Been using The Wrap Center for a few years now, about time I left a review. The guys always do a…read moretop notch job for me, response time is great too since I usually need everything done by yesterday! The pictures attached are of a job completed by them 2 years ago, still looking great.

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Came to get my windows tinted and had an easy experience. The team is great! Kodi is the first…read moreperson I connected to and she was extremely helpful walking me through all the next steps. Brian, the owner, has been helpful with his honest thoughts and being straight to the point, while remaining personable. You can tell he genuinely cares about his craft. It took about 6-7 hours to complete, but it was definitely worth the wait! Price is affordable with high quality service, compared to some other places. They offer bundles with detailing, which is convenient but didn't get to utilize. I would recommend.

Without a doubt one of the best small businesses in the area. Extremely responsive, very eager to…read moreprovide a superior customer service experience and top notch craftsmanship. This was my first time visiting/using their services and I would happily return in the future. Couldn't recommend them more! During the initial information seeking phase I received ample replies to my messages within minutes and there was zero sales pressure - rather the job was won by the impeccable professionalism portrayed.

Delightful place. Staff and owner extremely friendly and accommodating. My kid was asleep in the…read moreback car and they were very patient and kind. Even gave my son animal crackers while we waited and had a kids table with things for him to play with while we waited, which I've never seen in any car service place. Absolutely family friendly and I left happy from the kindness that was extended to me during my hour here. Plus my tints look great and with quality 3M film I hope they hold up. Bathroom was welcoming and clean too. Will update as necessary but definitely recommend this place. They add 3% fee for using cc which I wish they told me before paying, hence the 4 stars because I think it's fair to be up front about those charges but still happy overall!

I went to D&L to have my windows done. I have been going to them for years and this was the worst…read moreservice yet. I paid $400 to get my 4 doors done there were bubbles on every door I waited a week before I went back and the guy " fixed them in 5 minutes" he told me to give it another 1.5 -2 weeks since the weather hasn't been good with the rain but I guess I am just a dummy since they do tint in the winter and it isn't hot out or very sunny either don't waste your time very rude people and argumentative.

I've used the service a couple times with mixed results on quality but I tend to be loyal to local…read morebusiness. I tries to get tint today only to be i can't because they close at 5:30. I showed up in the show room around 4pm and told this at 5pm. They made me wait in the office for an hour before anyone tried to help me. I was rudely told to leave.

Amazing Tint Shop. First come first serve policy, however I was in and out in about 30 minutes. I…read morehad my front windows tint matched to my rears (20%) and it only cost me $80 for both. The quality seems on par with any other tint shop in the area charging significantly more. One thing to note would be that the shop is hard to find. It is located in the back of a storage unit complex so you have to drive a little off Old Philadelphia to see the storefront. All in all, highly recommend!

New car equals new tints. I chose Baltimore Tints since it's close to my home and I thought their…read morepricing was good for ceramic tints. $380 for six windows (front & rear windshield, driver side and passenger side windows). It's $280 if you don't want the front windshield done. Speaking of which, the darkest they'll do for windshield is 45%. For no ceramic I believe it's $180 for five windows, addition $100 for the windshield which is always going to be ceramic regardless of if the rest of the car is ceramic. Not hard to find, wasn't too sure on where to park when I got there. If you knock, I don't believe anyone will answer lol so just walk right in. Okay this is not the place you'll receive the friendliest customer service. They're not mean or rude. Just not the most welcoming. But it's cool I'm here for tints not to make BFFs. I was told three hours but they actually got it done in half the time because an additional associate came in to help at the end of the day so that was great. No one wore mask and there's no waiting area so just keep that in mind. I knew I would be in and out and didn't plan on staying to wait so I was cool. Overall nice job. Tints are still "drying" which they said takes 2-3 weeks. There's a small bubble at the top of my front windshield but it's gradually gone down. They said they'd fix anything if it didn't completely go away at the end of the drying period. They also offer $20 lifetime warranty if you do anything to mess up your tints like scratch it or if your ring hits it.

$120 paid total Both…read morefront windows and windshield initially planned to get done but when I got there, the gentleman who ended up doing my tint cautioned me (rather abruptly I thought) that no tint on the windshield was legal so I opted not to have the windshield done. I appreciated his advice just not his tone. So instead of spending $220, I saved $100. That in person encounter totally contrasted with the phone call I made to set my appointment. The lady who set my appointment didn't mention anything about the windshield and even suggested different shades I could get (as low as 40% but she recommended 70% tint). She was so nice!! She made me feel at ease and honestly I felt very good about making my appointment with them because of her phone manner. So I get there and knock on the door. No one answered so I let myself in. A couple folks (I'm guessing they were part of the family who owns the business) were there, no one wearing masks but hey, I'm not judging, I kept mine on so no biggie. They looked at me for a few beats until the guy who ended up doing my tint acknowledged me. Didn't exactly make me feel welcomed but the lady who ended up taking my keys was decent. She told me some places I could wait in the area. No waiting inside due to COVID-19 so I had to hang around the area. They initially estimated it would take an hour. It took 4 hours. There was only one other car when I got there and I had an 11am appointment, but I arrived at 11:02am. When I called after 2 hrs to check, they said they had gotten busy. How??? I would think anyone else would get done AFTER me. So that didn't add up. Made me wonder how long I waited unnecessarily before they even got started on my car. I wasn't impressed by the customer service, when they finally called me, they said I was done, they let me know what time they normally close but mentioned they wanted to close early. Kind of awkward again but luckily for them, I was only steps away and got there 2 minutes after they called. Once inside, the guy who did my tint made a point to tell me how difficult it was to apply tint to the small triangle windows within my front window. He said it was a pain in the butt actually. He couldn't resist telling me they normally charge for that but they weren't charging. I did thank him but 2 things came to mind: 1. Why when I let them know my vehicle details over the phone did they not know about those windows or when I dropped my car off did they not look it over and call to tell me about the extra charge? I felt the decision not to make me pay was because they took 4 hours to tint 2 front windows. 2. What was the point of mentioning that? It lead me to once again feel awkward and struck me as unprofessional that he felt the need to bring it up. I'd almost rather have paid than to be spoken to like that. When I left, I was so ready to go but as the lady was detailing what I should expect of my windows over the next 2 weeks, I noticed something dark on the passenger window. I mentioned it and she came over and it was on the exterior. It was tape of some sort that she brushed away, casually mentioning the guy who did the job must not have cleaned up after himself. Not the end of the world but just one more thing. I really wanted to love this place. It's a small business, in my community and they had stellar reviews. I am not criticizing their work, they did a fine job and I'm sure my tint will be great when it "smooths" out in the next few days or so. I'm just asking them to try to deliver a consistent, PROFESSIONAL customer experience. The experience that so many other reviews raved about and influenced me to try Baltimore Tint in the first place.

This group of gentlemen are that and deliver an A+ product (pun intended). Every employee is…read morepolished with professionalism and represent quality. Highly recommend!

This is the 2nd time using this company. Another great experience. When I saw the finished product…read moreit was better than I could have imagined. Keep up the GREAT work!