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    Freeway Insurance

    5.0 (2 reviews)
    Open 9:00 am - 6:00 pm

    Services - Freeway Insurance

    Car and truck insurance

    Current year tax preparation and filing

    Past year(s) tax preparation and filing

    3 More Services

    Audit and conflict resolution support

    Tax planning

    Vehicle

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    HIG-Henrich Insurance Group - HIG-Front Office

    HIG-Henrich Insurance Group

    (13 reviews)

    Clear Lake

    I was with this agency for around two years and based on other negative reviews, it seems others…read morehave had a similar experience. I had no issue until my Mother passed away and my policy lapsed. Upon attempting to renew, I was met with coldness and "you'll need to pay the policy in full!!" Upon calling Progressive directly I was given a much cheaper rate and payment terms rather than hearing "well, with your payment record, this is all we can offer!" Which is what I heard from the HIG agent. Note to self, deal directly with the company and skip the agents! They are obviously narcissistic and enjoy feeding their own egos. Also, moved my homeowner's to State Farm with a cheaper rate as well! Way to treat your past customers well! Consider looking elsewhere for insurance needs as this company just doesn't actually care about keeping or earning your business!

    Worst customer service ever! If i could give it negative stars I would! Harassment coming from the…read moreowner himself! Do not go here!!!! You will thank me later!!! The girls in the office are actually quite friendly but after the horrible experience I received from Billy Henrich I do not wish to ever do business with them. I tried canceling my policy THREE times both on the phone and through email not once did they state to call the carrier or send in documents or anything! He asked what carrier I was moving to and he said "good luck". Then they charged my account over $500 when I called him about it he didn't take my call instead emailed me that I should of sent in documents (again never told me about this) I finally got fed up and called carrier directly and they processed the cancellation with no hesitation. He proceeded to email me lies about the calls we had, saying I got "heated" a couple weeks ago when I had actually just called to ask what the renewal price would be and to tell them I didn't wish to move forward. never have I been disrespectful to them in any way. So many LIES! I am so disappointed in this whole ordeal, specially cause it was directly with the owner, he's so unprofessional needs to get off his high horse.

    Freeway Insurance - autoinsurance - Updated May 2026

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