*SCAMMERS* I signed up for their "Comfort Club" membership back in the winter where you basically…read moreprepay for the spring cleaning on your ac unit. I scheduled mine and the guy told me I needed a new central AC system. Quoted me $13k. Wow. My AC compressor randomly stopped working after he left and the company said I didn't have enough r22 to power it. Sounded shady bc it was running when he was here. A month later, I decide to have a different HVAC company come take a look. They said my wires were disconnected outside and the ground wire was disconnected and it reset the breaker. The tech was obviously trying to get a commission off a new ac from me. I had to buy window units during that time just to get by in this heat. Wasted money that I don't have! SMH shame on SJ KOWALSKI!

Nate was the technician that was sent to solve our no heat call with temperatures in the single…read moredigits. He did a great job of troubleshooting and explaining all aspects of the trouble we were encountering. The problem was a bad end switch on upstairs zone valve. The valve power head was replaced to complete 24 volt call back to unit. Test ran and verified proper operation of the unit. The technician was very knowledgeable, neat and professional. Nate is definite asset to an already outstanding organization.

I have used their services twice, once to install a mini-split AC unit, and once to repair a septic…read morepump. Both times they did a great job. The AC unit was wonderful in summer and also helped during this cold winter as a supplement to oil heat. It heats a room quickly and efficiently. When they repaired our septic pump they did so efficiently. They knew exactly what to do and did it carefully and neatly. I have found them also to be pleasant and respectful. Thanks

Very professional. Very good service and workers were well educated of their job. I would recommend…read morethem to anyone.

Excellent service, work, pricing. Prompt, friendly, courteous, and professional. AOK installed a…read morereplacement heat pump for me. The service and unit far exceeded expectation. I had 2 additional estimates for this service. One was more than double the price quote of AOK, the other within a few hundred dollars. I chose AOK because they were on time for estimate, friendly, prompt in responses to my questions, quick install schedule, locally owned and operated, and recommended by others. I made the correct choice and will use them again and do recommend them to others.

From the owner: AOK is a locally owned and operated company that values honesty, integrity, and treats your home as…read moreif it were our own. You will find us to be competitively priced, while still paying close attention to the details of each and every project that we are involved with. We look forward to building lasting relationships, and guarantee your satisfaction. Give us a call today to get your project started! We offer heating, air conditioning and electrical services.

Was extremely expensive to change condensate pump on HVAC! Great Guy but I was a little surprised…read moreat the cost

From the owner: Welcome to Bill The Plumber, where we are dedicated to providing outstanding repair, maintenance,…read moreand installation of Plumbing and HVAC systems. Established in 2020, we’re proud to be a veteran-owned and operated business, committed to delivering exceptional workmanship and customer satisfaction. Whether the job is big or small, Bill is dedicated to getting it done right the first time and letting his work speak for itself! Emergency Services Available, after hours and on weekends. Price Guarantee! Never any hidden costs!

Called for an estimate to replace our heat pump. Tech came out verified what needed to be done, was…read morevery nice and courteous. When we reviewed the estimate that was given, I was shocked to say the least! Three thousand above everyone else. 1)They say they do impeccable service, ok they should all strive for that. 2) Their warranty on parts and labor double competitors, well they just are not. Level to most above some.

Run don't walk away from this predatory operation. Quoted over 15k to replace a 2.5ton heat pump…read more Getting it done for less than half that cost. High octane sales presentation and follow up calls. A 2.5 ton heat pump system prices out online at around $3k. Run Forrest run!!!

Ron is always so timely, helpful, and very professional. He…read morerecommended exactly what we needed for our AC unit, and knocked out several different tasks during our visit including installing a smart thermostat, checking on our AC unit, and helping with a problem with our condensation line. I wish I would have had him tune up our AC when we first purchased our home! My parents have used him several times and he is always the man to go to! I highly recommend the honest, down-to-earth, and friendly team of Allen Air.

Connected with Allen Air through HomeAdvisor, Ron the owner called me within minutes. He came out…read moreon a hot Sunday Afternoon, root caused the problem to a blown up squirrel cage in the blower housing. Called back Monday morning from the part house, the part is in stock and will be arriving in an hour. Replaced the part, cleaned the compressor, checked the refrigerant, and tested the system. Ron is a very capable and knowledgeable AC expert and local in the Saugus area. It was a pleasure and would recommend Allen Air.