I read the reviews on yelp for this office, and chose to schedule my initial pediatric dental appointment for my child at a different office. However, the pediatric dentist at the other office was pregnant and could not offer certain services, we ended up receiving a referral for the Nellis and Charleston office anyway. We were able to schedule an initial appointment relatively quickly. Our appointment was early in the morning. The staff was courteous, helpful, and listened. They communicated clearly with both me and with my child. We waited less than 15 minutes in the waiting room after our appointment time. Based on our experience, I would definitely go back again. read more

don't go for braces here if you need them!!! They don't glue the brackets on properly, if it comes off the same hours or day, they make you wait up to months or hours before they even bother to fix the issue that they caused by not properly doing it right the first time. read more

I was on hold to confirm an appointment for 20min. Someone answered, took my info (name & bday), and told me to stay on the line while he confirms. I waited another 5min, then my call seemed to be transferred. Whoever it was transferred to declined to accept and my call was disconnected. I will be making my appointment elsewhere. Very inconvenient and unprofessional. read more

I have a serious concern about my brother's recent experience at a dental office. The dentist performed a filling without assessing the appropriate care, and it was later determined that he needed a root canal. We decided to decline further care and explore alternative options. Below is a photo showing the poor quality of work by the dentist. I am extremely concerned about the practices of a dentist named Amirhossein Rahimdel. It is distressing to think that such practices may continue to operate and accept new patients. read more

Absolute Dental - Nellis - General Dentistry Near Me - Las Vegas, Nevada

If you enjoy getting bad customer service this is your place I am still waiting for a refund from last February tried many many times and still no head way I either get the run round ,no one has the right answer and even hung up on me terrible terrible place if you can find another dentist DO IT read more

Avoid at all cost. DO NOT TAKE YOUR KIDS to Absolute Dental! This was the result of a dirty instrument and the inexperience dentist at Absolute Dental. This was my 8 year old sons lip after a general check up at Absolute Dental. When I took him back the next morning, The staff handled the situation in the most unprofessional way pointing at my son and snickering in the back, my baby was so embarrassed he put his head down and asked if his lip was going to stay like that forever. The practicing dentist refused to prescribed antibiotics to my son because as she stated she was only shadowing. I later learned she was not to be touching patients because this ment she was NOT LICENSE yet. Thankfully the ER prescribed him antibiotics and the infection cleared days later. When I took him back to the pediatrician for a follow up we could clearly see a fine slit on the lip, she confined it was done by a dirty dental instrument. Thank you for traumatizing my child for life. read more

Absolute Dental - Nellis - This was the result of a dirty instrument and the inexperience dentist at Absolute Dental. - General Dentistry Near Me - Las Vegas, Nevada

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Extremely disappointed in my experience as a whole with absolute dental. This location referred me to an oral surgeon at a different location and didn't bother to schedule me with a surgeon who was in network with my insurance. I've left work 3 separate times early to get a tooth extraction and nobody knows what they are doing and just refers me to a different location. How is this standard of care acceptable? All they care about is taking your money. read more

My previous experience in the office was extremely positive--I always had interaction with staff, and being informed about my overall treatment. My last visit was totally opposite from the prior visits, I completed the necessary documentation before my arrival in the parking lot and signed in the front desk at 1:50 pm. Right before 2:00pm patient were being called to the back for treatment. One individual, called to the back, then a second, then a third, then a fourth, after the fifth I did notice I was different and ask when would I be seen by the doctor. They explained it would take another thirty-five minutes but I verified the time of my appointment it was at 2:00 pm the individual from back desk states doctor is still seeing other patients, did I not deserve the courtesy to be given that information at 1:50 when I first checked in. My wait would have been one hour and ten minutes for a 2:00 pm appointment. Was offered to re-schedule another appointment and I declined need better customer service and not to be treated differently. Oh I do understand I'm different my time is not as important or valuable as theirs so I should have the ability to wait all day long. read more

The doctor is ok but this location needs to be shut down! Even my kids was disgusting by how everything looked! I waited a hour because they where talking and didn't put my chart up there to only see the doctor for 3 minutes and just to tell me that I still have to come back to do the surgery the energy is very low and off in this place idk if it's because of the neighborhood and I don't even know why my orthodontist told me to come here never again!!!! It's so triggering and nasty inside and I lot of waiting that was very uncomfortable and unnecessary wasted my time I called off 3 times this month trying to get teeth pulled it's a thousand appointment and referrals and approvals loops after loops read more

I would have given no stars or negative 5 stars if that were possible. A family member took our elderly mother, who was in severe pain on one side of her mouth, to this clinic because it was close to her home. The lobby was unkempt and un-airconditioned on this 90 degree day. The dentist said she had two infected teeth on different sides of her mouth that needed extraction. They sent her home with an appointment to return in two months for the extraction to be done by a "specialist" in the same clinic. There was no anitbiotic prescribed for this infection, nor was there any advice regarding pain control for the next two months. This 99 pound elderly patient could easily have become septic from this infection if she were left untreated for the two months until extraction. On advice of another family member our mother was taken to another, unrelated clinic for a second opinion and to see if more comprehensive care was advised. This dentist discovered infection on only one side of her mouth, the one side that where she originally reported the pain, and consequently the need for only one tooth to be extracted. This patient was sent home with an appointment in two days for the extraction of only one tooth, and a prescription for antibiotics as well as advice for anti-inflammatory and pain control. Either the provider she saw at Absolute Dental was extremely incompetent or unexperienced and was unable to see the potential harm from lack of comprehensive treatment, or this clinic is taking advantage of an elderly patient with dementia, for her Medicare benefits, which besides not being a good look is fraudulent and illegal. Needless to say we cancelled the future appointment with Absolute Dental, will never refer anyone to this clinic and felt the need to write several poor reviews. We do regret not having read the many poor reviews preceding this one before our mother was taken to this clinic. The original referral for this clinic came from the patients Medicare advantage plan which will be advised of the poor care as well. read more

Quite impressed with this office . My only complaint is that they have dental students in charge of puting temporary crowns and xrays, and some of them are not very good, no complaint about the hygenists and the doctors. Great service, fair prices read more

This place is absolutely the worst. If I could leave I would, but my daughter got her braces done here so we are stuck for another year. Appointments mean absolutely nothing. You still wait at least 35 minutes to an hour before getting seen. At that point what's the point of making an appointment. Today, they had scheduled us for a cleaning before her braces tightening. So I sign in. They haven't called me in 20 minutes so I go up to the desk and ask a question. Then she proceeds to tell me the hygentist is not here. Why wouldn't you just say that when i checked in. She then said im the only one here and im training her. If you knew the hygentist was not in why wouldn't you say so when I checked in. So they wasted 20 minutes. Good thing I had an ortho appointment so I didn't waste my time. Because if I drove up here for nothing, I wouldve been pissed. Also if you knew the hygentist called in sick, why wouldn't you just call people who had appointments and tell them not to come in. UPDATE So since there was no hygentist available the last time we came because she called in, we scheduled another appointment. We came today and were seen right away by the hygentist, but since my daughter has braces they must remove the wire first. Apparently there is no orthodontist available so now they are cleaning her teeth and leaving the wire out of the braces. We must go to another location to get the wire put back in the braces 3 days from now. Hopefully they are able to do it because we can't make an appointment and there is only walk in avaibility. So then i just proceeded to go to the other side of the office and got my daughters braces changed. This office has horrible communication skills and they are always running behind. I would definitely not recommend this establishment unless it was an absolute last resort. Once her braces are off, we will NEVER come back. read more

Asked for a copy of my x-rays at my last in-person visit, was told someone would email them to me, and I never got them. I then left several messages and emails to the team, requesting my x-rays, and have never heard back. read more

They promised my wife a credit for a crown that she did not receive and a root canal that did not work. Said that she would receive a credit in 4-6 weeks it has been 8 weeks and they have not issued a refund. We sent emails and phone messages but never received any response. read more

Absolute Dental on 169 N. Nellis also known as Southern Nevada General Dentistry Prada, PLLC. The clinic is run down and rather dirty (see pictures), even the kids Detroit is less than inviting. The floor looked as if it had not been mopped in weeks. The bathroom was filthy and the general exam areas were not clean. The kids toys in the lobby were so filthy they should be burned. The lobby itself was in disrepair even as sparsely furnished as it was. The staff was very friendly though someone screwed up my insurance information and they waited to tell me until we showed up. As it happened my insurance was closed that day and I had to pay out of pocket almost $200, due to their poor communication. They had called me the day prior and never mentioned an issue with my insurance. The cleaning for both of my children was by far the fastest and least comprehensive I've seen. It took 2-4min for each child. Im not a dentist or dental tech but it seems quick. Again I'll reiterate that the staff was very friendly which at least made the in-person customer service aspect pleasant. read more

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Today I went to Absolute Dental on Nellis. This is the one next to Petsmart. I've read a lot of complaints about other locations, but this one is awesome. Everyone in there is so nice and helpful. So glad I chose this location. read more

Appointment was at 11am, got here at 10:40am to fill out paperwork. 2 hours later still waiting. What's the point of an appointment if you aren't going to honor the appointment time. Unacceptable. read more

I am SO happy with the service provided by Cynthia Chavez! She is so caring, professional and kind! I can not be more grateful for service and work! She is the best! Thank you for what you do! read more

Hello guys and gals, statistics have shown that 9 out 10 angry customers always want to be heard yet just 1 out of 10 happy customers ever say anything. that said I want to be that 1 customer. these people rock. specially the front desk girl Kenia, that's one of the main reasons I go there. there's many dental places but there's only ONE Kenia. read more

Jason ramirez gave me the best x-rays ever. Made me very comfortable, fast and patient with work. Did not make my mouth feel uncomfortable at all. read more

Absolute Dental - Nellis - Great x-rays - General Dentistry Near Me - Las Vegas, Nevada

This place is disgusting. I wouldn't get work done here even if my teeth were falling outta my face and this was the only dentist left. This place is ghetto, and unprofessional. Roaches and live spiders in the lobby. The women in the front have sticks up their butts too with their attitude, can't even spell a name right with the files sitting in front of them. I will never come back to this disgusting establishment . I hope they get shut down. read more

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Servicio pésimo no saben lo que hacen tanto dr. como los de enfrente no saben a lo que van los pacientes deberían de tener más servicio al cliente y poner notas porque están más perdidas arreglando problemas personales que enfocarse a atender al cliente definitivamente no lo recomiendo horrible servicio read more

This has to be the worst experience I have ever had in a dental office on several reasons. 1. No AC on in the whole office. 2. Staff is short ,and snappy with customers. Every front desk person left on break when customers needed help. 3. You hear kids yelling, and screaming in a dental office where people are having operations. 4 I had to redo paperwork that I already had filed, from the same office. They make customers where mask while staff have theirs half way off their face. Also phones won't stop ringing and staff let them continue ringing. I don't want to give them a star but it won't let me post this review unless I give it a rating. read more

Absolute Dental - Nellis - Where's the staff?? - General Dentistry Near Me - Las Vegas, Nevada

This is the worst absolute dental location ever. They have a lack of communication with patients. No customer service. Even the dentist is very nonchalant like she does not care. The staff is horrible minus the Office manager Rena. But she's only as good as the rest of her staff. Normally most front desk workers are friendly but their front desk is rude, attitude & very unprofessional. read more

Ms Rincon is such a good worker there, she would always helped me out . Such a bummer that she got transferred.

Terrible. I use to go to absolute dental on blue diamond the manager was able to accommodate with my situation super nice but for some reason here they can't. I am a single mother who works two jobs and never has time to take my daughter she is 17. I used to be able to drop her off on blue diamond perfectly fine. at this location parents are not allowed in anyways, they are supposed to be in their car the whole appointment so I don't really see the difference between me being there in the car or my daughter who is 17 works a job and also helps me take care of my younger daughters can't take her self to her own braces dental appointment she just has to change them and tighten she already has got them on already I have signed papers I have already paid. So frustrating. read more

Gf got a bruise on her face, jaw where the doctor did the filling. We tried calling this place right away but they said we need an appointment. Seriously? To check on my gf's face for the bruise? This is not a legal matter? Be warned. read more

Absolute Dental - Nellis - Gf got a bruise after going to this place. Getting her fillings done. Now she got a big bruise and her face hurts Stay away from this place - General Dentistry Near Me - Las Vegas, Nevada

When we first moved here in 2014, I found this dental office. Everything was great back then from the receptionist up to the dentist. Year 2016 I scheduled an appointment for my son's regular dental cleaning. I did update our paperwork work (receptionist took a copy of my insurance Id)since we have a new insurance. The old male dentist told me that my sons teeth was totally messed up that is why he needs to deep clean it. During our conversation my baby suddenly cries and he told me that he cannot deal with me with a crying baby and left me hanging in the hallway...How rude!! Then a lady called me up to her desk and started her calculations on what I have to pay. Total for deep cleaning was $560. My copay was $205. After paying I went out and waited for my son. Not even 30mins my sons was already done. My son told me that the dentist just gave him a regular cleaning. I was so pissed off. Fast forward..After 6 months I received a call from their corporate/main office that I still have an outstanding balance amounting to $165. The guy told me that they offer payment plans and if I want to pay in cash or credit card. He even mentioned that it was not covered by my insurance. I called the corporate office and the dental office for 2 consecutive days to make sure they forward the bill to my new insurance. Next thing you'll know, they charged the wrong insurance that's why the bill was not processed. I was totally mad and even told the office manager that I did my part in updating my insurance info and still your trying to harass me that you will send it to collections. I told them to better fix it. I will never go back to this dental office again! read more

I went in yesterday to get a regular teeth cleaning and the receptionist told me I had a $19 co-pay. I told her I didn't want or need a deep cleaning, just a regular maintenance cleaning. She went and got the office manager Hugh to come over and he told me that I had to have the deep or peridontal cleaning. I insisted that I didn't need that, but they wouldn't let me see the hygienist unless I paid the co-pay. When I went back to get my cleaning, I asked Arturo, the hygienist if I needed the deep cleaning and he said no. So I asked him to get my money back before they did anything. Meanwhile the assistant with him said that I had to get the deep clean because I'd had one with them last time. I've only been to their office 3 times before this and not once did they ever clean my teeth. When I told them this, it's like they didn't believe me. I called my insurance company to have them tell this office that I did not have a co-pay for regular maintenance cleaning and that I can have up to 4 cleanings a year. Hugh twisted this around to insist that 3-4 cleanings a year meant that I needed the periodontal cleanings, not just your standard cleaning. I got very upset as they just wanted to charge me for something I neither wanted or needed, and he canceled my appointment right then and there. When I tried to speak to the dentist as I saw her there, they told me to leave after they refunded my money and threatened to call the cops on me. I talked to another patient and her mom out in the parking lot and was told that they have been overcharged and charged for services that they never received before and that after her daughter's treatments were finished that they would never go back. They are not registered with the BBB and have an F rating with them. I wish I had seen that before going there. My dentist that I saw was very nice and knowledgeable, but the front office people suck. I will never go to any of their offices again and do not recommend them to anyone. read more

Absolute garbage, i get a call to reschedule my app for me to take off PTO & WASTE GAS to find out the offics is completely closed. NO ONE ever gave a courtesy call. Their workers are incompetent and they need a better system. Theyre always confused when i call in and never know anything. Dont waste your time with these people. read more

Staff is really nice but was only suppose to have a molar removed and dentist took out the tooth next to the molar because she was distracted. Too afraid to go back there and was told I would get compensation but they might make another mistake read more

*ZERO* Absolute Shitte Dental. Never go here. So much bullshittery, where do I begin?! Boils down to, I'll gladly pay cash than deal with these fkwit dipshits who do not care about patients. Multiple times, they cannot even be bothered to return calls when THEY asked ME to call them, so I did call, got v/m, yet I get ignored, not once, not twice, multiple times. 6 weeks, six WEEKS I've been trying to give them the benefit of the doubt, wanting them to follow-through on anything but today was the last draw. I never like to play my cash-card, but the reality is my guy would have gladly paid any amount multiple times for them to fix PAIN (on multiple teeth) resolved AND would have gladly paid for cosmetic. I never told them this bcz it sounds crass and it's no one's business. But now, Absolute Shite Idiotic Dental dingbats lost a customer and thousands of dollars of repeat business . . . I don't think they even care. *I *Absolutely *Do *Not recommendation A.D. *nightmare customer service, horrible Weeks of broken teeth, exposed nerves, PAIN and they cannot even return calls. HORRIBLE! read more

It takes a lot for me to give any reviews especially a bad one.. I am very disappointed with the Absolute Dental at Nellis. I could almost bet they change managers. The ladies on the front desks are lacking of good customer service. My daughters have been coming to this location for 8+ years. What good is for appointment if they make you wait for a while. Then they give you this bull about we need 2 separate appointments for something they have done for years before on taking care of everything at the same time. I think they just want to bill the insurance for two different visits can't think of anything else... read more

This has to be one of the worst dental offices i've been to . I thought Absolute Dental was a good place who cared about their patients and trusted them but in reality after my orthodontic treatment i'm afraid that their patients well being is not in their interest . They left my teeth at an angle after removing my braces off of 3 years . But even worse didn't even tell me I had multiple cavities even after they ran an X Ray on me. Thank god i went elsewhere to take care of my cavities because Absolute Dental does not care about their patients. To be even worse every single time i went out of all these past 4 years they were always short staffed and seemed very little interested in their patients .Absolute Dental was not the place they claim to be on ad's and commercials . read more

Got recommended this location from a friend for their amazing service. Wanted to get a teeth whitening so I called to make an appointment. The receptionist Kenia who made the appointment for me was very helpful in answering all my concerns! I told her that I did not have insurance but she told me not to worry. She helped me easily sign up with their "smile saver program". It was a quick and simple process that I didn't know they offered. Will be coming back & of course recommending this location for their courteous staff & service. read more

I went weeks ago and I scheduled a wisdom tooth consult appointment at three and when I got to the appointment I waited 45 minutes to be called And they told me they were too busy to see me wtf my appointment was completely ignored (that was on the phone because you can't wait inside because of Covid) so when I go back inside they tell me 'oh your appointment was at two' like I had the appointment card that said my appointment was at three And they are messing with my job because I can't keep taking off work for this and when I asked for A work note because I took off work they said we can't give you one because we didn't see you. Why did your employee tell me three and then your other employee telling me something different what are you going to do about your mistake if anything at all? read more

Like other reviews, appointments are useless here. When going to our scheduled appointment, we were turned away because it was "full" and did not have enough space to accommodate us. However, we did make an appointment? In addition, customer service was terrible. We followed their instructions after having my aunt's dentures in and were criticized for following them? Do yourself a favor and choose a better dentist to better take care of yourself and your family. read more

I came to see Dr Ellsworth the perio specialist for removal of implant and it went great I did not feel any pain what so ever. I Also get treated from Dr landron she is my general dentist The whole staff it's very professional and pleasant I had a great experience read more

Don't come here unless you have no other option. Most the time they double, triple book and you're lucky to even be seen. They booked me for my crown placement and I hadn't even had any work done yet. Completely incompetent. Quoted me $900 for my root canal, came back and they said $4000. They had me NPO for absolutely no reason cuz the dentist I needed wasn't even there that day. Missed time off work in vain. Terrible. WORST OF LAS VEGAS. read more

Just don't go here. The place is in the middle of the ghetto so you know that the secretaries and the "billing department" are going to have an attitude problem just because they have to show up to work, you have obnoxious people in the lobby yelling on cellphones, you got kids running all over the place, it's just not worth the headache. The actual dentists and technicians are pretty nice people, you just have to get through receptionists and billing that act like they're county employees. read more