I've had Bill Yenalevitch do work for me at least 5 times in the last 2 yrs Each repair has been…read moredone with promptness and professionalism His billings have been reasonable I have no hesitation in a positive recommendation Harold Davenport, Kingston. 10/23

Awful first (and last) time customer. Had a specific part needing replaced, indicated that when…read moreappt. was made. Tech was 3hrs late from time provided. Showed up without the part, later found a 'used' one in his van. Sat in my driveway for over 40 mins. throughout appt., also said he had to 'go back to the shop' twice, once sitting in driveway for 20 mins., next was leaving for 10 mins., then sat in driveway another 10 mins. Tore apart wall thermostat, which wasn't a problem. Husband came home from work, had tech show him the replacement unit, and husband pointed out it was wired wrong. Tech had wired it wrong! So for the 3hrs he was there, should have been maybe 1hr of work had he known what he was doing. He then re-wired it and it worked....I get billed for 3hrs! THEN woman manager argued with me over the bill when I called to say there's no way I'm paying for their tech's incompetence and I'd agree to pay for 1hr. She was SUPER rude even after I pointed out how rude she was being to me. This was not my fault and the tech coming and going, sitting in my driveway, not bringing a part, then finding it, wiring it wrong, tearing apart my wall unit for no reason...... I'm sorry, I am not paying for 3hrs of him not actually performing the job. Unreal, more upset over the woman manager being so rude and not even wanting to listen. She over-talked me, raised her voice so I couldn't talk, and even snickered when I said I knew the owner and went to school with him and I'm sure he wouldn't appreciate how she treated customers! Never again. I even got charged for a new part when the tech flat-out told me it was used and he found it in his van!

Over the past two years that I have been a customer of Bloom Heating I have always had a pleasant…read moreexperience. They have always been accommodating and prompt with their service! I would highly recommend Bloom Heating to anyone in their service area!

Rude way overpriced, gas water heater $5,000 that was 15 years ago. They took advantage of a female…read moresenior

Excellent customer service and technical service. Called them because my other contractor no…read morelonger services steam boilers. Called a few others and didn't like what I heard. From the first phone call to the service visor I was impressed. Trustworthy reliable friendly are three words I would use to describe this company. Prices are right in line with other companies. Very happy to be a new customer of theirs

I saw this bad review on here and wanted to say, that Ray came out last winter very late at night…read morewhen our furnace stopped working. He was able to get it working so we'd have heat until he come come the next day with the new part. He wouldn't except any money that night, even for the part. He got us up and running the next day. The part was not expensive at all He explained everything, every step of the way and updated us by phone several times as to when he'd pick up the part and be back to the house. I'd use him again any time.

Ray is a thief I prepaid for a part last January and he never got it for me and he is refusing to…read moregive me my money back. The part he told me I needed is still good and working properly. I am a widow and money is tight. I feel like he took advantage of my situation. I would not trust him in your home or with any of your credit card information. He is also threatening me with a lawsuit for my reviews. I did nothing illegal unlike him.

Very professional, punctual, and overall great to work with. I called on Monday because I had…read moreissues with my well pressure. They were out on Wednesday with a new pump and had it installed in a few hours. They were knowledgeable and identified the problem right away. They also brought me out to inspect the pump and make a decision before starting the work, which I appreciated. 100% would recommend. Thanks, Andrew

The guys know what they are doing! They have rescued our water and sewer systems several times. The…read morelast was frozen pipes ungrounded. Thanks!

Spoke with Robert G dent staff, set up a consultation for a new unit, had my old unit checked out,…read moreand ultimately decided to replace the 18 year-old system. They showed up on time, they provided professional services, left the place clean and orderly after the work was complete, and followed up to make sure everything was operating correctly. They offered a great warranty, a great product, and a great price, so I have no complaints. I had dealt with another local vendor for many years, and Robert G Dents service and customer service was much better in my option. I'm happy I switched for a multitude of reasons. Thanks for getting my new system installed!!

In November 2016 I asked Dent's to repair the heating and air-conditioning system that Dent had…read moreinstalled in 1988 and upgraded for us 20 years later. The problem was that we had no control of the temperature in the two downstair zones. 10 months, 4 visits, and about $1800 in bills later, they finally found the problem: a clogged 10' copper fuel line. I could have replaced that line with PVC for about $10 dollars, yet Dent specifically itemized $500 for replacement of that line! When I asked in writing for a more detailed itemization of that item, the response was another invoice for the same amount + a late payment fee. Dent installed two furnaces in my house including the ducting throughout our 19th century home. We had worked with Terry Dent, son of Robert G., happily for 30 years. Terry's son, Justine, then took over the business and everything seems to have gone downhill from there.

Great service, professional and responsible Had them work…read moreon ductless unit and everything working like brand new

Great service! Dishwasher drain line cleaned and dishwasher is now working. He arrived when he said…read morehe would.