We have been seeing Terri since November and our family cannot say enough great things about her…read more She works with my great niece twice a week and we are very encouraged by the progress we have seen. The facility itself is set up so nicely. The therapy areas are so inviting! It truly looks welcoming to enter. While we only work with Terri, we have had sessions where we are in common areas with other therapists and clients and I have always thought they all do such great jobs. I know therapists jobs are not easy and yet these ladies always have a smile on their face and an upbeat attitude to reassure even the most worried parent that they can get through things! That is not always easy when a toddler is crying and not wanting to cooperate. And as that worried Aunt I can tell you it;s nice to be reminded that even when progress is slow at least we are having progress! Thank you Terri and all you great ladies! You are appreciated.

This place and their staff has been GOD send to my 20 month old daughter. She receives occupational…read moreand physical therapy and their work has allowed her to make great strides and progress in 13 months. You can't even see any residual from her stroke and i could not recommend this place more. I will forever be grateful for NeuroTherapy Specialist.

Only giving 5 stars because I can't give 10!! I have 2 children with ASD. They're 3 (girl) and boy…read more(4). I can't say enough good things about BIG. Before starting therapy my husband and I were terrified to leave our babies with strangers and have no way to supervise whether they were ok or not. They've created such an environment we knew when we walked in the doors for assessments that our babies were in good hands. We were greeted with a warm welcome and buzzed into the back to take a tour of the facility while assessments were being done. There are devices in place to prevent children from eloping if they're prone to that. They are in a classroom setting however they still have a therapist assigned specifically for your child. Compared to other ABA clinics, BIG is the GOLD STANDARD of the Baton Rouge, Hammond, and the New Orleans area hands down. I love that they require a certain level of education to work there as well as requiring continued education. I won't go into detail, but It's very obvious that the children's well-being is top priority and this company isn't in it just for the money. Cassie, one of the owners seems to have a very close knit relationship with all the kids involved in her clinic. She has treated me and my family nothing short of like her own family. There is a BCBA present at all times instead of like some companies that just have a BCBA supervise periodically. Kelsey and Kourtney are AMAZING BCBAs and we started seeing huge improvements with both kids within the first week. My children are non-verbal and had no way to communicate upon starting. They VERY QUICKLY implemented PECS and gave my babies a way to talk to me. We've never had any issues with inconsistent staffing or had any days where there was not a therapist available to work with them unlike other companies who constantly have that issue. When we pull up to the building in the morning the kids both light up and begin smiling and laughing and I can just tell that they truly enjoy being there. I never wonder if they are being mistreated while they are there. Any time there is the least of an incident, they call and let you know what happened and send home a note with their daily report. Never have came home with any unexplained bumps or scrapes. They offer regular parent trainings which helps tremendously with implementing at home. They are very transparent when it comes to what their goals are with the kids and how they plan to get there. They educate you at meetings on the what/whys of everything they're doing. We live over an hour from Baton Rouge and stopped services to go with a company closer to home. That ended up a total nightmare. After extensive research on every single ABA company we could find in Louisiana, we ultimately decided the kids progressing in leaps and bounds was worth making the drive and are placing our kids back at BIG. We have to move closer to New Orleans within a year and have made the decision to even make that drive, that's how good they are. Also, BIG isn't JUST ABA therapy, they're an accredited school and there is no other clinic like them anywhere near the area, so there's no worry of rushing them into a traditional school system before they're ready. I can honestly say that I do not have one complaint about BIG or any of BIG's employees.

I've been knowing the owners Cassie and Renee before they got their own building! They inspire me…read moreby building their business helping those with autism and their families. I love the idea that they have locked doors to go in and out for the "runners" that attend classes and therapy here! As a mom with a child with exceptionalities, safety is paramount! All the employees are easily identified so you know who is staff and a visitor in the building! We are excited that our family member is attending a social skills classes that will help with everyday conversations and to also prepare for job interviews. I really like how professional they handled our application to the class: the professional phone call, the email with the application to see if we qualify for the class, the meeting with the behavior therapist to see if our family memeber is best suited for the class. Our family member was okay to take the class because they felt welcomed in the meeting before the class. The sitting area is comfortable with a tv that shows an informational video about their successful stories. I also did not know they have parent classes, educational tutors and classes for pre-k readiness too! The main goal is behavioral therapy for children with autism to be social, to speak, and to overcome their sensory issues All to be socially accepted in the "real world." BIG gives children that chance to learn to talk and make friends. I'm very excited that my child will be apart of the BIG family!

I called my Medical Insurance Company, United HealthCare, and they reccommended that I call Emerge…read moreCenter on Innovation Park Drive in Baton Rouge for my Hearing Health. I did and scheduled an appointment for a hearing test. Very nice people there and had my hearing test done the week I called and now waiting on my ENT to accept their testing and Hearing Aid recommendations. Hopefully soon, I will have my hearing back to normal with the help of the staff at the Emerge Center. I will add any updated information when I receive my Hearing aids. Thank you!

It took us 6 months of continuous calling to get a return phone call to set up a hearing test. Now…read moremy husband has a +$7000 pair of hearing aids that do not work & he can't get a return phone call after 3 months of continuous calls & messages to find out why they aren't working. We flew to BR being told we would be seen the day after Christmas, and here we sit in BR with zero communication about his appointment. We flew to BR from Atlanta and are EXTREMELY FRUSTRATED due to the lack of professionalism and horrible, nonexistent communication. We tried to express our frustration to the receptionist & were put in our place being told the audiologists are too busy to return phone calls. Who runs a business like this???

Love love Samantha Gulino not because we share names, but because she's a mom, and understands the…read morestruggle; but always an educated ear which with children is the most important!!!!!! Patience and anything you could ask for, she delivers, as well as her associates. I've been seeing her almost 4 years; Entire practice is a godsend!!!!!!!!!

Dr. Gulino has been my older child's pediatrician for 3 years and my younger child's since birth, 1…read moreyear. She is terrific and makes both sick and well visits easy and informative. I always go in with a list of questions and she's never seemed rushed to leave without answering them. She's even patient with addressing concerns about the child whose visit it isn't. The reason for the 3 stars is that We saw one other physician right after my younger child was born and had a completely different experience. That physician was gruff and short and I felt I was annoying her with my questions regarding my then 2 day old infant. They also billed us the wrong amount - actIlly changing the CPT code after the fact to a higher charge. It took a months to get to the bottom of that but eventually the office manager at the time refunded our money. Their office policies can be frustrating but understandable that they require payment before seeing the doctor. I will however never see another doctor there and if Dr. Gulino ever left we'd find a new provider at a different facility. The nurses are also hit or miss as to how they act. I have seen some smoking outside the building which bothered me greatly but luckily we've never had one enter the exam room smelling like smoke. Dr. Gulino and the triage nurse are also both very responsive to emails.

Compassionate and knowledgeable clinicians! Impressed with how they are always seeking additional…read moretraining and mentorship opportunities!

They are wonderful people. Very good at what they do. They are considerate and kind, and provide…read moretop tier care.

Dr. Kelly Boussert has the best bedside manner I've ever seen! She is actually the only Doctor Who…read morehas given me hope to feel less pain! I think her staff is very responsive and wonderful! I can't wait to be out of pain and I think she's the only person that can help me!

Superb care and everybody listens to what you have to say. Every one is cordial, professional and…read moreexcellent at their jobs.

i also want to thank my main physical therapist, daniel, and the exceptional job he did so i could…read morebecome pain-free. daniel was great. daniel was professional and helped me very very much. also, i want thank seth for everything he did for me. i of no better stronger, professional leader than seth! a huge thank you to daniel and seth!

This is an awesome clinic to go too if you need physical therapy. The building is kept very clean…read moreand all the staff is super nice. Gabi is a tech that makes your visit enjoyable! She's so nice to all the patients and always has a smile on her face. Matt is the other tech that is so nice to everyone. All the PTA's are good at what they do. They get along well with each other and make your visit fun. They truly care about their patients and work side by side with them the entire time. Then you have the PTs. So friendly. They like to work with their patients as well. So just know going here, you will be in good hands!

We have absolutely loved working with Lacie. My son loved going to his sessions with her every week!read more

Lacie was great with both of my kids! She's very patient and sends home lots of practice to…read morereinforce the lessons learned during session.