To be very clear, this is a review for the breakfast and breakfast time at Abokado on Baker Street, I tend to venture a bit further away from the office for lunch.
So, you have someone taking the order, a separate person making the coffee, a separate person making the bagels and porridge, and not one of them has any idea about what the 'order' is, they just make their one thing, shout out the name of what they just produced and hope the right customer steps forward to collect. They don't collect their order though, oh no, that would be too simple, the customer has to piece their own order together as the separate people shout out the names of what they just made.
And what if more than 1 person in the queue is expecting what gets shouted out, well, it goes to the first person to raise their hand. An absolute shambles.
Here are a number of things that have happened to me:
Order (and pay for) a bacon and butter bagel - get to the office and there is no bacon
Order a black coffee - constantly get asked if I want milk with it....please just listen
Order - the whole order just gets lost
Order - only half of it ever arrives
Unfortunately, the bagels are pretty good, the coffee is decent and this is in the same building as my office and therefore very convenient....the organisation and service at breakfast is appalling, and I mean appalling. read more