Unprofessional, disorganized, careless, unreliable. Our experience with Rainbow International Erie…read morewas terrible at best. Upon raising concerns,with the owner of the Erie company ,of how our home items were carelessly handled. The owner of the Erie company was completely unprofessional on every level. The owner himself was disorganized with his staff and proudly stated that he didn't need our business when concerns were raised.The items that were "restored" by Rainbow International Erie were returned filthy and dusty. Many of our items were inadequately labeled. I would highly recommend looking into other companies, whether it's an insurance claim or personal.

From the owner: Property damage is stressful, and fast help matters. Rainbow International of Erie provides…read moreprofessional restoration services as a trusted restoration company, helping homes and businesses recover from water damage, fire and smoke damage, mold, and other emergencies. We guide you through the process with clear communication, careful cleanup, and restoration work you can rely on. Proud to be a Neighborly company. Contact us to schedule an assessment.

I contacted Ahold of Mold Environmental for an estimate of possible mold treatment for a section of…read moremy basement. They contacted me within an hour of my enquiry to set up an appointment. Ryan visited me the next day to assess the situation. He was very informative regarding possible mold and its appearance. While I didn't need their services I was impressed with their honesty and assurances regarding my situation. EXCELLENT!! I would recommend Ahold of Mold Environmental to anyone!

From the owner: Ahold of Mold Environmental was established in 1994 and has been servicing the Buffalo, NY and…read moreErie, PA areas with mold remediation and assessments ever since. Our core group of staff includes environmental hygienists, drainage contractors, engineers, architects, remediation contractors, and indoor air quality experts. Our team is capable of diagnosing, remediating, and repairing mold and water damage of nearly any extent. We offers 24-hour emergency water removal and water damage restoration services. As a family-owned and -operated company, we are proud not only of our two decades of experience but of also the genuine expertise that we bring to the job every day. Contact us today to schedule your appointment.

Never use Erie Restoration (ERI) to work on your house. They will lie to you and they will not do…read morewhat you ask them to do. There quality of work is very poor. They don't finish work or return phone calls once they have most of your money.

From the owner: Fire damage restoration, Water damage restoration, Mold Removal, Board up Services, Content…read moremanagement (pack out, cleaning & storage), Construction repair services, trauma cleanup. Available 365 days a year, 7 days a week, 24 hrs per day.

Rick and the other guy (I believe Zach!?) were amazing to work with. We called at around 5 pm…read moreneeding help because we had a funeral the next day and they were onsite by 6pm. They explained everything they were doing (because I had questions!) and made the process very easy. We had a bad smoke smell throughout the funeral home and now it smells better than ever. I would highly recommend your services to anyone in need. Thank you

This company is extremely reliable and goes above and beyond. Tim was super fast and easy to work…read morewith. We needed to dry out our cupboards after some water leaking and he made sure it happened right away. He coordinated with other companies to inspect the HVAC and electricity immediately. Most professional service representative I've met.

Gary did a great job cleaning my carpets and he charged half what the other companies quoted! I…read morewould highly recommend Erie Cleaning Systems and it would be in anyone's best interest to call him first before looking elsewhere

Gary did a great job cleaning the carpets at our newly purchased home. I would recommend his…read moreservices. He's a nice guy as well!

Peterson's responded quickly when we had significant water in our finished basement following a…read morepower outage, and I appreciate the emergency extraction and drying work they performed. Early in the process, I explained to Tim Peterson Jr. that Allstate had let us down by providing only $5,000 of water-backup coverage. Tim told me they would go to bat for me with Allstate, which I don't feel really happened. When it was later determined that all of the affected flooring and baseboards needed to be removed, my understanding from our conversation was that Peterson's charges might go "a little beyond my $5,000 coverage." As such, I was very disappointed when the final mitigation bill came to more than $13,000. This was for the mitigation work alone and did not include rebuilding the basement. When I requested an explanation, I was told that Peterson's uses Xactimate to determine its pricing and that is what the program says. My concern wasn't primarily with Xactimate's rates, however. It was whether all of the quantities and services entered into Xactimate accurately reflected the work actually performed. One example particularly bothered me. The estimate included a $974 charge to "clean floor" for approximately 1,709 square feet. Significant portions of our basement were never cleared or moved to allow those floors to be cleaned. I questioned that charge directly. I also questioned the substantial demolition charges. Another contractor performed much of the flooring tear-out and subsequently told me he did not intend to charge Peterson's for that work because I had hired him to perform the reconstruction. When I raised this with Tim, he told me Peterson's would charge me for the demolition work regardless and that what the other contractor chose to charge Peterson's was not the contractor's call. After I challenged the invoice, Peterson's ultimately provided a $500 credit, which I appreciated. I have since paid the final invoice in full. However, I remain uncomfortable with the overall billing and the explanations I received about some of the charges, as well as the connection to the contractor that did my repair work (although I am mostly satisfied with that work). The emergency mitigation itself was helpful, but based on my experience with the final invoice and billing process, I was not pleased with the transparency or final cost. I would recommend that homeowners facing a similar situation consider multiple providers when circumstances allow, ask for a detailed written scope and pricing as early as possible, and carefully review the final itemized bill.

Very disappointed in Peterson's and their unprofessional treatment. We had secured their services…read moreto periodically clean my Dad's house. He is elderly, nearly completely blind, and has mobility issues. He tries to clean as well as he can but can't do much because he can't see. That is why we needed to get him some help. Peterson's was supposed to do a deep cleaning every 6 weeks. At first it went well but then the quality of the cleaning began to drop off significantly. Then, they seemed to not be doing anything at all. We eventually found out they dropped him as a customer because the house wasn't clean enough for them to do their cleaning or some such nonsense. They didn't even bother to tell us or even talk to us about maybe needing to upgrade their service, they just quit showing up.

Highly recommend do a great job and very reasonable.....can't go wrong with root. Bhread more

From the owner: Roto Cleaning Service, Inc. is a full service carpet cleaning contractor.Services include Carpet…read moreCleaning, Upholstery Cleaning, Rug Cleaning, Tile & Grout Cleaning, Water Damage Restoration, Hot Water Extraction and more.We serve Erie, North East, Edinboro, Corry, Waterford, Girard, Union City, Fairview, Cambridge Springs, Albion, Saegertown, Lake City PA and nearby towns.