I spent £13,520.40 with Abertay Interiors on a bathroom I hoped would last.
From the start, there were issues: poor installation, missing fixings, and a towel rail placed directly over the bath. They eventually fixed that, but later the black fixtures began to peel. I was made to feel it was my fault before they reluctantly replaced them.
Just over two years later, a leak ruined the bath panel. Their own plumber, who attended three times to diagnose the issue, eventually found that the seals around the bath had lifted. This isn't normal for a bathroom of that age, especially used by one person and without visible damage/degradation.
After two weeks of silence, the company again blamed me and claimed the failure was "expected." Only after I threatened legal action did they agree to replace the panel, but even then, they refused to communicate and delayed installation for over three months.
Deeply disappointing experience, I wouldn't recommend them. read more