I'm gonna give it a few stars. The staff was nice, I came because I needed a new pcp and they said they were lgbt friendly.
The docs and patient coordinator was friendly, however one of the desk employees refused to use my preferred pronouns or names, as welll as a couple of the "nurses" or assistants or whoever they had calling people back and taking their vitals. Also I was upset because they used old outdated "diagnostic" coding of transsexualism, which the WHO removed 5 years ago, and they labeled me as "high risk" sexual behavior for asking for preventative care. Found a new doctor who explained that is false, and that code isn't needed for PrEP, and also a new pcp who uses more up to date coding.
My last straw was the last couple of time's getting blood drawn. They have an infectious disease department, yet your staff is tearing off the finger tips of the gloves to draw blood to feel for the vein, and also eating and drinking in the lab while patients are getting blood drawn. read more