Jeremy replaced the torsion springs on my overhead garage door after one of them broke. He…read moreexplained how the springs I needed were bigger than the ones that had been on my door, and he demonstrated the before-and-after difference on our second identical door (which was more difficult to open and did not stay put when disconnected and open half-way). Jeremy gave me great advice and a good price, which included inspection and recalibration of our motorized opener and a 1-year warrantee on parts and labor. I'll call him again for the second door when its over-wound spring fails someday. Thanks again, Jeremy!

Came out same day as service request and got my door fixed in less than an hour. Highly recommended!read more

Today (Thursday 8-15-24) around 3pm they came to my home in Rocky River, Ohio. Window Universe went…read moreABOVE and BEYOND. They fixed both a door and a window. Window Universe will be my first choice for windows. It turns out that they did not install the window that was broke, but they fixed it anyway.

ll start off with this. No gimmicks. FOREVER WARRANTEE. (yea…read morereally) No "Time share" sales tactics. No telling me "My wife had to be there for the initial visit" (That is also a timeshare selling tactic) No Special "back to school pricing" gimmicks. No buy one get one free. No LYING and saying the competition makes inferior windows (Then when you see what Window universe does it is actually better than the other company) I got 18 quotes for work on my house 5 window quotes. so I am tired and cranky. I didnt call Window Universe intially. (my mistake) I had one company (Who I wont review) that was all the way up to getting a downpayment from me. They seemed good initially but I had to fire them when they didnt show up (it was a fourth offence) Too bad. Well I called Window Universe they came out fast. The quoting process was fast. The person (lance) who came out was very personable. Now I didnt realize this but their quote was 1500 less than the other guy I fired. Also Lance is a dialed in person. He called Provia on my door and he told me that the door I was getting was not compatible so we had to switch. The previous guy was going to give me that door with the side lights. (Was it going to even work??) yeah so there was that. The appointment took minutes. We also talked about basement glass block windows. Their prices. Right on the sheet AND they were really good about 1/2 what I expected to pay. So I am going to do that too before the winter. Anyhow when all was said and done Window Universe was less than the guy I almost used and Lance double checked he got the proper sized windows and sidelights. Great experience and I still have 3+ weeks before the windows show up. Ill come back and add some pictures after it is done. I know it is going to be great.

Coming to write this review and seeing ALL the reviews were 5-stars is not a shock…read more We hired Davis Door Company to replace our garage door about 6 months ago. The ENTIRE process was a delight from the individuals in the office that made the appointment to the technicians that installed the garage door. They were 10-star service individuals. They were extremely kind, personable, professional, and efficient. The best part of the review is that this is the beginning!!! Fast forward to today (6-months-ish from when the brand-new door was installed). We had the perfect storm over the weekend where one teenager is leaving and shuts the garage, unsuspecting his teenage brother is in the process of backing out of the garage. Well, our garage door looked 9-months pregnant after the impact. Luckily no cars or teenagers were harmed in the making of the perfect storm. My wife called over the weekend to see if we'd be able to get on the schedule early this week. They called her immediately on Monday morning- letting her know Wednesday was the first available appointment, before my wife could say OK or darn it, the woman on the other line said, No- I'm going to have someone out today between 12-4. We received a message that 12pm that the technician was 20-minutes away!! When he arrived, he was EXTREMELY friendly and said Oh we can get this fixed right up. He also informed me he remembered putting our door in 6-months ago. He knew he could get the door back into working condition but still gave me a few options of what they can do if we don't like the look or function after it's up and running. It could not have been an hour later I hear a knock on the door that he was finished. He showed me the door inside & out, put the door up/down, and even offered to reprogram the keypad if I needed it. I'm not sure if you've made it this far into the story/review or not- but I will forever be a customer and advocate of Davis Door Company. I'll recommend them to anyone I can in their service area. It is very hard to find a company so pleasant, affordable, and customer focused in this day & age- especially a service industry. THANK YOU TO EVERYONE AT DAVIS DOOR COMPANY!!! You have a customer for life!

We used Davis Door Co. to install new doors over 6 years ago. With temperature swings and everyday…read morewear, a spring had broken. They were out in the snow squall and a day after our call. The tech was outstanding in providing information on general maintenance and explaining the problem. He caught another minor issue and resolved it all to our satisfaction! The price was reasonable for the timing of the call, repair, and standard cycle life for a spring. We highly recommend Davis Door Co!

Akron Window was recommended by a vendor that I trust for window repairs. The home is a 1946…read morerental that I've owned for a number of years in Cuyahoga Falls. The job was priced fairly and the installation went smoothly with excellent communication. I am very pleased with the quality of the product as well as the installation. Highly recommend.

I got several quotes and then realized the windows I wanted were made by Polaris. Through the…read moremanufacturer I was put in touch with Akron Windows. Their pricing was the lowest. They kept me in the loop as to when the windows were received and did a wonderful job of installation. If you want to replace your windows, please contact them.

From start to finish, we had a great experience with Empire. The company communicated with us…read morethroughout the process. Ben, our salesman did not pressure us during the in-home presentation and even suggested that we might require tempered glass in many of our windows due to their height off the floor. We were replacing casement windows with a slider, and when Frank came by to measure, he made some suggestions to help maintain the design aesthetics required by our HOA . Ryan B. and his installer team was great, making sure that everything was covered and that there would be no damage to our property while they were working. Once finished, Ryan demonstrated operation and access for cleaning of the double hung windows (fairly obvious) as well as the slider which is removed for cleaning in a unique fashion. It's much quieter in the house now and we're confident that these windows will help reduce our future energy costs.

From start to finish it was a great experience! We had new windows put in - the rep that came out…read morewas knowledgeable & friendly and gave us a quote in a short time. The crew that came out to do the install was very professional, arrived and time and took extra care to make sure the thoroughly cleaned up when they were done. The windows look great and we are very pleased with the entire process!

Company didn't fulfill original agreement. Stay clear, they are not honest and don't stand behind…read moretheir work. Plus the installers they sent, while capable, didn't speak english.

apex Window repaired 3 windows in a timely fashion with minimal mess. I highly recommend.read more

THE absolute WORST customer service ever. Horrible is too nice to even say. We have all Pella…read morewindows and doors in our home. To say we are disappointed and frustrated would be an understatement. We have tried to work with Pella since August to get windows replaced and fixed. Our home was finished around 2008 and we have had Pella out multiple times to fix leaking windows over the years. We have paid out of pocket for this to be done. There was a large class action lawsuit with Pella windows which we should have acted upon but didn't because we thought we could get it taken care of. Sometime in August or early September, we had an amazing Pella salesman come to our home, Drew Constantine. I can not say ENOUGH GOOD things about him. He is a salesman and like most he gets commission on sales. HE WOULD NOT MAKE A PENNY from helping us......and YET, he has went out of his way, above and BEyond to try and help. He has tried to be our voice at the company and get help for us. Some of our windows would or should be covered by warranty, some not. REGARDLESS, we need our windows fixed. I have been absolutely embarrassed to have people in our home. We have had to put plexiglass over what is there, trying to keep cold, wind and rain out. We have had to use caulking to fill in holes where the wood has rotted away. Some of the windows will not even close. There are LITERALLY holes and gaps. We had one upstairs window LITERALLY fell off of the house. Glass shattered EVERYwhere. I can't imagine if our 4 year old twin grandsons would have been here and playing outside that day. We have wasted SO much money on heating and cooling bills. I would not recommend PELLA to absolutely ANYONE!!!!!!

I've had continual issues for a year now. They've repeatedly scheduled appointments and have no…read morecall-no showed. If you have to take time off of work in order you meet the technician, you probably want to go with a company like Renewal by Anderson.

I had an excellent experience with Zen Windows, from the initial quote to the installation process,…read moreeverything was highly professional and customer-centered. They did not waste my time with pointless/endless presentations like the other windows replacement companies. Jeff, the owner, and Tim, the installer, are both extremely knowledgeable, approachable, and friendly. I will definitely use them again.

Cleveland, Ohio. My VPN must be saying I'm from CA. This…read morecompany is straight forward honest with integrity. They told me the price with no hidden fees. They were very professional which has been a long time since I have seen men who do good business. The installer name Tim, was very polite and his assistant also was polite. They did not disrupt nor offend the neighbors by crossing any boundary lines and they worked fast. They did not make too much noise. Nothing out of the ordinary of what to be expected. They installed within the time frame they promised and payment was easy to process and straight forward. They look you in the eye which is a good sign of confidence in what they do and nothing to hide. I'm very pleased with the windows and they are excellent quality! This is truly a good company to do business with. I highly recommend! 5 star! A+

Speedy, speedy , speedy put the call in at 8am and before 1:00pm our door was fixed…read more The technician was Tyler A. Curious, polite, and thorough in service provided. Busted spring was reason for call He replaced both springs and end bearings on the 20 year old door. It s working like a champ. Great job Tyler!!! And great service all around by Precision Garage Door.

Michael Reitenbach called and arrived as promised. He saw the broken spring problem and replaced it…read morequickly and at a reasonable price. Thanks for the polite and prompt service!