I do not recommend Dr. Ky Le or this office based on my experience…read more
I initially came in for significant shoulder and spine pain. X-rays were ordered, but the results were never properly explained or reviewed with me in a meaningful way. Instead, I was quickly recommended a steroid injection in my shoulder and was told it would resolve the issue. I was even told he would give the same injection to his own wife if she were in my condition, which strongly influenced my decision to proceed.
I moved forward based on that confidence.
At one point, a lower lumbar steroid injection was also suggested, but I declined that treatment.
I also specifically asked if I could continue going to the gym and was told "no problem." Based on that guidance, I signed up for a one-year gym membership and paid for a personal trainer. Within a few months, my pain returned and worsened.
I scheduled a follow-up appointment on 10/22/2025 but waited approximately 55 minutes with no communication or update. I ultimately left without being seen. Despite this, my insurance (HMAA) was still billed for the visit, which I am now disputing.
The office environment also raised concerns. The practice is located in a retail-style complex rather than a traditional medical setting, and the front desk area felt disorganized and overcrowded, with multiple staff members/helpers gathered around the main desk without a clearly structured office setup. I also had concerns about patient privacy during check-in.
During my visit, at one point, the doctor took out his phone and showed me information about another patient he had assisted, which felt completely unrelated to my care.
The only positive part of my experience was one medical assistant (a young male staff member), who was professional, respectful, and efficient.
After seeking a second opinion, I was advised to immediately stop going to the gym. That physician identified a significant calcium deposit in my shoulder (about the size of an almond) and ordered further imaging, including an MRI, I had a lavage treatment to remove the almond-sized calcification. I was also informed I have lumbar stenosis (L1 and L2), which had not been clearly explained to me previously, and I was referred to physical therapy.
Looking back, I regret not trusting my instincts about Dr. Ky Le and his office from the start.
I also feel that the Hippocratic Oath to do no harm was not reflected in my care. My condition worsened and I ultimately required further treatment after his care.
Based on my experience, I would not recommend Dr. Ky Le or this practice.
