Brooks Rehabilitation has the long standing reputation for being the best place for Physical…read moretherapy - bar none. Each location is staffed with multiple doctors who specialize in various aspects of PT. This location specializes in sports injuries. Being located with the YMCA is sweet. They encourage one to follow up with a healthy lifestyle. They also share a small headed, indoor pool for aquatic physical therapy. Which is the bomb for us in LOTS of pain. They even offer a free month membership to the YMCA after one is healed. And the YMCA has a sliding monthly payment for us poor folks. One can even apply for financial assistance for an even lower monthly membership. The pool and locker room are terrific. One might as well enjoy themselves as they recover from an injury.

Using this facility for water therapy. The front office staff and physical therapist are pretty…read morecool. Everyone seems to be sticking nto their schedule. Everything runs like clockwork, however I do find I am not always brought back start on time. It's usually about a 5 minute delay. The staff are usually multi tasking, which is fine by me. I don't need someone over me. My therapist and I work well together. He's very nice and intuitive the exercises or stretches I need. They share the facility with YMCA. I don't use the equipment within Brooks. I use the pool. It's getting remodeled Mid-Sept 2018, so hopefully that will look good. However, it's not Brooka so it doesn't effect this rating.

I have been a patient with Dr. Nathans for about 24 years. After an accident with 13 broken bones,…read moreI continued to visit in a wheelchair. He has been a Godsend to me and my family. I have had an excellent experience with Softwave, Spinal Decompression, Atlas adjustments and regular spinal manipulations.

Everyone there is friendly, knowledgeable, kind and easy to work with. My knees were painful and I…read morehad to climb stairs one step at a time. No longer! Soft Wave has improved my knees and I can do stairs again.

The first few visits were great, after that they would have one or two therapist and a room full of…read moreclients. Most of my time was spent waiting. Also they asked me to pay prior to the visit, later found out from my insurance I was over charged. I have called several times and always told someone will call me back..no return calls and no refund.

I followed my physical therapist to Cora from J0I. JOI had a lot more room for patients and more…read moreequipment choices but at Cora there were fewer patients so it was more of a one on one treatment as opposed to one therapist treating multiple patients at the same time. Matt, the manager was my therapist and was a GREAT help to me. That is why I followed him when he moved to Cora!

I'll admit I pick JOI because they are the Dr.s to Jags. I mean if professional athletes trust them…read morewith their injuries I can't go wrong. I started with Dr. Yurio and after a few sessions of physical therapy ordered an MRI. Turns out I completely tore my ACL and part of my meniscus. I was presented with my options and ultimately decided to have surgery to repair my injuries. I was transferred to Dr. Kaplan and he again presented me with my options. I decided to continue moving forward with the surgery. At no time was I pressured into having the surgery. For my lifestyle and health it made sense to move forward. Fast forward to surgery day - The surgery center is in the same building and is well maintained. I was introduced to several people who would be participating in the surgery and each one confirmed with me why I was there. It was clear patient care and safety was a top priority. Follow up appointments were a breeze. They email any paperwork required prior to the appt. And after check in the most I ever waited was 5 mins in the big waiting room or in the actual room. I saw either the PA and Surgeon during these appts. Both were professional and never made me feel rushed and felt comfortable asking questions. I was in and out in less than 30 mins from check in to check out. I had a positive experience from start to finish with this group of Dr.s and would recommend them. There are several Dr.s with different specialties available. I did see one of the foot Dr.s several years ago, can't recall his name, and did not have the same positive experience.

The front desk is awful. The ladies who work at the front desk in the morning are lazy and you're…read morewaiting for them to end their conversations before helping you out. Or they may not even be at the desk. They hate their jobs and you can tell. Awful awful awful. Management has got to step in. Now Elizabeth the PT here is amazing. From looking around, and seeing the other Therapists I would say she's the absolute best. The other therapists are young and don't have any patients hardly ever. I think there are 3 good PTs here and Elizabeth is definitely one of them. Seriously, Elizabeth is amazing. I would only go to her. Only. The management really needs to do something about the younger therapists and front staff. It's bothersome. They're arrogant and if they don't want to be there they don't need to be. It ruins everything there. I see them work with people and they are not happy. This review would be 5 for Elizabeth. Front desk staff ruins it.

Well staffed with experienced physical therapists, this is an excellent facility. David Shelton…read more(owner) and his staff has been a fixture in this area for many years. They work with patients recovering from accidents, sports injuries, and more. Plus they work with all sorts of insurance programs. Excellent facility. Excellent staff. Need taping? They do sports and support taping techniques for all sports.

Great Physical Therapy facility with caring, professional staff! I've used them for several…read moreailments over the last five years or so with great results. You're not just another patient like in the hospital associated or multi-location facilities - they really care that you're making progress towards full recovery. With their convenient location you can get your therapy done and still have a productive day! You need to tell your doctor this is where you want to do your PT!

Absolutely have fallen in love with this chiropractic office. Not only is the Doctor skilled and…read moreattentive and empathetic with all he does for his patients, the staff is above and beyond great. These ladies have welcomed us in with great care and consideration. The pricing is affordable for the level of care that is given, then efficiency is above board and their flexibility with my schedule and availability is a gift. Highly recommend.

Great service, massage chairs, attentive staff and skilled chiropractor, has helped me with…read moremobility and recovery from an accident the past 6 months. Convenient hours in the evening and new location with plenty of partying. Thank you!

Review for Nicklous Godley, PA -- Jacksonville Orthopedic Institute…read more this is my first review and I'm almost 70 years old I have been in chronic, excruciating hip pain since September 2024 and have been under JOI's care since November 2024. At my initial visit, I was diagnosed with bursitis and sent to Brooks Rehab for 11 sessions. After completing the rehab, I received no follow-up, no feedback, and no guidance on next steps. Months later, I found out my provider had quit -- but no one at JOI ever contacted me or continued my care. I was left in pain with nowhere to turn. Today, I had an appointment with Physician Assistant Nicklous Godley, and unfortunately, it was one of the most disheartening and unprofessional medical experiences I've ever had. From the moment he learned I wasn't ready to move forward with surgery, his demeanor completely changed. He became dismissive, cold, and disengaged. I explained that I've been waking up every night in pain and asked multiple times for him to complete an FMLA form so I wouldn't face consequences at work while trying to manage this condition. He refused, saying that I'm not a patient of his and that JOI would only consider FMLA after I scheduled surgery -- even though I've been with JOI for nearly a year. In the middle of the conversation, he did say, "I'm sorry this sounds so harsh," but by that point, the damage was done. His words and tone felt completely lacking in empathy. I came in desperate for relief and left feeling ignored and deeply disappointed. There is no continuity of care here, no accountability, and no real concern for what the patient is going through. I cannot recommend Nicklous Godley to anyone seeking compassion, understanding, or true medical support. I felt like he was a used car salesman if he wasn't gonna be able to close a deal by scheduling me with some sort of surgery! He brought up knee surgery back surgery and completely turn very rude and cold because I was not interested in surgery ! horrible experience today He asked and I quote "why are you here if you're not scheduling a surgery" Do your homework before you pick out this guy terrible experience Horrible bedside manner.

This is strictly a review for the second floor, i.e., the doctor floor as opposed to the physical…read moretherapy section on the first floor which has its own Yelp page. First off, the doctors and nurses here would get five stars easily. Every doctor and PA I've seen has been excellent, careful, willing to spend time explaining things. However...this facility has massive staffing issues. You literally cannot get anyone to answer the phone here. I showed up for a morning appointment recently, and the line to check in was 40 people deep, curling all the way around a pretty large room, with maybe three staffers actually working while the rest milled around. I had an afternoon appointment a couple months before that, and when I went to the lobby to check out and schedule a follow-up, there was literally one person working with ten patients waiting. I'm not sure what's going on, but they need to invest in hiring maybe twice as many folks to support the great doctors and nurses here. Otherwise this practice will grind to a halt.

I can honestly say that working with Dan has changed my life. I came in struggling with constant…read morepain that affected everything I did, and thanks to his incredible care, knowledge, and healing touch, I finally feel like myself again. He doesn't just give massages he truly listen, understand your body, and tailor every session to what you need most. You can feel how much he genuinely care about your well-being. I always leave feeling lighter, more relaxed, and so thankful for the difference he made in my life. If you're looking for someone who's not only skilled but also deeply compassionate, I can't recommend Dan enough.

Dan White is the most incredible neuromuscular massage therapist I first met him seven years ago…read morewhen he was with a chiropractor. He has branched out on his own, and is the sole proprietor. I first met him seven years ago when he was with a chiropractor. I experienced the most unique techniques during the massage. I have never felt lighter and looser. I suffer from arthritis in my spine, my neck, my feet and has helped some of that. I have a bulging disc, L4 and L5, which rarely gives me any difficulty now because of my monthly massages with Dan He has branched out on his own, and runs his own business. I wish Dan could clone himself as he works way too hard because he has so many clients who need him! But he gives each client the individual care that they need. He has a variety of specialties, he works with professional athletes. He works with amateur athletes, he works with those of us who are not athletes just old! LOL he does children's massage babies massage dog massage elderly massage. He is gentle yet firm at the same time. He is a very personable man who put you at ease. I had never had a massage with a male before and I was a bit intimidated. You are completely covered With shorts and a loose top that he provides. Please don't misunderstand. This is not like a spa massage. This is truly neuromuscular but different from deep tissue massage make an appointment with Dan today. You won't regret it.! !