1. Able Insurance Agency

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Richmond, VA

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Able Insurance Agency

5.0 (1 review)
Closed • Closed

Services - Able Insurance Agency

Homeowner or property

Car and truck insurance

Life insurance

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10 years ago

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Mass Mutual Life Insurance

Mass Mutual Life Insurance

(2 reviews)

Great agents and good investment plans. Mass Mutual has a different company structure than other…read morebig financial companies which can help to guarantee better rates and financial security. Not for everyone but worth it to check out.

I just had the VERY worst customer service experience EVER! I called mass mutual at (313)960-7881…read morebecause I have received 11, yes, eleven phone calls from that number in the last 24 hours! When I called I was told that "they" were trying to contact "Mr. Name" for a life insurance quote. I explained that I was not "Mr. Name", called anyone 11 times within 24 hours was ridiculous and that I wanted my number removed from their call list. The person then explained that I SHOULD HAVE ANSWERED THE PHONE TO TELL THEM THAT I WAS NOT "Mr. Name". I explained that it is ridiculous for a company to call anyone 11 times in one day and that I work ALLLLLLL day! I do not have time to answer random unsolicited calls! She became rude and told me that "all I had to do was answer the phone"! And she hung up! No apology! No confirmation that my name was removed! Nothing! She hung up! I certainly hope that it is not the policy of Mass Mutual to harass and disrespect potential clients. I called back and spoke with someone who promised to remove my name! I will share this story with everyone that I know and report my experience to the state of Michigan and FCC. It is illegal to harass and phish for potential clients! Shame on you Mass Mutual for allowing this type of behavior!

Able Insurance Agency - homeinsurance - Updated October 2026

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