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    Accent Iron

    5.0 (1 review)
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    6 years ago

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    Bill's Fence

    Bill's Fence

    (12 reviews)

    I just want to say that I am extremely pleased with the job Bill's fence company did on installing…read moremy new fence in Ward Arkansas. They were very professional! They were there when they said they was going to be there, and they actually finished ahead of schedule! I have never seen a more straight fence in my life and the crew's cleanup and attention to detail was beyond reproach. Thanks to Bill's fence company for all the good work--I now have the best looking fence in town!

    We had Bill's Fence Company install well over a year ago and did not realize the gates were not…read morehung correctly until a year later when I open the small gate the first time and it would not close again. I then started looking at the rest of the install and researched industry standards. I then realized the large gate was harder to open and on inspection saw it was installed poorly. See photos. He even used a hand saw to cut off the bottom of the gate at a angle to keep it from dragging the ground so I would not notice. There is only two hinges on a gate that requires three hinges by industry standards. The one side was mounted crooked. Another issue that a friend who in installed fence in the past identifies is the concrete is supposed to be level or below ground and not above ground as freezing temperatures can push them out. In one photo you can see that the concrete is so high out of the ground that he actually cut three or four pieces of fence short on the bottom to go up and over the concrete. When I contacted bills several months ago I was mainly wanting Gates fixed and was not expecting the entire fence to be reinstalled correctly. They sent an estimator out to look it over and then never got back to me. I called them a month or two later to ask what their decision was. They said I was past warranty and that everything they saw in the photos was attributed to weather and normal wear and tear. The employee also explained to me that the subcontractor they used for my job had left a prior job to try installing fences and ended up going back to his original job because he was not good at fence installation and apparently bills eventually dropped him due to his poor installations I would assume. All I was asking for is the one side of the large gate to be installed correctly and the rear gate to be repaired so it will actually close. I do not feel I was asking for too much under the circumstances.

    Bill's Fence

    Bill's Fence

    (2 reviews)

    Took forever to finish the job properly... six weeks - basic installation - section of chain link,…read moresection of privacy fence and a gate in each - and still not right... all the while office staff trying to collect payment for an incomplete job. Lack of communication between project manager/quality assurance and installers. Always thought of Bills as the best, no longer... very sad...

    Do not recommend. I signed the contract stating the new fence should flow with the natural grade…read more They absolutely didn't do this AND they didn't follow the same fence line leaving gaps between our yard and the fence. In one area, it was built so far back from our yard, left a huge gap. They had to put in 8ft boards. Now we have to fill that area with dirt and rock. After one month, a crew came back to fix the issues but there are still gaps, which allow our river rock to fall through on the neighbor's property. It also looks janky (for lack of a better word). We paid $9000, part of cost was for removing posts, but I expected a tidy project. When they came back to fix the issues they used staples instead of screws, so part of the fence has screws and the other has staples. Some boards are splitting, they aren't cut straight, etc... The crew used a warped board. It popped off from screws before the crew left but they didn't change it. When crew came back to fix issues instead of replacing the, obviously, warped board they stapled it back. Shocker, it popped off again. They also built the fence over one of our sprinkler heads and had to fix it. I do not recommend. Also to note, we had to argue the fact that they needed to come back and fix the issues. Finally they reviewed the contract and saw it was meant to flow with the natural grade.

    Accent Iron - fencesgates - Updated October 2026

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