My heat pump crash and burned a couple days before Christmas. Called 2 companies for estimates and…read moresuggestions. These people came right out same day. He took pictures, many notes, and basically impressed us with his thorough approach to our needs. He emailed us that same night with a better unit and estimate than the one I was initially interested in. The price for the work was very fair. It took a little longer to install than planned because the first unit came to them damaged, but I really wanted this unit, so I opted to wait for exact model I wanted, was the trucking company's fault, not the contractors. Then after the install, there was a minor issue that needed fixed, I called the next day and they were back at my house within an hour of my call to fix it. Now that is great customer service. I expect I will be using them again, and would definitely recommend them. Very professional, and they have shown us the care...

*SCAMMERS* I signed up for their "Comfort Club" membership back in the winter where you basically…read moreprepay for the spring cleaning on your ac unit. I scheduled mine and the guy told me I needed a new central AC system. Quoted me $13k. Wow. My AC compressor randomly stopped working after he left and the company said I didn't have enough r22 to power it. Sounded shady bc it was running when he was here. A month later, I decide to have a different HVAC company come take a look. They said my wires were disconnected outside and the ground wire was disconnected and it reset the breaker. The tech was obviously trying to get a commission off a new ac from me. I had to buy window units during that time just to get by in this heat. Wasted money that I don't have! SMH shame on SJ KOWALSKI!

I have used their services twice, once to install a mini-split AC unit, and once to repair a septic…read morepump. Both times they did a great job. The AC unit was wonderful in summer and also helped during this cold winter as a supplement to oil heat. It heats a room quickly and efficiently. When they repaired our septic pump they did so efficiently. They knew exactly what to do and did it carefully and neatly. I have found them also to be pleasant and respectful. Thanks

Very professional. Very good service and workers were well educated of their job. I would recommend…read morethem to anyone.

Excellent service, work, pricing. Prompt, friendly, courteous, and professional. AOK installed a…read morereplacement heat pump for me. The service and unit far exceeded expectation. I had 2 additional estimates for this service. One was more than double the price quote of AOK, the other within a few hundred dollars. I chose AOK because they were on time for estimate, friendly, prompt in responses to my questions, quick install schedule, locally owned and operated, and recommended by others. I made the correct choice and will use them again and do recommend them to others.

From the owner: AOK is a locally owned and operated company that values honesty, integrity, and treats your home as…read moreif it were our own. You will find us to be competitively priced, while still paying close attention to the details of each and every project that we are involved with. We look forward to building lasting relationships, and guarantee your satisfaction. Give us a call today to get your project started! We offer heating, air conditioning and electrical services.

Was extremely expensive to change condensate pump on HVAC! Great Guy but I was a little surprised…read moreat the cost

From the owner: Welcome to Bill The Plumber, where we are dedicated to providing outstanding repair, maintenance,…read moreand installation of Plumbing and HVAC systems. Established in 2020, we’re proud to be a veteran-owned and operated business, committed to delivering exceptional workmanship and customer satisfaction. Whether the job is big or small, Bill is dedicated to getting it done right the first time and letting his work speak for itself! Emergency Services Available, after hours and on weekends. Price Guarantee! Never any hidden costs!

Had Andreas Plumbing and Heating in for a service call for some troubleshooting. Technician Paris…read morewas AWESOME! He diagnosed the problem and fixed it immediately.

had them come out to check my ac unit part covered under warranty they quoted me 800.00 labor fee…read morefor one hour, mind you every year for the past 4 years they had to come out and repair something in 2025 they had to replace a new unit for the one installed in 2022 now they want to charge me 800.00 labor fee to replace a motor and barrings for an hour job as they say. run fast unless you have very deep pockets..... IN GOD I TRUST.... don't trust them

Ron is always so timely, helpful, and very professional. He…read morerecommended exactly what we needed for our AC unit, and knocked out several different tasks during our visit including installing a smart thermostat, checking on our AC unit, and helping with a problem with our condensation line. I wish I would have had him tune up our AC when we first purchased our home! My parents have used him several times and he is always the man to go to! I highly recommend the honest, down-to-earth, and friendly team of Allen Air.

Connected with Allen Air through HomeAdvisor, Ron the owner called me within minutes. He came out…read moreon a hot Sunday Afternoon, root caused the problem to a blown up squirrel cage in the blower housing. Called back Monday morning from the part house, the part is in stock and will be arriving in an hour. Replaced the part, cleaned the compressor, checked the refrigerant, and tested the system. Ron is a very capable and knowledgeable AC expert and local in the Saugus area. It was a pleasure and would recommend Allen Air.