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HVAC system maintenance

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5 years ago

This guy is the absolute best. Knowledgeable and trustworthy which I've found is hard to come by in LA.

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14 years ago

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13 years ago

Leon was honest, quick and efficient. Replaced the broken fuse and gave recommendations to replace unit. Good guy!

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Ask the Community - AC Cool

Review Highlights - AC Cool

“Leon was within the target window, called me ahead of time and answered all my questions and showed me what he was doing.”

Mentioned in 45 reviews

Read more highlights

You might also consider

Manny's Heating & Air Conditioning

Manny's Heating & Air Conditioning

(844 reviews)

Chinatown

If you're having any HVAC issues, definitely put Manny's HVAC on the top of your list to call…read more My AC stopped blowing cold air in this heatwave. Jerry diagnosed that it was a low capacitor and freon leak, and that the fan motor was not broken like others have said. Other companies needed me to purchase additional parts to get it fixed but Jerry was able to get my AC working the same day. My HVAC unit was nearing it's end of life so I was also comparing bids on what made the most sense for my condo. Jerry offered to temporarily 'lend' us a new capacitor and pumped freon into my system at no charge while I made the decision whether I wanted just the fix or to replace my system. If I decided to just go with the fix, I would pay for it of course, but if I went with replacing the system, they would just take back their capacitor and reclaim the freon. This was a hugely appreciated gesture. Their HVAC replacement proposal was also very competitive. I ultimately decided to replace the system. The experience was pleasant from beginning to end. Cecilia is the one who helps schedule at the office, very friendly and responsive. Jerry was the technician who helped us diagnose the issue and coordinate the HVAC team. He was friendly, transparent, and always responded quickly to my texts/questions - great communication. The day of, the workers Juan, Victor and Andrew were very professional. Maintained constant communication the whole time, kept me updated on the process and what they were doing. They wore booties inside, protected the floor with tarp, and were just very careful in general. The installation of the unit itself is very professionally done, and they vacuumed everything and cleaned up afterwards. They even explained how to register the units for warranties etc. They were able to remove the old AC and install the whole new system the same day, roughly ~5-6 hours including the crane to get the units on/off the roof of the condo building.

This might be a long review but here goes. We were very pleased with the quality and…read moreprofessionalism of Manny and his crew back in 2025 We replaced our old 3 ton HVAC that came with the house, to a more modern 4 ton unit. His crew were clean, friendly, and the communication was spectacular. They kept us up to date throughout the days. Update I believe I had an issue with my system yesterday but Manny send a tech out promptly and addressed my issue. He stands by his work and warranty. Thanks to Manny and his crew my family is comfortable in this crazy heat wave.

Express Refrigeration Heating & Air - Express at Work - Heating and Cooling Repair and Replacement

Express Refrigeration Heating & Air

(227 reviews)

Really happy we found this company. Our unit was leaking and I had gotten a quote from a different…read moreAC company quoted $1,200 and 1-2 hours of work. It felt high, so I got a few other opinions. Express quoted 600-800 but I really appreciated how genuine the owner was about the work scope, so we had them take a look. it ended up being 780 plus tax so 835, which is outside of the quote but not unreasonable. and obviously 50% cheaper than the first company. These people seem trustworthy and I would recommend them.

If my husband were still alive to advise me, I would have used a credit card. I would have asked…read morefor a written guarantee. I would have asked for pictures. But I was cold! And the company, Express Refrigeration Heating and Air, had great reviews! They offered to install a new part for my non-working gravity heater the next day at $3,700.00 and orally guaranteed it for 10 years with the promise of a fix for two years after the installation if anything went wrong. Shivering, I happily accepted the word of the technician. I am repenting in leisure. When the work was done, and the technician, Zack, told me that, if I wrote a good review on Yelp, they would pay me $25.00----in the form of a gift certificate to eBay, Amazon or an online company of my choice---I got a different idea about all those great reviews. The heater stopped working 6 months later. Fishing out the invoice, I saw there was no written proof of a guarantee. I took the tech at his word and hadn't checked. Again, I was cold! When, after many calls and an email, David dispatched a second tech from Express to assess the problem, he told me that water was dripping on the new part and that the water had ruined it. He charged me $80.00 for coming out, saying the failure was my fault. None of this was written down. The technician said he could get me another part for $3,700 or install a different heating system for $15,000. Either way, he said, the $80 would be applied. Now the nickel drops. The dawn breaks, and I hire an inspector to tell me whether there is a leaking pipe that I need to repair. The inspector told me there was nothing leaking on the new part, in fact there were no water pipes anywhere near the furnace, only gas pipes. He also said that the technician had installed a red bypass wire, a temporary fix at best. So this review. To alert others. 1. Ask for a written guarantee. 2. Use a credit card so you have recourse. 3. Read the invoice before you sign. 4. Ask to see a photo of the area. 5. Do the opposite of what I did. I'm still cold. P.S. to Cassandra, business mananger, who left a note after this review. This is not a mistake. My invoice number is 4623 and I saw Zack on November 4, 2024. I saw the second technician May 30, 2025. I am happy to talk to you. My phone number and private name is on the invoice. If you are unable to find the invoice, send me your email and I will quickly email it to you.

Southwest HVAC - Working the Pasadena trade show this weekend

Southwest HVAC

(654 reviews)

Our A/C stopped working during this horrible heat wave, and after calling 11 different HVAC…read morecompanies, this was the only company that was able to get me scheduled the soonest. They originally booked me for Saturday but told me they would call if an earlier appointment became available. To my surprise, they contacted me the very next day because of a cancellation. Our technician, Fabian, was outstanding. He was extremely knowledgeable, professional, and thorough. He took the time to explain what was causing the issue and also educated us on the importance of routine A/C maintenance to help prevent future problems. I really appreciated that he answered all of our questions without making us feel rushed. The entire experience, from scheduling to the repair, was excellent. It's hard to find a company that's responsive, honest, and reliable, but this one exceeded our expectations. We will definitely continue using them for all of our future heating and air conditioning needs. Highly recommend!

Extremely disappointed with Southwest HVAC…read more I called Southwest HVAC in April to have my AC serviced before summer because I have a newborn at home and wanted to make sure our system was reliable before the hot weather hit. I specifically took the initiative to have the unit maintained ahead of time because keeping my family comfortable and safe was a priority. During that visit, Southwest HVAC charged me $1,000 for a capacitor and a hard-start kit. I thought the price was extremely high, but I agreed to pay it because I trusted that I was paying for professional service and, more importantly, peace of mind that my AC would be ready for the summer. Fast-forward ONLY FIVE MONTHS and my AC won't even turn on. Naturally, I called Southwest HVAC expecting them to stand behind the work they had performed just five months earlier. Instead, I was told I would have to pay another $100 diagnostic fee just for them to come out and look at the system. That's what I find completely unacceptable. You charged me $1,000 to service and repair my AC, and less than five months later the system isn't even turning on--and your response is essentially, "Pay us another $100 and we'll take a look." If you are going to charge customers premium prices for HVAC work, I expect a reasonable level of accountability when the equipment fails shortly after you serviced it. I shouldn't have to pay another fee simply to find out whether the work I already paid you $1,000 for was done properly or whether the components you installed have failed. The timing is especially frustrating because I specifically had this work done BEFORE summer precisely so I wouldn't end up in this situation. I have a newborn in the house, and now I'm dealing with a non-functioning AC in the middle of summer after paying this company $1,000 for service only five months ago. $1,000 in April. AC completely dead in September. Another $100 just to get someone to diagnose it. That is not what I consider good customer service, and it certainly isn't what I expected when I paid Southwest HVAC to service my system. I would strongly recommend getting a second opinion and comparing prices before giving this company your business. Based on my experience, I am extremely dissatisfied with both the service and the way they handled the situation afterward.

AC Cool - hvac - Updated October 2026

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