I tried them 3 times and don't understand how anyone gives them a five star rating. They came…read moreunder new management and the office staff is so much better. But it's a great hassle to get images. There is no easy online link. You have to wait 30 minutes for a disc and pay $10? There tech is great. Appointments go smoothly, but the rest is horrible. No customer service. 6 attempts to contact office and 3 email requests and I finally got front desk who told me to go online and flatly hung up on me as I was explaining the problems. Someone called me back and left vm but it was garbled. Next MRI will be in NYC if I can't find a closer standup mri in NJ.

This is my third time there and they are extremely professional and patient as I suffer from MRI…read moreanxiety. They have the best open MRI, extremely open and comfortable as I am a large man, 6-4 275. Daniella the technician was amazing and kind.

Although they pay good money for their test ..some of the staff are great but then you have a few…read morestaff that talk about other clients as i observed sitting there ...and i was told i couldn't test in one of their departments because i was late for them to read the outcome of the test ..like where's the break its the holiday season and i needed the money ..but now i cant help my kids because someone is on a power trip.

Complete Incompetence and Total Disregard for Patients…read more New Jersey Imaging Network is hands down one of the most disorganized and unprofessional businesses I have ever dealt with. They changed my appointment three times without notifying me. Every time I called to confirm, they couldn't even find my information. When I showed up after taking a full day off work, they still had no idea who I was. I was forced to repeat my phone number and email over and over to multiple staff members who clearly had no clue what they were doing--constant holds, transfers, and excuses. As a result of their incompetence, I lost $500 in wages for absolutely nothing. Twice I was given the wrong address and I even told them 445 Chestnut St. in Edison New Jersey is an empty field. Twice they told me Edison New Jersey when it is Union New Jersey! This place is run by mental midgets who I would never ever never recommend them to anyone unless I really didn't like the person. Their three-star rating makes sense--this appears to be a pattern, not a fluke. Do not go here. If you value your time, your job, or basic professionalism, take your business elsewhere. This place is a complete mess. There are much better places to get an open air MRI for a CAT scan there are some great ones in Edison New Jersey that have nothing to do with this place you could find some in New Brunswick as well stay away from NJIN Union New Jersey and the morons that work at this place. Using the term moron is actually too good for the people that work at this place. I bet you if I ran inside and screamed Immigration the building would empty.

Quick and simple, lady was friendly at the check in, quick to process and carried over paperwork…read morefrom another NJIN. X-ray was fast and though you have two different doors, one side does x-rays, the other side is MRIs and ultrasounds. They can process you on either side, and will send you to the right side to wait in the right waiting room. Small parking lot available, although street parking is also free for 2 hours.

The staff were great and very friendly. I took my two year old and they did an amazing job…read more Thank you Leticia and the other phlebotomist (sorry i can't remember the name) for making the process so easy with him

This was one of the best LabCorp locations I've been to for lab work in Union! The staff was very…read morecourteous and professional, Ingrid / Mira, while doing my blood work; I never made an appointment, just walked in. The wait times were quick. They made me feel like I came here on a regular base, normally, I go to Ferry Street, this is where I'll be going moving forward, thank you so much, ladies, Ms Jay

I have gone to this place for many years now. They have all my history and information. My question…read moreis: WHO does that? You're a rep and I am the customer, calling you to make an appointment for my annual. Then, I noticed the phone was totally quiet, and.... it hung up on me. Ok. That happens sometimes. But, THEY DIDN'T CALL ME BACK!!!??? OK. I can gladly go somewhere else! BUT just know that your phone reps are HORRIBLE. Don't bother trying to call me after this. Not going back to you. If you don't value my business, then you won't see me at any of your offices! Thanks, NO thanks!!!

I went in for preventive bone density screening with doctors prescription code Z13.820, which is…read morealways zero copay for preventive For some reason their billing dept . keeps billing me for different procedure code and a fee . I have tried several times to straighten this out over the phone , they keep saying they will send it in for rebill and I get the new bill and still the same. I went to the Morris Ave location once and they said they will turn it over to a manager, the manager does not do anything but send in for a rebill , and i get the same invoice I will be going to the local office again tomorrow ( Saturday) They wont have any answers for me , as they are just staff i will push for another manager that can assist

Care decent. Billing awefull!!!!! I have writen and called many times to correct an error but they…read morejust keep sending the same bill. This has gone on for over a year. Makes me feel like not a mistake. Crooks!!!

I don't know about anyone else staff where friendly place is clean parking sucks but oh well booked…read moresame day done in 20 no complaints

After having a negative experience with a vein center last year, I was very nervous and…read moreapprehensive about seeking a new doctor for treatment. I was grateful when a co-worker recommended Dr. Delaura; the doctor she used for varicose veins treatment a few years ago. I decided to call his office and make an appointment for a consultation. Upon meeting Dr Delaura and his staff, I was confident that they were highly experienced and could help me take care of my varicose veins in the best manner possible. From day one, his entire staff was professional, friendly, and made the process simple and pain-free for me. I highly recommend Dr. DeLaura and his team at Image Guided Surgery. I am very pleased with my results.

Even if you make an appointment there is a long wait. Seems like they don't have enough staff to be…read morehaving 3-4 patients scheduled at the same time. Poor service

Waiting room was full. You gotta have an appointment. Nurse who drew my blood was nice.read more