I hired Above Roofing to repair a hole in my roof, clean my gutters, and install gutter guards. This was a huge mistake. Throughout the process they exhibited intense disrespect, unprofessionalism, and at times straight-up malice. A few highlights:
* After giving them a deposit to "get on the schedule" I heard absolutely nothing from them for multiple months. When they did finally schedule it (after repeated demands for information from me) they gave me roughly 3 days notice.
* The salesperson (Marco) made numerous hateful comments regarding my roommate and repeatedly refused to use his preferred pronouns - but only after he had our deposit.
* They neglected to clean my downspouts. Just straight up skipped that step, I assume because they knew I wouldn't realize until it rained.
* They skipped an entire gutter. When I complained to Marco he initially lied to me and claimed that my roommate had asked them to skip that gutter. He only reluctantly agreed to send them back after I demanded he explain why on Earth my roommate would ask him to skip a gutter that is overflowing with stuff.
* When they returned to clean that gutter, they dumped everything in it on my lawn to teach me a lesson, smothering the clover I had recently planted. When I complained to Marco he again lied to me and insisted (despite photographic evidence that I had texted him) that actually they did a professional job and the literal wheelbarrow full of crap on my lawn was just a few scraps that they accidentally missed.
If you're queer, Jewish, or a member of any group that Above Roofing views as sinful beware: they'll take your money but they'll make you regret it. read more