I have had 2 storage units and after the first month , I asked the boy how come it was climate…read morecontrolled after it was advertised as and he said he would check in on it. Well its climate controlled but now its infested will mice with their piss and poop everywhere with terrible odor throughout the building. This place needs exterminating and fast but catching that so called manager boy in the office is a one in a million. When I call him he says he isn't there, he is at lunch or running errands. His lunches run about 2 hours so If my expensives furniture is ruined, they will hear about it!

No one answers the phone They rented me a storage unit that…read morealready had a lock on it

My husband and I used this storage company for 3 years with really no problems until we tried to…read moremove out. I set my payments on auto draft. The only quirky thing we asked for and in which they worked with us on is changing the ownership of the unit over to a friend of ours because of a new job of my husband's and relocation contract. Now fast forward to the time that we actually had to move out. I told the Owner a week in advance knowing we would have to pay the full month even though we were moving out in the first half of that billing month. While moving my husband's things to our new house, we came across a DEAD OPOSSUM. Legit, we took photos to show the owner. I reported it to the owner saying that it had obviously been there a long time because of the condition of the dead rodent however I can't prove the length of time without hiring a professional so can she just refund us $100 for the one month that we were only there 1/2 of the month.... This is when things got ugly and where I will never recommend this couple or their businesses. They own 2 local businesses across the street from one another. I have never been treated like they treated my husband and I. She had the audacity to accuse me of planting the dead opossum in our unit. I was 5 months pregnant..... It was an inside air conditioned unit. I have no clue how it got there but it did. After months of trying to work with them and do all that they asked, they wouldn't call us back. She didn't email me back for 3 weeks and when I called she said she was too busy to respond....too busy to respond for 3 weeks.... I would be fired at my job with that performance. She was then surprised when we did call to follow up saying she thought this was resolved (which is obviously crazy since there was no communication from her). She accused us of planting the dead rodent and accused us of trying to get out of the contract. All of a sudden subleasing was a problem, when it was explained thoroughly at the beginning before we did it so she would understand, and she could tell us if we were breaking any rules. These people are so crazy and rude that we nicknamed her the opossum lady. DO NOT USE this storage company. We're talking a refund of $100 for a 1/2 month of occupancy after we had paid them for 3 years $100/month never being late or causing any issues.

From the owner: You can count on All Things Storage in Lebanon, TN to deliver short term and long term mini self…read morestorage solutions for your home or business. Our brand new state of the art mini storage facility offers a prime location off West Main St and Interstate 40 in the heart of Wilson County. Whether you need space for your college books and paperwork, to protect your valuables while you renovate your home or need file storage space you'll find a fit in one of our convenient air conditioned or conventional units. In addition to our climate controlled, standard storage units and outdoor vehicle storage spaces we also have the ability to park large RV's and boats indoors. Lebanon TN Storage Solutions All Things Storage is the hub for all your Lebanon mini storage solutions. We pride ourselves in our exceptional customer service. We offer valuable features at our storage site to help improve your experience including surveillance cameras around the property, 24/7 gate access, storage supplies and climate controlled storage units to protect sensitive items. Our storage is ideal for record & file storage and much more. Commercial & residential storage solutions available. Affordable Storage Prices Lebanon TN At All Things Storage, our mission is to provide great affordable storage prices. We offer accessible and secure storage space for our customers to store their assets. Our warm and friendly managers will take care of you from move-in to move-out...

This has to be the absolute best storage facility I have ever used. I have been with them for years…read more& think the world of their staff. Specifically Heather, always have a smile on her face & ready to help you tackle any of your storage or rental truck needs. She absolutely goes above & beyond, as does the rest of the staff. I highly recommend this facility based on their staff, reasonable pricing, and security measures. Awesome service!

I've been storing at Lock Box for a few years now and I'm so pleased with the customer service I…read morereceive here with questions or concerns, and Heather is just a gem! They pay so much attention to the grounds and cleanliness of their buildings. I also truly appreciate the safety their facility provides for my items and for me when I have to go pick up at later hours.

We needed a 10x20 storage unit for our daughter's things as she transitions from Tennessee to…read moreCalifornia then back to Tennessee in a couple months. She remembered seeing Leeville Pike Storage on her way to Vanderbilt Women's Center so we gave them a call. We had a great experience with Queen! She answered all our questions and clearly walked us through the steps to complete the rental process over the phone. The agreement was sent via email then signed electronically. She then went over how to access the storage unit, followed by text instructions. The location is easy to find. No issues with the gate code. Buildings are marked and instruction signs in appropriate places. The green plastic tag was broken but the brand-new lock was still inside. Clean unit and property, monitored by security cameras throughout. Rent is comparable to other storage places but they had a promo that saved us on the first month.

Used this place two different times to store stuff. Easy access. No problems whatsoever. They…read moreauto withdraw the cost each month. And it's easy to cancel when you don't need it anymore.

Hands down the best storage place I have ever used! It is clean, safe, and conveniently located on…read morethe Northern edge of town. It is locally owned, which I prefer over a corporate chain. The husband + wife owners are very friendly and accommodating as well. It has 24/7 gate access and is fully enclosed to keep out those who don't belong, but if someone does get in, then the security cameras will catch their actions. The price is competitively comparable to anywhere else, especially since it is so brand new. I give this business my highest rating and recommendation!

We rented what we were told was a brand new unit. It did look new and clean. 1day after putting our…read morethings in the unit I opened the door and saw roaches in my stuff. I literally paid $150 for 1 day. I told the owner and she just said they had sprayed and would spray again. We moved out my things but had to empty every box, every drawer to make sure the bugs weren't coming with me. There were roaches in my stuff after1 day. The owner didn't refund any of my $150.

Do not ever store anything at this storage building . This storage building is infested with mice …read more I lost everything because of this storage unit . I repeat , do not store anything here , and if you have a storage unit at Just Box It in Lebanon , TN 37087 . I highly recommend checking on your items asap because I'm sure its happening to everyones stuff . The staff are very nonchalant to the situation about the mice and they are continuing to rent out storage units knowing they have mice/rodent issue . This issue is at large .

These folks are great. Mindy is so friendly and helpful. Happy to use their facility.read more

I've had all my belonging in aaa storage in Lebanon tn for 4 years and never missed a payment every…read moretime I asked the manager office attendant is everything ok because I don't live near by ,he would say on yes all is good your unit is fine . Every month I call in he takes my card info and says your all set. Last week I get another man who answers ,I say I'd like to make my payment I give home my name and unit number he proceeds to tell me I haven't had me anything there since 2015 and no I didn't pay .well you know what time it is now !!!! He never offered help he was rude and uncaring said he would call me back that day not a word since !

My grandma died a few years ago and she requested me to store one of her fingers at this specific…read moreplace and to make it a tradition by passing it down to my children and so on. I brought it here and everyone was very kind and said they would store it for me free of charge. Just yesterday I went to go pick it up but no one knew where it had gone. I brought in the police and they recovered a video of the very kind man who stored it for me years ago get up and throw it away. I now don't have to deal with the finger thanks to them! 10/10 would recommend especially for items you don't want to be a part of your life.

Very uncaring and unprofessional. I rented a storage unit from them, and they made a mistake on…read morepaper, and got rid of everything I own! They do not have unit surveillance. And tried to convince me my whole unit had been stolen, and upon inspection of my unit, I had found it was clearly swept and cleaned. I even found some of my items at the dump. I asked them why didn't they call and verify the info they had was correct before getting rid of my items? She retorted with "I don't make calls. Of I did that I'd never get anything done." My things we're not even there for the full month I had paid for. I told her I knew she was lying about the unit being robbed as I had found pillows of mine at the dump, she replied with "that's just how we do things around here." I'm so sorry I trusted these people with things I have carried around my whole life! Furniture my deceased father had made! Just flung to the dump or the living rooms of these sick people. Please do not rent from these people. Take it from me, they've taken all I ever had....with no remorse. The only reason they get one star is cause I had to!

Do not rent from this place, they stole my brothers entire life, didn't even give him the option to…read morepay. Worst part is his unit was broke into twice and they only keep video for 7 days so the detectives missed the window by one day. and they couldn't even work with him because they are thieves. it's all remote. If you want your stuff to be taken care of take it somewhere else. And the kicker red dot you illegally have military paperwork that doesn't belong to you! not worth a penny