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ABC Transportation

5.0 (1 review)
Open • Open 24 hours

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8 years ago

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Culdesac Chauffeur Service - Proudly making accommodations for clients in Washington, D.C. and worldwide.

Culdesac Chauffeur Service

(88 reviews)

I recently booked with Culdesac Chauffeur and was so pleased with my experience…read more I had not seen my sister since pre-pandemic. Once everyone in my family was fully vaccinated, we began to plan the long awaited reunion. Since I wasn't entirely sure of her schedule, I wasn't able to book until the day before we needed the driver so I was very happy that Culdesac was able to accommodate. From my initial phone inquiry until our drop off, every interaction with the business was professional. During my first phone call, I was able to book a driver for 5 hours to take us to a winery in Virginia. The winery is located over an hour away, so it was nice to be able to relax and not worry about driving. Everything was pretty seamless. Our driver (Rachid) was so professional and even arrived a few minutes early. He was a safe driver, kind and accommodating despite the non-stop storytelling and giggling between me, my sister and a childhood friend throughout the entire ride. Their pricing was upfront and pretty in line with quotes that I received from other businesses as well (and pricing was pretty transparent which I appreciate!) Thank you Culdesac for helping us make a very special weekend, safe and stress free.

A group of us was visiting Washington, DC for a hockey road trip…read more Two months prior to my trip, I emailed Culdesac, along with 2 other competitors for a price quote. Culdesac not only contacted me the same day, but they were the only ones who provided me with any form of communication, and I've yet to hear back from the other 2 companies. That alone catapulted Culdesac to 5 star status in my book! I had 11 people in my group and was suggested a 14 passenger Mercedes Sprint Van, picking up from IAD to downtown Washington for $275, which included tax and gratuity. I believe I spoke to Sammy, who was very helpful and friendly. Fast forward to February... The day before our trip, Sammy called me to reconfirm, and sent me our driver's name and number. A hiccup happened to our trip, and I sent Derek a text to come to the airport earlier than we agreed upon. Culdesac called to verify we needed an earlier pickup, Derek kept me in the loop of his transit time, and he came to the spot we told him we were at. Super professional! We decided to use Culdesac to take us back to the airport. Again the day before, I got a call and email reconfirming my pickup at 1:30 pm. We were told that Derek was going to take us back, but unfortunately a hiccup occured where his appointment was going to run over, so Derek texted me that someone else will pick us up, and not to worry. A few minutes after the text, Culdesac called me to say Derek was being replaced by Sam, and they texted me his number. Sam arrived at 1:15 in a 20 passenger van, just as nice as the Mercedes Sprinter, and even newer! It was also handicapped accessible, which was a good thing to remember if someone was disabled. He was just as courteous and got us to the airport safely and quickly. I honestly believe this company deserves 5 stars. They were professional, easy to get a hold of via email and phone, and communicated with me from start to finish. They charged my card after the service was completed, and the tip and tax was included in the fee. I would gladly use them again if I am back in the DC area.

Crystal classic limousine - 7-8 Passenger SUV

Crystal classic limousine

(5 reviews)

Crystal Limos uses their website http://www.limodc.net/ to falsely advertise quotes that they will…read morenot honor. I used their website to get an online quote. I entered my starting address (airport) and ending destination + preferred car type. I was quoted $371.44 and agreed to pay this amount for my ride. I provided credit card / billing info. I then received an automatic confirmation email for the quoted amount/invoice. The next morning I got an email from Crystal Limos that the rate was changed to $829.63 (more than 2.2x the quoted amount) without explanation. I asked that a custom service agent contact me to resolve this matter because based on the quote/promise of service, I had booked a flight. The flight has a 150 GBP change fee. Had I know the car service would be $800 vs $400 I would have booked a different flight. The agent who called refused to listen to me, repeatedly cut me off and told me to "try Uber for that price." The agent also insisted that they had never delivered anything to me with the price of $371.44 and had no obligation to me whatsoever. The agent I spoke with told me that they always have to adjust the online quotes and seemed to suggest that this is a normal part of business. It is not normal to double their bill overnight. If Crystal Limos cannot manage an online quote system that is reliable/accurate then they should not continue to operate one. I told them as much and they said they would note change their online quote site. I would not trust Crystal Limousine if you have a choice.

We asked very specifically for a black limousine for 10 people for my sister's wedding. We signed a…read morecontract that clearly outlined the specifications for the vehicle. On the morning of my sister's wedding, Crystal Limousine called and indicated that they were going to "upgrade" to a hideous white stretch-hummer. We were very clear that this was completely unacceptable to us and Crystal Limousine was extraordinarily rude and unaccommodating. Their representative went as far as shouting at my father on the phone, after halfheartedly offering a lame excuse of mechanical problems in the original vehicle. We were forced to reluctantly accept the hummer, even though my sister was devastated on her wedding day and my father was brokenhearted to see his daughter so embarrassed. Needless to say, our family will never deal with this company again.

ABC Transportation - limos - Updated May 2026

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