I only rated this company with 1 star because I had to. To even consider them a company is a flat out joke!
When you are paying money to have someone perform a service, you expect for things to be done correctly. You also expect exceptional customer service. I received neither of those. The manager, Misty, is a nightmare to deal with. She would never answer the phone when I would call the office. She was also very lax about responding to emails. I would request to have certain people clean, and my request would hardly ever be honored.
The actual cleaners, all except for 2, were extremely rude and unprofessional. They even had a male employee who had terrible body odor. It was offensive. He would go from room to room, and the smell would stay in every single room. Kind of defeats the purpose of cleaning! They also left mold in my master bathroom shower because they did not properly scrub the shower walls or floor. They would not dust my home correctly. I would always find a lot of residual dust, and it seemed like my furniture was not being polished. The cleaners would also be cleaning while talking or texting on their cell phones, which in my opinion is extremely unprofessional. 2 of the cleaners were sisters, and they had an argument in my home while working. That was my final straw.
I do not recommend this company to anyone. Save your money, and get a nice little workout & clean your own home before you ever hire these people! read more