I do not give reviews. I never want to hurt someones business. But, I feel to protect others, I…read moremust in this case.
This company, should be distinguished between Virginia TUB restoration and VIrginia Restoration Services. You must put the word TUB in there. It is deceptive. They refinished three of my sinks, two of my showers, and one bathtub. I called other refinishers and no one serviced my area. We live on a farm away from large cities. When I called this one I was told by a kind lady that they were a family operation. It was father and sons working together. I liked that. I was told they had been in business, I believe it was fourteen years. So without checking out reviews, I was given a bid of just under $3,000. It was half what another company quoted my several years ago. I made the decision , not to spend the money at that time, and just re-grouted my sinks. I have a 1853 antebellum home.
This company was here one day and came back the next to finish. I did not go into my bathrooms because they were still working. When they left, on the second day, they were loaded up and ready to go before I realized they were through. I paid them with a check because I knew if I had charged the balance on the credit card, it would cost them. I thought it strange, at the time, the man didn't ask to show me the paint job. After he left I went to look and immediately saw running paint in one corner of a bathtub. I, at that time, was surprised they didn't even sweep the floor of debris. I called and he turned right around, came back and put more paint on it. I waited for 48 hours and then ran my hand over the sinks, showers and tub. There was grit in all of them and debris left in the sinks. I emailed him and he said he was not working in a dust free environment so there was a little debris but it would wear off over time. I accepted that and did not argue. Then, I started noticing a grit on my large bathtub by the sinks refinished and there is a layer of grit over my large tub and my mirrors in my master bath. I contacted him and he said he would come back out and fix it because sometime there was overspray and it would come off. At this point, I did not want him to come back. My bathrooms were a mess. His website says he is insured so I asked him to have his insurance company contact me, which he ignored. He told me MEK would remove the overspray paint or lacquer thinner. I purchased both, at over $35.00, and went to work. I have worked over the period of a week now to clean up the mess and I still haven't finished. The mirrors are close to being back to normal but I think, in the end, I will need to replace the faucet on my bathtub. I found "plumbers sandpaper" and that has almost removed the overspray to my large tub. It does not hurt porcelain. It is amazing sandpaper.
I have now read the few reviews of this company and am surprised there are so few reviews for a business servicing homes for so long. Are reviews removed? Or, maybe they just started in business. I don't know. Please beware.
The man and his son were very nice, I might add. So I felt safe with them in my home.
