This business is now called United Towing & Auto Repair…read more United Towing & Auto Repair put a BAD AFTERMARKET FUEL PUMP in my 2017 Mazda CX5. When I towed my car to United on 5/26/26, United (John) told me a Genuine Mazda Fuel Pump WAS NOT AVAILABLE and I had to get an Aftermarket part. I paid $1109.67 for this Aftermarket part which failed in less than 30 days and I only drive my car 1-2 times per week. On 6/23/26, my car was dangerously stalling out on 278 & Burnt Church Rd and making a loud sound (not drivable). I thought I was going to get killed. Beachside Auto was right there, so I pulled in. Beachside diagnosed the issue right away as the faulty aftermarket fuel pump. They said this is a very sensitive part and genuine parts should be used on Mazda's for compatibility reasons. I guess United didn't know this? Beachside ordered a Genuine Mazda Fuel Pump (which arrived in 1 day), replacing the aftermarket part, and my car's been running great ever since. On 6/29/26, I brought the aftermarket fuel pump back to United to see about getting a refund since I was charged $1109.67 for this bad part. (Note that Beachside's Genuine Mazda part cost was only $880 for the REAL thing). I was willing to negotiate with United on the Labor ($405) since they'd already done the work. United said they'd file a warranty claim and that it'd be after July 4th to get back to me. I asked John how Beachside could get the Genuine Mazda part in a day when he told me they were not available. John tried to defend himself by saying he meant that the Genuine Mazda parts were not available on THAT specific day (i.e., 5/26/26). I can't read John's mind, nor know what he meant to say- I can only act on what he DID say to me that day - that the Genuine Mazda part was NOT available, only aftermarket parts were available. Even if local Mazda stock was all out that specific day, the part could have been shipped from another location outside their local delivery area. (The part is small - about the size of a very small cantaloupe). I returned to United a few days later to follow up on the warranty claim but they needed more time. I requested the $1109.67 part price refunded but John said that was "unlikely". John also called me 7/8/26 to ask me (again) WHY I didn't bring my car back to them for repair; I gave him the same response - that I couldn't trust them. They told me I had to use an Aftermarket part (no Mazda parts available) when Beachside somehow could get a Genuine Mazda part in just 1 day. United's "warranty repair" would have put another BAD AFTERMARKET PART back in my car. Additionally, another statement caused me to question their integrity/accuracy. When I asked about leaving my car outside overnight, John said not to worry because they have a "secure lot" since it's a tow yard. When I arrived on 5/26, no security existed -NO fencing whatsoever, no Rottweiler, n-o-t-h-i-n-g - anyone can walk right into their property. When I questioned that ("secure lot"), it became, "well, we've never had a problem before". On 7/15, I went back to United for their final decison. John told me I will get NOTHING ($0.00) back because I should have TOWED my car back to their garage for their warranty service. United honors the Manufacturer's warranty, in this case = O'Reilly's (where they bought part from). The Manufacturer's warranty states they'll replace the part or refund at their discretion - and only to the entity that purchased it (i.e., United). United's Invoice also states warranty repairs have to be made at their garage. However, if United is only honoring the Manufacturer's warranty, then they would've put another BAD AFTERMARKET FUEL PUMP back into my car since that's all O'Reilly has. Having another bad part put in my car, and endangering my life again on the highway, was NOT an option. United will be made whole by O'Reilly for the part cost, PLUS, get to keep my entire $1614.54 that I paid, including labor markup. This is 100% GREED and an absolute lack of fairness and ethics.

My grandson was involved in a collision at the corner of Schinger and 170. The person who pulled…read moreout in front of him left the scene The guys from National Towing came right out to see if he was OK. They removed debris from the roadway and pulled a truck behind his disabled vehicle with the lights flashing to protect him. They were not even in the rotation of tow trucks that day, but came right out to make sure he was OK. Kudos to all those guys. I went by to personally thank them and they couldn't have been nicer or more helpful Thank you, National Towing and Auto

They fixed my power window and did a great job. I will use them the next time my car needs an oil…read morechange too. They feature some of the best rates in town. I recommend them!

I told the lady working there to order me a part and let me know when it came in and she never…read morecalled. She didn't act like she wanted my business from the get go.

Moved to the area a week ago. I had car trouble today on the way from work. I called and they got…read moremy car in within 30 minutes. The staff was the friendliest I have experienced in my life. Very knowledgeable about vehicles of all makes and models. I will be getting my maintenance done here from now on. What an experience. They charge a fair price and perform the work that is needed or requested. There wasn't the hard sell moment about air filters or windshield wipers. I would just like to say thank you for making my day easier and it is something I won't forget.

I was on the road hauling horses north and the alternator on my truck went out. Billy and his team…read moregot my truck sorted, and had me back on the road in no time at all. These are people who are honest and care about the work they do, I would highly recommend.

A recent complete brake job was done improperly. As a result my car sustained close to $4,000.00…read moredamage to wheel, axel and caliper. Not to mention they did not tell me the car was unsafe to drive when I initially brought it back. They would not take responsibility or fix the damage with no cost to me. I had to get it towed to another shop where the damage was diagnosed. Multiple attempts to get the owner of the shop to contact me went unanswered. Unable to find out who actually is the owner of the shop now? Office staff / management very defensive and unhelpful. I am having a TERRIBLE experience here and now have NO vehicle to drive.

Had a small job-break light out. Turns out I had the wrong bulb. They used their bulb and had it…read morechanged in 5 minutes. Great service great price. Definitely would go back.

Brought my car in for front end noise and they told be at the end of the day it would cost $1695…read morefor front struts and sway bar links. I refused the strut work and approved the sway bar work for around $420. They told me noise was still there even though I had sway bars replaced. A few days later my wife almost gets into a accident. Her ball joint and control arm ripped off the car and pulled out the Drive axle and transmission seal. Had to pay another shop $175 for towing and have to the items above replaced for another $1260. I asked Eltons shop to reimburse me at least for the tow and diagnosis work. They refused. Anyway, Terrible mechanic shop and very poor service. Front struts? I should have known better. HAHA

Took my van in to have them diagnose my power steering problem. Charged $400 to fix it. It did…read morenothing to fix the problem. The fluid leaked out immediately ut for another $770 they can fix it again.

Good folks Knowledgeable and easy to talk with…read moreProfessional They do a really good and honest job so they stay pretty busy so getting an appointment the same day you call might not happen. Highly recommend.

Incredibly trust worthy and helpful. Will definitely be going back to them next time I need a…read moremechanic.

Morris Garage and Towing was amazing!! They diagnosed my Car, and they listened to what I said…read moreabout the noise it was making. Turned out it was the ball barrings and my brakes were basically on a wing and a prayer. They fixed both issues for a reasonable price and they even gave me a ride home and picked me up 5 hours later when my car was ready. I would highly recommend them, they are honest and trustworthy people who do exactly what they say they are going to do. No hidden costs or fees..

We took my son's car to Morris garage after getting getting a laundry list from the Mazda dealer…read more They checked it out and only did necessary repairs half the cost. My daughter had $6k in repairs recommend by the dealer, she spoke with them and they determined the problems may be a problem at some point in the future but nothing to worry about now. Saved $6k good info to know it may be a problem but glad we spoke with them.

I am extremely thankful for my experience at AL Bodyshop. I came in expecting nothing more than an…read moreestimate, but Ed Graul went above and beyond in a way you rarely see anymore. He came out, looked at my vehicle, and fixed the issue on the spot without asking for anything in return. What truly amazed me was that another shop had tried to charge me to fix the same issue while pretending something major was wrong. Ed's honesty, professionalism, and genuine respect stood in complete contrast to that experience. His integrity and good heart truly deserve recognition. Even though this was my first time ever visiting his business, Ed has absolutely earned a lifetime customer. From now on, my friends and family will always be coming to AL Bodyshop for any vehicle issues. Highly recommended.

Excellent job, professional and quick and, very reasonable price ... friendly staff ... highly…read morerecommended!