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    Stephen Wade Toyota

    Stephen Wade Toyota

    (215 reviews)

    We had an outstanding experience purchasing our Toyota Tundra. Donnie Perry and Clint Larose truly…read morewent above and beyond to make the entire process smooth, comfortable, and enjoyable. From the moment we arrived, they were professional, knowledgeable, and genuinely focused on helping us find exactly what we were looking for. They took the time to answer all of our questions, explained the features of the Tundra thoroughly, and made sure we felt confident in our decision. There was never any pressure--just honest guidance and great customer service. Their attention to detail and commitment to making sure we were taken care of really stood out. Buying a vehicle can sometimes feel stressful, but Donnie and Clint made it a great experience from start to finish. If you're looking for a team that truly cares about their customers, we highly recommend working with them. We love our Tundra and are grateful for the exceptional service we received!

    ABSOLUTE NIGHTMARE EXPERIENCE AT STEPHEN WADE TOYOTA IN ST. GEORGE…read more I have bought two cars from SWT in St. George solely because of salesmen Danny Gilchrist. He is professional, straightforward and a genuinely good guy. Unfortunately that is no longer enough. I will never buy another vehicle from this dealership and you should NOT either. In 2019, after a pleasant experience with Danny, we had to go see the finance guy Jim Anderson, who was already super aggressive. When I said my payment and insurance were all I could afford and turned down all other offers they push on you, he literally berated and chided me for not putting any money down. He wrote "DOWN PAYMENT" on a pad of paper and tapped it with his pen while staring disapprovingly at us. He then pushed key-fob protection plans, overpriced extended warranty, higher-than-normal GAP insurance, and even insurance for the Corolla's LCD monitor, which he claimed cost $10,000. He got madder and pushier the more I refused until finally my husband stood up and said we're done here. Only then did he back off. This time (August 2026) was far worse. I was already approved by my credit union for an auto loan. Finance Manager Candace Abbott ran another second loan review through CUDL without telling me what was happening. Lied about the two-hour wait being because an employee was "sick in the hospital" and told me the new loan was denied and then magically approved after she supposedly called the AFCU vice president (that never happened). Candace repeatedly claimed she was selling me the same GAP my credit union offers, America First Credit Union. Later I found out it was not AFCU's product at all, and legally SWT cannot sell that specific GAP. She told us if we didn't sign up for the GAP today we could never get it. All lies. She also gave me an interest rate only available to Utah residents even though she knew I lived in Nevada. She dinged my credit with an unauthorized hard inquiry and then the loan turned out to be DENIED after I had already driven the used RAV4 home 90 miles away in Nevada. I found out the next day the loan was actually denied and my AFCU loan officer contacted me. Of course I won't be getting that lower Utah interest rate and though I have the car on my property there is actually no loan. LOL. What an absolute mess!!! It is massively inconvenient and completely unfair to get the car home only to find out there is actually no loan in place. Not sure what Candace was thinking. SWT would have never got paid and would have had to call me and try to work out a new loan agreement. Most likely I would not have been happy with their crappy finance options and they would have had to spend additional time and money to come collect the RAV4. I'm not driving it back. A long-time AFCU loan officer with decades of auto-loan experience has heard so many horror stories from other customers about this exact same dealership and warned me. I didn't listen. Stephen Wade Toyota finance has a known pattern of using heavy-handed sales tactics and outright lies. Candace Abbott lied to my face multiple times. She should not be working in financing or customer service. I will never buy another car from Stephen Wade Toyota in St. George, Utah. Now I have to work with my AFCU loan officer to get another loan approval. This will be the 3rd loan application for one car. Much wasted time and energy. Buying a car is already not a pleasant experience, and Stephen Wade Toyota's finance people have made that experience ten times worse. Give me 12 free oil changes, new hubcaps, and fire Candace Abbott. Then send all your finance people to customer-service and ethics school. Then maybe I would consider walking through your doors again. Until then, I recommend you stay far away. Not good!

    AC by JD - hvac - Updated September 2026

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