Sabrina recently opened her own little business and I'm so impressed with how efficient and…read moresmoothly things are going for her! I met her when I became a customer of hers when she was employed by a large chain Waxing business and since I was so pleased with my results every time I visited her, of course I followed her to her business. Her new place is so clean and nicely decorated. She is the best at making you feel comfortable in an otherwise awkward situation and takes time to ensure she gets every little hair. I've never had any adverse reactions to the process and the products she uses always leave my skin feeling so soft and smooth! I highly recommend her for your next waxing session - I know you won't be disappointed!

Body Sugaring is located in a shared business building with shared parking but does have 2 reserved…read morespots. For your first visit, you want to go straight past the bigger lot and down to the side of the building and that is where the reserved spots are and then it is up 4 steps to enter her space. Typically, you ring the bell and Julie will let you in. Julie is fun, chatty and efficient. I have been seeing her for over a year. I love sugaring so was very happy to find Julie and she has been great. I normally book my next appointment before I leave as that is the easiest.

Timely, thoughtful, and thorough. Julie is the best. The…read morelocation is clean and convenient too!

I've seen Priscilla for several years for my lashes and wouldn't trust anyone else with my eyes!…read moreShe is always professional and leaves me with beautiful lashes every time. I refer everyone I know to her. I've also used her for a special makeup application that blew my expectations away She is the best!

Ivy does a wonderful job running Faceplant Esthetics. Very calming environment and convenient…read morehours. I always leave feeling refreshed and relaxed. Besides facial treatments, services offered include eyelash tinting and extensions.

Lily was amazing! This was my first time waxing in a little over a year so I was nervous but she…read morewas thorough and efficient. We finished the Brazilian in like 15 minutes which is wild since i haven't been in so long! Waxing requires a little pain but it's worth it and it doesn't last long thankfully! We also did brows, upper lip, brow tint, & underarms all under 45 min! The music in the background helped easy your mind, the wax wasn't too hot and she is willing to chat or keep it quiet, your preference. I felt at ease and comfortable during the whole experience. They offer memberships to save you money if you like to come more frequently. I enjoyed my experience and would definitely recommend hello sugar and Lily! Thanks for helping me with all my beauty services before my wedding! I feel like a new woman!

It's very convenient when businesses have an online booking option. I created an account but there…read morewas an issue with my billing info (they require a card on file to make an appointment). I ended up calling to finalize. Their phone is linked to a national franchise system, so they asked what location it was for before they were able to finalize the booking. You get text and email reminders. I drove around at first because I couldn't see the sign nor the number on the address. Then I realized it was inside Phenix Salon Suites (read my review about it to learn more!). There is plenty of parking at the Highland Plaza shopping center. Once inside, signage was clear and it was easy to find it. My beauty specialist was already waiting for me. I got a lash lift. She was super friendly and attentive, asking detailed questions about my previous experiences. I felt like I was just chatting with a friend, which made time go by super fast. The room is simple, comfortable, and nicely decorated. They offer a variety of services including waxing, enzyme treatments, brows, and lashes. To get the most bang for your buck (20% discount), they offer memberships. Their waxing signature feature is to reduce pain by using different waxes and sugar. Highly recommend!

I purchased a Groupon for three 60-minute Swedish or Therapeutic massages back in October since my…read moreregular massage therapist was on maternity leave. I liked how easy it was to schedule the three appointments since they have an online booking system. All I had to do was create an account, select the service, date, time, and book. The massage availability is kind of limited but I managed to make it work since I didn't mind them being spaced out. The automated booking system sends you a text reminding you about your appointment the day before. When I went for the first massage in October, I got lost and had to walk around all Fontana Square trying to find the place. I was getting frustrated and called to clarify directions and the address. Turns out the sign outside says Utopia. It is a shared working space. Phyllynna has one room inside. Besides that, the massage went smoothly. Her space has dim lights and an area where you can put your belongings. The massage bed is warm and cozy. She has essential oils and meditating music so it is a pretty relaxing environment overall. She asked about any trouble spots or problem areas I'd like for her to focus on before the massage started. She is very friendly and gives an incredible deep tissue massage with great pressure. She didn't ask if the pressure was okay but I like it firm. For the second massage scheduled in November, she texted me three hours before appointment time to cancel because she was sick. I know life happens so I try to be understanding. I wasn't able to reschedule the appointment online because there was absolutely no availability. We tried texting back and forth but I decided to just keep the next appointment I already had and schedule the next in person. When the time came for my next scheduled appointment, she texted me 4 hours before and told me she had a family emergency so she had to reschedule again. She sent me one option to reschedule in December and I went ahead and agreed (again- understanding that life happens). I didn't get a text reminder for that one so I texted her to confirm and we were good to go. For the third massage in January, the automated booking system sent me a reminder. There was no issue with this one and it went smoothly (besides the fact that I was about 10 minutes late). I was able to give her a tip on my card since she still went the full hour. I would have really loved to give her more stars because it was a great massage but I think keeping scheduled appointments is very important and there could be better directions to improve customer service. If you're flexible and not super picky, this is a great choice! Phyllynna also offers a wide range of services. For massages, she offers Swedish, deep tissue, reflexology, hot stone, Thai and pregnancy massages. Furthermore, she also offers hairstyling, makeup, facials, eyelash and hair extensions, nails, sunless tanning, body wraps and waxing. Her prices are very reasonable and affordable.

I tried for over 2 months to schedule a facial. She would not return calls, was difficult to…read morecommunicate with and rescheduled twice. Her scheduling software sent me to the wrong address, caused me to drive 45 minutes out of my way and missed my facial. I informed her of the error and instead of trying to correct it, accused me of making a mistake somehow. When the mistake happened a second time, I wrongly thought she might want to know about it so it wouldn't happen to another client but she instead said I was "bullying" her for bringing it to her attention and canceled my facial altogether. I have never been so mistreated by someone in a industry that is supposed to help reduce stress and help with relaxation. I would never recommend her for utter lack of customer service skills.

I had never had a facial before, so Emily gave me my first one. Man, have I been missing out. I…read morefelt very much at peace when she was working on me and like a new person when she was finished. I had no idea my skin could look so good! Setting up my appointment was extremely easy; I received a reminder message, which is really helpful because I am a forgetful person. Emily is a joy to be around, a wonderful all-around person, and being around her always evokes positive vibes. Thank you!

Very professional and does very good work, my friends go to her and they always love the results !read more