I was assisted by a young woman named ileya.
Her first words were I don't think we can cash this it's from July I said that's only three months ago, the check clearly states valid for 180 days after issuance.
Ileya even with the help of her fingers, couldn't figure out that 180 days was six months. A full three months away from being invalid. So she said she had to call her boss, I said OK.
She looked at my check from Southwest gas like it was written in crayon said she was gonna have to call and verify. I said OK.
I was forced to ask for my check back when she switched to Spanish to talk shit about me right in front of my face to her manager. When I called her out on it told her I understood she doubled down and began interrogating me as to why I had thrown away one of my checks.
I explained it was none of her business but that the check was only worth $1.50 and the minimum fee was $2.99.
She then forcefully demanded to know why I wanted the other check back , I let her know it was because of her behavior.
Do not go here
They do not know what customer service means .
The place is dirty. read more