Terrible wait time. Started calling Saturday morning at 11. After telling us numerous times that…read moresomeone was on the way they came at Sunday night at 5pm. Poor communication and service.

I have been a member of AAA since 1956 and have had the greatest respect for the company - UNTIL…read moreNOW. In May, I was stranded in a rural area of the Suncoast Hwy and called for a tow at 1:15pm. After several calls back and forth with AAA Florida, I was told a tow would arrive at 5:20pm. At about 5pm, I received a call informing me that there would be no tow. I asked what was I supposed to do and was told that I could either sleep in the car or leave the keys in the car and find a way home to Inglis (67 miles away). Fortunately, a Good Samaritan stopped and drove me home. I wrote a letter in May to the AAA Florida CEO and have yet to receive a response. Then I sent a copy of the letter to AAA National Public Relations Officer E Edmonds and have yet to get a response. All I can say is that AAA is not what it used to be and I will be finding an alternative.

They are always a great help and save the day often. I needed a new windshield and Aaron made the…read morecall the make it happen! Thank you!

My Hometown Agency's owner, Aaron Harris, is the best insurance agent I have ever dealt with. I…read morejust moved to Ocala from Chicago and needed insurance for my new home, my auto and my business. Aaron reviewed my old coverage in Chicago, which I was happy with, and came up with options for insurance coverage here in Florida that make me happy I made the move. I went with his suggestions completely and could not feel more secure. Aaron is very knowledgeable, he obviously loves helping clients find the best coverage at the best available rates, and his easy going personality made the whole process a pleasure. 5 stars isn't enough, he and his agency are great.

Derek is an intelligent and innovative Professional who cares about his clients and really takes…read morethe time to help you understand the details in clear, laymen's terms and is generous with his time and is dedicated to his family and those clients he assists in making the right choices and decisions for their insurance needs! Trust him for White Glove service!

From the owner: At Prine Insurance Agency, LLC, we’re more than just an insurance office — we’re your dedicated…read morepartner for protection, peace of mind, and long-term success. What sets us apart: ✅ Personalized service with a local touch – Proudly based in Summerfield, Florida, we understand our community and take the time to match every client with coverage that truly fits their needs. 🔍 Comprehensive protection under one roof – From Home, Auto, and Life Insurance to Medicare, Dental, Vision, General Liability, Workers’ Comp, and Commercial Auto, we help you simplify and bundle your policies for maximum value. 🧭 Trusted guidance — not sales pressure – We believe in educating our clients so they can make confident decisions. You’ll always get honest, transparent advice — never a hard sell. 💼 Expertise across personal and business insurance – Whether you’re a homeowner, retiree, or small-business owner, we bring the knowledge and experience to protect what matters most. 🌐 Modern, digital convenience – Get instant quotes, online enrollment, and friendly support whenever you need it. At Prine Insurance, our mission is simple: Protect what you’ve built. Plan for what’s ahead. Partner with people who care.

Very easy to work with! They gave me a great price on insurance for 3 vehicles…read more Robin is awesome!

From the owner: Griffin Insurance - Experts in Auto, Home and Business Insurance…read more Griffin Insurance has many years of experience helping clients choose the right insurance products based on their needs and budget. We've been serving both individuals and business owners in Ocala and Marion County, FL, since 1932. We offer the best coverage at the lowest possible premium. Our insurance products include: Homeowners insurance Auto insurance Boats, recreational vehicles and motorcycles Business insurance Life insurance Farm insurance If you have special circumstances, unique services can be provided. Be sure to call Griffin Insurance Agency for all your insurance needs! You can also visit our website for more information.

I'd like to thank Levar Bruce for the absolutely amazing job he did helping me obtain homeowner's…read moreinsurance. I'd recommend him n give him 10 stars . Thanks again, Levar Bruce n Alisha Segara. You guys are the best.

From the owner: The Ritz Agency is an Elite Agency and a 3-time National Summit award recipient with a proud…read moremulti-generational legacy of trusted local business ownership in Ocala, FL, since the 1960s. Serving families and business owners throughout Marion County with dedicated bilingual (English/Spanish) services, our highly knowledgeable team specializes in navigating Florida's complex property and roof underwriting guidelines. We take a consultative, personalized approach to risk management. We take the time to clearly explain policy deductibles, coverage exclusions, and proper asset structuring so you know exactly how you are protected before a storm hits. As a premier multi-carrier agency, we have broken away from single-carrier constraints. Our team shops over 20 top-rated national and regional insurance carriers to build fully customized protection plans. Whether you need auto and home portfolio bundling, business insurance, or high-limit umbrella liability, we leverage our massive market network to guarantee true protection at the best possible price. Discover the power of customized independent choices backed by an elite hometown team at theritzagency.com.

I've been a State Farm customer for over 40 years in 8 states and dealt with over a dozen agencies…read more Never have I been treated as rudely as I was today in their office. The reason I even went there in the first place was lack of response to e-mails and failure to call back when they promised. First, this may be "Scott Cameron's" but he never deals directly with his customers. On my way out I tried to enter his luxurious office and the receptionist had a fit (he wasn't even in there)! The young woman who I dealt with was rude and refused to provide me with any answers. The answer I received was obviously biased by what he was told by the same staff who treated me like I was a child. Perhaps if the owner ever bothered to communicate with his customers directly he would get a more balanced view. As for so-called honest responses, "That's how it is jn Florida" does NOT explain why his staff provided me with an initial quote which was increased twice in the next few weeks by hundreds of dollars due to my car no longer being safe by State Farm standards - the same car State Farm has insured for 10 years and has every safety option on it that my two year old Infiniti has which cost almost a thousand less per year!!

They gave great rates to get our business; then Hugh increases at the first renewal. Then they…read morescrewed up our cancelation, leaving us without insurance for a few days.

I have NEVER in my life call Roadside Assistance and it takes them for you having to call customer…read moreservice AFTER it clearly says they will contact you! Well they didn't. I put in a request and I had to call me 25 mins after the request and apparently the request goes to a supervisor who has to approve the Unlock. But I don't approve my money missing every month. But still then no one called me to confirm they were on their way. So this has been and hour by now. I make another request for roadside assistance they tell me that my vehicle will have to be towed. For what to unlock my car because my keys were inside?? What? I called Roadside Assistance at 10:43 pm they showed up at 12:51 am!!! I will be definitely looking for other insurance

Tarayn and her staff guided me expertly through the homeowners insurance process and were…read moreprofessional, affable, knowledgeable and patient. And they even saved me some money, to boot! I would happily recommend.

I was new to the Ocala, FL real estate market and was looking for an insurance agent to help me…read moreinsure my investment properties. I called around and was disappointed by the incompetence of some of the agents then I stumbled upon Tarayn's agency and am really glad that I did! Tarayn is quite knowledgeable in her field and has partnered with some great insurance companies to provide a solid product. She is always friendly, always willing to answer whatever questions I may have, and can quickly make changes to my policies as needed..