I have been driving for over 35 years, and Danielle is the best insurance representative I have…read moreever encountered. She was incredibly meticulous and took the time to find the ideal policy for my needs at a price far below what the major carriers were charging. If you need insurance and want truly personalized service while saving money, I highly recommend contacting Danielle. She goes above and beyond to find the right coverage at the right price. I could not be more pleased with the service I received.

Ms Daniele has a very friendly customser service personality, shopping for insurance was a…read moredifficult tasks for me, because i am not knowledgeable enough about it so i am impatient dealing with insurance personels, she was able to handle my needs professionally and politely, thank God i had one today.

Just signed up with them yesterday, they've been very thorough, professional, and efficient. They…read moremade the process as fun as possible too which is a feat in itself!

I would give no star if I could. Finally after months I am officially done with the people at this…read moreoffice! Months ago I started noticing my bill was getting higher and noticed I was charged an accident fee- (but had no accidents) when I called they just told me it was a rate increase. Cool. Then bill kept getting higher and higher. I sent an email out- to proper Felicia since I had just bought a home and she was on me about getting home insurance through her. 2 days go by no reply. I called the office and they told me she was out of office and not replying to emails- so why don't you have a thing to setup when you're OOO? I talked to one of the girls who I forward the email and told me I would hear back soon. Three days go by and I legit called and asked if they do their job because AINT no one replying to emails. At this point- I'm annoyed, your customer service is trash. I started shopping around and a close friend told me they love their State Farm agent- they're great on commutation and warn you when rates are going up. I'm under my dads account and called him to give permission to leave his account and I called to let them know he was going to give permission. They took down the name of my new SF agent and said,"we'll call them right now and get the process started". I called my soon to be new agent who just laughed at me and said," girl they ain't calling me, they ain't trying to lose a client. I'll call you tomorrow letting you know if they do call me" 5pm next day she calls me to confirm nothing was done by this agency. SO NOW IM PISSED AND OVER IT. They lack on communication on email and can't take a message and do what is needed over phone- IM COMING IN PERSON. 7/26- 8:57AM I arrive. I'm polite and wait till 9AM to go to door. First problem: it's 9AM why your doors locked? I go in there and thank god a male helped me because if it's the women I'm usually dealing with LORD. I explained my issue to Jonathan (who poor soul I felt bad for bc it's not his issue) then here come wanna be big boss Jackie over wanting to see what's the issue. I explained and she took my agents name down and said we'll get in contact with them- you can go. Little did she know I'm on a mission and I'm not leaving till it's DONE! I said I'll stay here till my agent is aware and you two speak because I'm not emailing, calling or coming up here again. I could tell she got annoyed. Jackie said she was gonna email her and I could go again but I'm not leaving till my new agent tells me we're good here. Finally I was able to get ahold of agent and she said let me speak to Jackie. Jackie was rude and didn't even want to take my phone. She said my agent could call office- annoying like why??? She is on line RIGHT NOW. So my agent was calling and Jackie yet again said she would handle and I could go- I said I will call new agent after she get off call with you to make sure all is taken care of which she replies- "well I have a meeting at ten"'I looked at my watch- 9:39PM I said," cool I can wait around till y'all are off phone or leave at 10 when you have your "meeting". They chatted and after done I could tell Jackie was feeling some type of way she lost the battle and lost a client- I was polite and said thank you have a good day. If you just want to save yourself a headache and time- go to another agent.

The women in the insurance place is very nice and they have excellent customer service I had a bit…read moreof an issue with getting my insurance but Jackie helped me and she was very nice about it! She was patient and understanding! I came in frustrated (not because of the company) and I left feeling relieved! Thank you so much! And to anyone reading this: you should definitely go with the!

I had a great experience today at La Insurance with Angie Sturdy. She and I immediately had great…read moreconversation and I felt right at home. She answered so many questions and I felt heard and taken care of. Thank you, Angie! You're the best!

The entire experience from day one has been an absolute nightmare. They misspelled my name when…read morethey submitted my SR22, so after waiting almost a month, they finally caught their mistake and they had to resubmit everything and start over from the very beginning. They even made me pay for the resubmission, even though it was their fault for misspelling my name. After waiting ANOTHER 21 DAYS, I find out that I didn't even need the SR22 in the first place. They had me pay for and submitted the WRONG form!! They have no idea what they are doing. The lady working there was new and kept having to call someone to get any answers. At the end of it all, they told me that there was nothing they could do and to basically go screw myself. So almost two months and $342.00 for absolutely NOTHING. Avoid this place like the plague!!!

I have been a State Farm customer since I began driving at 16 but never have I received such…read moreexcellent service from an agent. Zach, the best agent around, has gone above and beyond to provide prompt, friendly, and impeccable delivery of all my insurance needs. If I ask for quote options, I receive them within minutes. If I have issues w/ uploading a claim because of technical problems, he's got it covered. I cannot adequately describe how great this insurance office has served my family and all of our insurance needs from auto & home to life insurance policies. Like a good neighbor, Zach is always there!

Outstanding customer service! Thank you Beth for answering all my questions in a timely manner and…read morefor being as sweet as could be! Highly recommend Beth and this location.

Alexis was excellent throughout our home buying process. She was responsive, patient, and very…read morehelpful during a stressful time when a lot of moving parts were changing quickly. She helped us get homeowners insurance with windstorm coverage and bundled it with our auto insurance, and she stayed on top of everything from quotes to documents to follow-up. What stood out most was how available and engaged Alexis was. She worked with both me and my wife, answered our questions clearly, adjusted quotes based on our needs, helped explain flood coverage options, provided next steps, and kept communication moving with our lender during closing. Even when our loan situation became uncertain, Alexis was understanding, reassuring, and continued to help us navigate things professionally. Alexis made a complicated process feel much more manageable, and we really appreciated her responsiveness, professionalism, and care. I would absolutely recommend Alexis to anyone needing home and auto insurance.

Recently looked into 2nd house as investment property and had so many questions as this was new to…read moreus. Mary Elizabeth Walker at Albright Family Insurance representing Allstate was very knowledgable and informative. With her expertise we eased into the proper insurance coverage treatment for our purchase and closed on the new property in another county today! We would not want to deal with anyone else. This company already handles our current home and has been our go-to people for Auto insurance as well. Best competitive rates around. We are in good hands indeed!!

Good afternoon. I called Mr. Miller office to respond to an email Clarissa Sanchez had sent about a…read morequote of insurance and she was sos so helpful the process was so easy. I appreciate your knowledge of everything and how you explained my insurance coverage and also informed me of bank draft. Thank you again I'm a very satisfied customer.

I received great customer service from Mariah Sanchez. She explained the process and the policy…read morethoroughly. She made me feel confident in giving my business to Mike Miller Agency. I'm very pleased with the coverage and the cost. $100 less a month than GEICO,

I have been with Loc Pham's office for two years and the service they provide is the best!…read moreI have all my insurance business with Loc's office and I highly recommend his agency

We have tried on multiple occasions to move our insurance from Mr. Pham to an agent near us. He is…read morein Stafford and we are in Magnolia. We have been with Farmers for over 40 years and recently been passed around from agent to agent. We would like to use a local agent. We have had two local agents contact Mr. Pham and he refuses to relinquish our account. Recently we changed vehicles and the dealership contacted Mr. Pham's office while we were sitting in the dealership office, giving them the new information. When we had not received new proof of insurance after several weeks, we contacted Mr. Pham's office and they were totally clueless, saying they had never been contacted. Totally incompetent. Do not use this agent.