To Whom it May Concern! Thank you for the great experience…read moremy friend, Lora Sharansky, has with Dawn Hanson, PTA at Royal Health Group, Braintree MA. I would like to commend Dawn for playing a pivotal role helping Lora manage and improve her conditions. Great work provided by Dawn, who has been busy with other patients, but still has taken her time to make Lora feel like she is the only patient there. Dawn Hanson's extra attention, a little motivation, or just words of support are so important. I am very grateful for Dawn's assistance and moral support as this amazing experience has created an indelible impression in Lora's heart. Dawn is truly a hard working professional, serious, responsible, meticulous, and friendly, but most importantly, she sincerely cares about her patients. The attention to all Lora's needs and personal interest in her well being is more than one can wish for. The most enjoyable part of Dawn's job is the education she provides to patients impact their daily lives. Thank you very much for everything in deed!

The other day we said goodbye to Laura Sharansky, our dear friend, a wonderful and dignified…read moreperson. Her life was neither simple nor easy. However, there were many moments of light, joy and success. One of them was the last month of her life, which she spent in your home -Royal Brantree Nursing and Rehabilitation Center.Besides the high level of professionalism, culture and emotional responsiveness of your team, with whom we have met more than once, you were able to create for Laura an atmosphere of a real home, family warmth and comfort, which fate did not often spoil her with. The invariably careful, tactful, attentive and cordial attitude undoubtedly brought peace and tranquility during her last days, and to a certain extent reconciled her with the inevitability of her departure. Our most sincere gratitude to the entire team, the management . And especially to the employees who were in direct contact with Laura Sharansky :Lena Zeliger, Dr. Maya Berdzenishvili, Vira Didukh-unit manager, Tatiana Bromley, RN, Halyna and Ivan Stotsky, CNAs, Tatiana Granovsky CNA, Albina and Ihor Dorkin, CNA's Emma, CNA, Nataliia and Taras Mazur, CNAs, Nastia, CNA, Tatiana Leskiv, CNA, Nikita, Irina , Oksana from Activities. Lora loved Nikita. Suzi Busquet, CNA. Our gratitude is earthly and, undoubtedly, Heavenly. Irene and Alex Yablonsky, Masha Vesset, Vera and BorisTsirelson.

I've been searching for real help for over 10 years, and I don't say this lightly when I say that…read moremeeting Carina O'Neill truly changed something in me. Over the years, I've seen countless doctors, specialists, and pain clinics. I've had just about every injection you can imagine. What stood out to me before I even met her was that multiple doctors, all from different buildings and institutions, independently told me the same thing, "If anyone can help you, it's her." That alone says everything. From the moment I met Dr. O'Neill at Spaulding in Braintree, I felt something I haven't felt in a very long time... I truly felt seen. She didn't rush me. She didn't talk over me. She didn't treat me like a chart, a case, or a number. She treated me like a human being who has been carrying pain for a very long time. Her empathy was immediate and genuine. She spoke to me gently, listened fully, and truly validated everything I've been experiencing for years. The injections themselves were unlike anything I've ever had, and that's saying a lot. (I've had hundred maybe even thousands of injections over the years) She was able to inject in places no other doctor has ever addressed, areas I didn't even realize could be treated because no one else had the experience or confidence to go there. I felt relief right away, and in the days following I've noticed slow, meaningful progress, the kind of progress that brings real hope. But more than the physical relief, what has stayed with me is knowing that she truly cares. I can tell that no matter what, she will do everything in her power to help me. That kind of care is rare. After a decade of feeling dismissed, minimized, or overlooked, she made me feel like a person again. I now completely understand why she's talked about the way she is, why doctors across New England know her name, and why she's the one they send their hardest cases to. One visit was enough to see it clearly. Carina O'Neill is extraordinary. Without question, Carina O'Neill has put Spaulding Rehabilitation in Braintree on the map. I am beyond grateful I found my way to her, and for the first time in years, I feel hopeful.

Full disclosure: this review is about Donna VanHelene, 0T (occupational therapist) at Spaulding…read morerehabilitation. Donna designs, crates and fits custom, silver ring splints. These help people with a CTD, connective tissue disorder, like my Hypermobile Ehlers Danlos Syndrome. They prevent my fingers from hyperextending and eventually dislocating. Donna VanHelene has the knowledge, skill and patience to design each custom finger brace with the TLC it needs. Then, during follow up visits, she will adjust and refit the custom hand braces as needed. THE DEAL: If you have a CTD, like me, Donna can help address, and hopefully reduce, pain in your hands and wrists!

South Cove Manor stands well above the many nursing homes and rehabilitation centers I have…read moreencountered. The facility is beautifully and thoughtfully decorated, meticulously clean, and maintains a quiet, calming environment. Patients are treated with genuine care, and it clearly shows in the staff's daily interactions. As a private duty nurse working with individuals who have dementia, I have seen many facilities and never have I found one I would feel comfortable recommending for my own family an. South Cove Manor is an exception. I would confidently choose this facility if such care were ever necessary. The majority of residents are Asian, though the facility is welcoming to all. Staff members speak a variety of Asian languages, which is a significant benefit for residents and families. While I have not personally tried the food, I have not heard any complaints. Residents appear well-adjusted, well-supported, and consistently cared for at a high level--something I cannot say about most places in this industry. A+

Very bad communication with the director Eric, he is not willing to assist me , very mean , rude …read more I am trying to submit application for my dad and I explain to him my dad's current situation, he said waiting list is long and he made it sound like I am trying to cut in line but I didn't not mention that . Super bad communication skills. Then he said he will discard my application which is rude. He is not willing to help me on the phone and try to hang up on me . Please don't send your family there !

Dirty, unprofessional, not caring, food isn't fit for an animal. Patients are neglected and ignored.read more

My 93 year old mom was recently a short-term patient at John Scott House where she had the best…read morerehabilitation experience. Everyone on her care team on Florence 2 was compassionate, professional and personable. Every staff member we encountered from the receptionists to the kitchen staff to the PT/OT dept. to the nurses and CNAs was attentive and caring. While the facility may not be a boujee one, it is clean and very well-run. Thank you to John Scott House for helping my mom to be able to come home in such great shape!

Having a car accident and needing PT, it has been a four month battle dealing with the COMPLETELY…read moreINCOMPETENT staff OF ENCOMPASS OUTPATIENT OF BRAINTREE who cannot even bother to pick up the phone. If they are this big of fail administratively, you don't want to go there for any type HEALTHCARE. Four months plus and now the rep tells me she asked for my claim information, which she did not. She placed me on another six week waitlist only for me to call back having to prove she NEVER ASKED FOR THIS INFOMATION - NOW REMOVED FROM A WAITLIST. Had I never called back, I would have never known. This establishment is the definition of INCOMPETENCE.

I can't say enough about the staff and the quality of care my mother received at Encompass in their…read moreBraintree facility after my mother spent the last 15 days. A few people to call out: Doctor Williams Nurse Supervisor - Oscar Overnight Tech - Patricia aka Pat OT - Joelle PT - Stephanie Case Management - Laura and Carol the Director Head of Food - Karla My mother was resistant going into Rehab after being in the hospital for over 10 days but now says it was the best place and so happy she went. From Doctor Williams to the Nurse Supervisor (Oscar) and the overnight Tech (Pat) who went over and above to make her feel so special and gave such great medical care it will last a lifetime of positive memories. The Therapists were amazing a group walk the first day and she was marching around and laughing with others with Joelle and Stephanie. Checking her vitals a few times to ensure she was in range while being on the bike. Stephanie showed the care and ensured we were familiar with different tools to use with her as she was being sent home. They both worked with the doctor to ensure that all of her medical needs were being looked at during any therapy that they gave. Laura our Case Manager was just amazing at keeping us informed and follow up since being home less than 24 hours. Her boss Carol who directs Case Management came by to check in a few times. Questioned all and given her a little feedback on the bathroom and the cold baked potato mentioned by my mother was obviously heard loud and clear. We then had the housekeeper in 2 x's to clean the room perfectly. Karla the head of dietary was just so sweet and brought my mother extra special treats like "hot apple pie and ice cream" one evening and her last day all of her wishes come true. Only feedback is a little update, and a bigger bathroom would be better for residents. Really can't speak more highly of the care of Encompass based on the staff that they have employed. Thank you!

Steve at CORE is very good at leading the client to the best therapy after injury. He helped me…read morestrengthen my knee after surgery and bring it back to even stronger than before. I highly recommend Core and Steve in the Weymouth location. Phil

I went to CORE for my shoulder. I'm so happy with the care that I received. I loved that it was a…read moresmall clinic and I felt that I got such individualized attention. Thanks to the staff at CORE, I have no problems with my shoulder anymore!

Friendly Knowledgeable…read more Great bedside manner Sean and great Great staff Highly recommend

I have been a patient of Sean's and he has been straightforward with me. Therapy takes time and…read morewhen I go there doesn't feel like a chore it actuality helps me feel better! I would recommend professional physical therapy to everyone I know.

I understand that you're not going to get a 5 star rating at places like these that accept Medicare…read moreand Medicaid.. but this place was honestly a blessing for my mother. She was at Brigham for over a month, and they moved her to a place in Brookline that was just not at all sufficient for someone that is sick. She stayed at a place in Brookline that was so bad, she had to go to the ER twice for the flu and pneumonia. After being admitted again to the hospital, my family was told this place in Quincy was the only option and our hearts sunk because we only saw these 1 star reviews. This place is a honestly great because the nurses and the aids work and communicate well. There were plenty of rooms so my mom got her own room. They were kind and watch these patients well. It's not perfect, but if you come and check up on your family member every few days this place can be fantastic. My mom was comfortable and was able to recover well. We kept the nurses informed of any changes we noticed and they were kind and receptive. My sisters have spoken directly to the director of nursing and they tell me she is incredibly kind and sweet. If you are reading this review thanks for taking the time to read this, and I wish the best for you and you're family members.

Our dad entered Quincy Health and Rehabilitation Center last July during the pandemic and as a…read morefamily that was unnerving. After a period time, our minds were put to ease. After speaking to the caring nurses, professional staff, including the excellent cook whom had made sure the food was soft and easy for dad's condition. Most of all we applaud Victor Ng, Program Coordinator. He stayed in touch with our mom continually reassuring her that her husband of 61 years was being cared for. Victor's communication skills, nurturing style, thoroughness, etc. were top notch. He quickly became our family contact and still to this day, our mom keeps in touch with him. He and the rest of the staff went above and beyond for the Sargent family.

Put it this way, horrible administration & Human Resources department. I asked for a handbook for 1…read moremonth when I started noticing things getting very sketchy...like a gut feeling something is not right...Human Resources kept saying they will provide me with a handbook, nothing! I finally had to call corporate after patiently waiting 1 month..Colonial HR was not happy about that & I still never received a handbook. I even left voicemails to Mr. Bane himself.. Not even a common courtesy phone call in return. The Rules were NEVER consistant, no communication, and the Activity department left residents consistantly ALONE during transporting in hallways even when nobody was ever around ever to watch them, very scary!!! Activities never started on time either. The Activities department made residents go to certain activities against what they really wanted to do..pre-made activity list..which FYI is against Medicare. No bedside manner & few staff members actually had compassion. The hallways smelled like urine and it really was a sad cold environment. I felt so bad for these poor residents and their familys. Justice has been served by this place being permanently closed. The new administrator just liked his title, period.

It took 4 days to get my mom a call button that worked and a light that worked above her bed. I…read moreworked in nursing homes and not only would this be unacceptable but illegal. She sat in a wheelchair covered in blood on her hands and pants starring at a wall when I visited. Just utterly disgusted!!! The bathroom is shared by 4 patients. I asked several times to dress her in real clothes and not a Johnny. They could care less about any sort of dignity she has left. Her hair was matted and could not get an aide in to clean her up, they were too busy so I did it myself. There are other things I won't post that are even more horrible. The place is dirty and smells like urine. I'm am surprised the state hasn't shut it down.

Overall, I had a great experience and they met most of my recovery needs. No, they do not offer all…read moreof the amenities mentioned on their website or brochure, but "They're working on it." They really were a great group of people and the patients were even more awesome. God bless, the Tech's and staff of the front lines. The road to recovery is no easy process. I stayed 18 days and all in all, though chaotic at times, this place has a special place in my heart. They are BRAND new, so be patient and trust the process, they truly are working on getting everything up and running. Do NOT go to RCI in Falmouth as your next steps. You will be sorely disappointed. God bless and best wishes on YOUR road to recovery!

Inexperienced management , type of care is questionable the staff is overly friendly to patientsread more