Very nice ladies run this office, they are very accurate with your taxes. They take their time to…read moreexplain what is going on. Great and bookkeeping for large companies.

From the owner: At Dons Tax Service we specialize in individual tax returns, small business returns, not for profit…read moreand trusts. We also specialize in business accounting and establishing new businesses. Call for an appointment.

We hired Accounting Solutions Group to clean up our Quick Books, monitor and reconcile our bank…read morestatement in QB's and to run our payroll through QB's every 2 weeks for $225 a month. After we terminated them, we had an accountant look over our QB's and she said it was a MESS-they had not reconciled our account in months, there were omissions and mistakes everywhere. She also told us that we could have done our own payroll with literally a push of a button just as they were doing (they would remotely get on our QB's to do payroll) . All our paychecks were direct deposits. In any event, it was when we had a crisis that they showed their true colors. My Office Manager, who was the only one in the office who knew how to run Generations, our scheduling software and Quickbooks,up wound up having to quit suddenly. Well, thats when Beth and Paul at Accounting Solutions Group saw a chance to make some money off my misery. Beth, the owner, sent Paul, her employee over to "train" a new girl I hired on how to run the Generations software. I was a little suspicious that he would somehow know our industry's scheduling software. Well I was right, He comes over and admits he has never seen or it even looked at the manual. He proceeds to sit in a corner and read the manual for a few hours, then he attempts to get on Generations to try and process our timesheets for payroll. It was a DISASTER. EVER single check that went out was wrong. We had people calling and screaming about their checks all weekend becaue he had no CLUE what he was doing. Unbelievably, we get a bill for SEVEN HUNDRED dollars for his "Training" us on Generations!! I was incredulous. THEN, seeing more opportunity, Beth Whitmore, the owner, sends me a proposal to do our invoicing in addition to our payroll for the next 3 months for x amount of dollars each month so they could help us through this difficult time. I told her I just hired a new person and wouldn't be needing all that but maybe I would use them for our invoicing for one month. She then tells me oh, well if you are only going to use us for ONE month, I will need to raise the price! I was disgusted at this point. Paul, her employee was rude and was incompetant. She came across as greedy and always looking for a way to make another buck off of us. I looked at our signed Contract with them and it (gushed) "If you arent completely thrilled with our services we will refund all fees you have paid us and tin the end you will judge us as having been fair to you" (Yes, it was THAT strange of language) But the bottom line was that it made it crystal clear they would refund EVERY penny if you were not OVER THE TOP satisfied with their services. So I told her we had not been even close to satisfied with them and would like our fee refunded. She REFUSED. After her OWN contract GUARANTEED satsifaction or a refund of our money, SHE HAS REFUSED TO REFUND IT. She gives no explanation. Just ignores our repeated requests for our refund. I am going to be reporting them to the BBB and taking them to small claims court. Stay FAR away from this outfit! As she told me, they have a "huddle" each morning and have charts and graphs hanging everywhere showing where they are money wise for the month, the day, the week...and weather they are "hitting their numbers" or not...It is CLEARLY all about how much money they can extract from each client.

great knowledgeable and superb service…read more Have had them work on company's 1120 for about ten years now; prior to that worked with Shelby the original owner mom

The Old Tax House is a staple in an O'Fallon. Not only are they a well-respected business, but they…read moreare also a very philanthropic, community-oriented company. They support a variety of charities including ours, The Great Rivers Crisis Intervention Team Council serving St. Charles, Lincoln and Warren Counties. Thanks for all you do!