Ryan is amazing. He's on time and easy to contact. I've used him for all my appliance needs for a…read morefew years now and he is my first call whenever I have an appliance break.

Ryan was great and replaced a control board in my oven which was out of warranty. He took the…read moretime to explain what needed replacing and why. Unfortunately I still had problems so called Ryan back, puzzled. When Ryan came back he had already researched the issue. It was the part itself, and an ongoing class action suit from the manufacturer. He shared the information and I was able to pursue a return. He also took the time to confirm that everything he had done was correct and that the oven was working as well as it could be. I appreciate his honesty and willingness to go above and beyond. I hope I don't need more appliance repairs soon, but if I do, I will be calling Ryan.

Easy scheduling, fair prices, nice tech. He leveled out stove, it is a gas stove and we couldn't…read moredo it ourselves.

I was so pleased with their reliability and competence. Theyreally understood how to figure out e…read morewhat was wrong with my washing machine. Thank you.

Excellent service provided! Thank you! -- professional, polite, and on time. Will use again.read more

It was a bit pricey, but the problem was resolved quickly and professionally. I'm happy to have the…read moreoven working again.

I called Mass Appliance Masters last Monday 02/09/26 about my washing machine at 2:30pm and they…read morecame to my house that day around 4:30. Diagnosed the issue ordered the part and they are back today 02/16/26 repairing my machine. Very responsive and reliable. This was after I was assigned a scam artist company by Electrolux. Buyer beware if you ever get assigned to APS Electronics.

Mass Appliance Masters provided fast, reliable, and professional appliance repair service. The…read moretechnician was knowledgeable, explained the issue clearly, and completed the repair efficiently. Great communication, fair pricing, and excellent customer service. Highly recommended!

Very responsive and excellent communication. Service person…read morewas very helpful. Cost was competitive.

Called Pegas to look at a leaking dishwasher. The tech, Adam, was very professional, gave clear…read moreexplanations, and they have very reasonable prices.

I cannot recommend this company in good faith. We called…read morethem to repair our refrigerator. The technician who was a nice man simply refilled it with refrigerant (Freon) without adding UV dye or performing a proper diagnostic to identify the source of the leak. The refrigerator worked for only 10 days before it stopped cooling again. When we called back and asked if they could refill it again with dye to actually diagnose the problem, we were told it "wouldn't be worth it because of the age of the fridge." We also asked whether they would consider a partial refund since the repair lasted less than two weeks, but management outright refused. I understand that not every repair is guaranteed to succeed, but I do expect an honest effort to diagnose the problem before charging for what turned out to be a very temporary fix after being told that it will last for 1 year. Unfortunately, we paid for a service that did not resolve the issue, and the company's unwillingness to stand behind its work or offer a fair resolution was very disappointing. Based on our experience, I cannot recommend this company !!!

From the owner: Fasteny Appliance Repair LLC provides fast, reliable, and honest appliance repair services…read morethroughout Boston and surrounding areas. We specialize in diagnosing and fixing refrigerators, washers, dryers, dishwashers, ovens, and all major home appliances with same-day availability. Our customers choose us because we offer transparent pricing with no hidden fees, professional workmanship, and high-quality replacement parts that ensure long-lasting results. We take pride in clean, safe, and efficient service—your home is treated with the same care as our own. Customer satisfaction is our top priority. When you need an experienced, trustworthy technician who gets the job done right the first time, Fasteny Appliance Repair LLC is the team you can rely on.

dude showed up and was helpful, spent a few extra minutes talking about the situation so I could…read morelearn something.

Adam is professional, knowledgeable and on time. It's easy to set up an appt online even for Sunday…read moremorning. Absolutely worth calling for repair of Wulf oven/stove and Subzero refrigerator.

My LG washer didn't drain anymore. Living in Newton, I called Home Pro Appliance on a Sunday, and…read morethe repair person came within an hour and a half exactly when expected. He quickly assessed that the drain pump was not functioning correctly. He gave me a honest quote, and he asked if I wanted to make the repair. After discussing with my wife, we agreed to get the washer repaired. He had the part with him and got to work to replace the part. In addition to making the repair well, he spent time to check that the washer worked after replacing the part and that it did not leak before closing the washer up. He then moved back the washer in place even though I am the one who moved the washer in the first place. He gave me a 1-year warranty on the repair as he used a genuine LG part. He was professional and courteous. I would definitely call Home Pro Appliance again for any appliance problem.

Did a great job fixing my LG oven, came same day, even had the part with him that needed to be…read morereplaced. Worked quickly, was professional and courteous of my space. Oven has been working like a charm since!

Great service! I was having an issue with my fridge that I couldn't figure out on my own. The…read moredefrost cycle wasn't functioning properly and water was pouring out the bottom of the freezer. I called them, they said they could come out the next day, they had a cancellation, came out same day, took a look, said they could fix it for $150, and got the job done in about an hour. I felt the price was fair, they corrected my issue, and were really nice.

Fernando was outstanding. He didnt even fix anything! He provided valuable tips and even came out…read moreto the house but ultimately did not need to fix anything himself. He helped me fix my non working garbage disposal over the phone. And he helped refer me to the right company to work on my kitchen vent dampers I still paid him for his time I highly recommend him for his honesty and professionalism

This was the second time I hired Trusthub and once again they exceeded my every expectation. This…read moretime I needed a louver folding door repaired because the door is part of a pair that have an unusual length and width. There are no available replacements in that size and I did not want to pay good money for a mismatched, off-center pair that Home Depot was attempting to foist on me. Myklos saved the day amd with much care and ingenuity put the slats back in place and replaced a missing slat with a clever fix. Honestly, it looks like it was never broken.

Great work! They communicated clearly throughout the project. Worked hard all day to replace my…read morebasement windows and exterior door. Very happy with the results. Looking forward to working with Trusthub again in the future!