They answer the phone HELLO, and when you ask is this the flooring specialist, they say UH....read more

needed repair in bedroom and stairway Mr Perre came on a Saturday and replaced carpet from…read morestairway and bedroom from living room that was to be replaced with laminate. He did a outstanding job. I would use his flooring services any time its needed.

Fast, fair, and accommodating. I will use him again. Did a great job, he was friendly, price was…read morecompetitive, and came out immediately. Thank you.

Knows his stuff, operates professionally. Did a fine job. Will certainly use again.read more

David came to my home and detailed my car in my driveway. He did a superior job and my car looks…read morenew again. Very hard working man with a young family.

From the owner: We offer superior work for affordable prices. Customer satisfaction is guaranteed!read more

Not very professional Not concerned about issues with the product that was installed. Did the job,…read moregot paid and totally ignored anything I had concerns about. Terrible at communicating with me after he got his money. I would never recommend him to anyone.

Our home has carpet that was installed in 2009 and had gradually begun to lift and develop rolls…read more Based on referrals, I placed a call to World Restoration Services-and Deverax came the same afternoon to review the problem and provide information regarding the best options. In addition, he explained the process and which household furniture required moving. In addition, Deverax provided an estimated cost. This morning promptly at 9:30 Deverax and his team member arrived and within 2 hours our carpet had been lifted, stretched and re-installed. The level of professionalism throughout the process is rated 5 star. The completion of the process included a clean job site without marks on the walls and furniture. The price was very reasonable and was the same as the estimate. Thank you. A satisfied customer

EXCELLENT service! Kyle just cleaned the 2 bedroom carpeted areas of my apartment prior to moving…read moreout. He was extremely knowledgeable. I asked him a lot of questions (what exactly he was doing, what products he used, and why), and he was happy to explain ever step of the process! He even called me in to look at the difference between the cleaned vs. not yet cleaned side of the room. He was very professional and respectful. I could definitely tell that he takes pride in his job and takes it very seriously. I definitely recommend Highland Carpet Cleaning 100%! He also let me know that if I had ANY problems at all, I have a 30 day window to contact him, and his business will come out free of charge to redo any cleaning needed. So thankful!

FIVE STARSUsed this service this morning. My carpets turned out absolutely amazing.. I didn't have…read moreto move anything!! Kyle was professional, prompt and very efficient. GREAT SERVICE

I am pleased with the outcome of my carpet. Bought the house 5 years ago and it's My first time…read morehiring carpet cleaners and it's so worth it. Nice and friendly staff. I messaged them and I got a quick response and they actually worked with my schedule. I liked how They are all wearing masks and following CDC safety measures. I feel safe hiring them. Although, I didn't have to be in the house while they're cleaning so We decided to leave the house and an hour later got back to the house with my new steamed and freshly cleaned carpet. I highly recommend them for your carpet cleaning needs. They're fast, very thorough, friendly, affordable and safe. For these reasons I give them 5 stars. Thank you again!

J.R did a great job. Tenant left it heavily stained and the steam process really did the job in…read morelifting the dirt and grime right out. Glad I did not go with chem dry don't think it would have sanitized and cleaned to the same degree. Can't go wrong ... North of the Bay!

Gustavo Guzman and his wife Elizabeth installed LVP and baseboards in a two bedroom rental. If they…read morehad a question they communicated it instead of assuming... so appreciated. They did a beautiful job without a spec of debris left behind. Can't wait to have them do a project in my home. Thanks you two!! Alan, you are the best!! Thanks so much for your patience with everything!

Francine is one of the least helpful salespeople I've ever encountered. From the moment we entered…read morethe store, it was difficult to get her attention. Once we connected, we were upfront about our budget, but she repeatedly steered us toward higher priced options and was not transparent about individual product costs. She encouraged us to apply for store credit through Wells Fargo, and I was approved for significantly more than the cost of the flooring we were considering (probably a red flag warning that they will attempt to take you for more than you want to spend). Later that week, she came to our home for a site assessment. While friendly during the visit, she remained vague about installation costs. As she left, she promised to email a detailed quote within a day or two. After a full week with no word, I had to follow up. She responded several hours later with an estimate. The product pricing stayed within what we discussed, but the labor portion was estimated, but listed as "variable," with no fixed amount or not-to-exceed" number. Additionally, she couldn't even guarantee the final cost or confirm they could complete the job. As a contractor myself (in IT), I'm accustomed to providing customers with clear, capped pricing and a promise we will complete the work before they commit, especially on installation work. Its not as if I was hiding anything from her. She had full access to the home for her assessment. If she lacked expertise to properly evaluate the job, they should have sent a more qualified person. This lack of clarity made it impossible to move forward with confidence. After sending the quote, she never followed up and I haven't spoken to her since. Overall, Francine came across as inattentive, inexperienced and unreliable. We ended up purchasing our flooring elsewhere, and based on this experience, I would recommend doing the same.