I wanted to love this business but I don't. I walked in to see their selection and talk to someone…read moreabout replacing my countertops. The salesperson was with another customer, which is great for the business, but even though I was in the building for over half an hour, NO ONE greeted me in any way. I understand and respect they had another customer, but a quick acknowledgment of my presence would have gone a long way. I left the building and purchased my countertops from a different business.

No attention to finished details. One side of the counter had a rounded edge and other was square…read more They sent someone to fix it but it still shows that they don't match. Very disappointed! After spending tons of money it's very frustrating!

I booked an online quote for installation and paid $50.00. After 1 week, I did not receive a call…read more I called in and was told, they saw the order and would be in contact. After another week, they still had not reached out. Talked to the manager who said the installer would be in contact either same day or next day. 1 week later, the installer contacted me to make an appointment 6 days out. The installer was prompt and communicative. He said I would have a bid early the following week. After 1-1/2 more weeks, I called the store and asked for the manager who I was told was out. The service could not be worse. You are left hanging on next steps. At this point, they can keep my $50, and I am going elsewhere. Horrible customer service!

Beware of nickel and dime, and bait and switch practices…read more Make sure your showroom selection is actually in stock or they promise arrival on a given date. Lumber Liquidators has VERY LITTLE flooring materials in stock. If Lumber Liquidators can't guarantee a delivery date, or if they continue with subtle suggestions to switch to another cheaper quality product and they claim "we can most likely get this in a couple weeks" when the product you wanted is much higher quality, and currently on sale...that should be a huge red flag. Consider the following: I asked the salesman for an installation price. He told me $3.69 per square foot which I thought is a good deal since other local contractors had quoted me $4.00 per square foot. So I paid a $25 estimate fee which I normally don't do because honestly...that should be part of any contractors cost of doing business. Sure, it's refundable if you use that contractor...win win for them. Lumber Liquidators does install for 3.69 per square foot. But they add in all kinds of EXTRA FLUFF in their itemized estimate that any other contractor would simply include in their bottom line. For a wood floor this included: 1. saw blade 37.99 2. floor care maintenance kit 34.99 3. seam tape 41.93 4. self leveling cement 29.99 5. Adhesive 77.87 5. L-cleats) 94.95 I guess, According to Lumber Liquidators, after paying the $25 estimate fee, you also need to start buying tools for their contractors such as a 10-inch Dewalt Combo Pack saw blade listed on my estimate. LOL When adding in all these extras, the install price was $4.00 per square foot, just like everyone else in town. Don't forget delivery. Lumber Liquidators will deliver. In my case it would have been $375 for 2 pick-up loads of flooring. This is just another nickle and dime strategy to make up for the so-called "low prices." If you install yourself. If Lumber Liquidators has what you want in stock or promise a date it will arrive. If you have a big truck or trailer. If no other wholesaler or even Jerrys has a better price...by all means buy from Lumber Liquidators.

Loren was superb. Customer Service skills went above and beyond what was expected. His knowledge…read morebase saved two seniors money and grief. Everyone who was asked questions responded in a helpful manner. Not ever as if they were "just collecting a paycheck." I just wish Jerry's was closer to our house.

Staff are extremely friendly and helpful and happy to help, always with a smile. Good prices, great…read moreselection. Left with a healthy plant and a vase that was clearance that wasn't ugly.

Can't say enough good things about this place. We bought some raised beds from them and a small…read morecustom cut post for another project. Very kind and helpful staff + a super sweet "guard" dog

I love these folks! They have solid garden beds from economy kits to beautiful fancy ones. In the…read morepast I have built 10 beds from scratch over the years. I paid more for the raw materials than for these. The people are also pretty awesome to deal with. I screwed up measuring & they were so gracious & adjusted them with no extra charges even though they had already been made. I'm planning to get a gazebo from them once I prepare the space. Totally recommend them!

Time to replace the refrigerator. We've had good service and experiences at Lowes before so we go…read morein to see what's available. We met up with a sales rep who was very knowledgeable on the brands and their features. Tanner showed us a few different models in our price range and gave us some good insight. We came back after a couple days and had decided on what make and model we wanted. Fortunately Tanner was on duty that day as well and really helped us out with the shipping and delivery options. We opted for the complete setup and installation along with removal of the old. Luck was still on our side as it turned out there was an opening for delivery the next day, so we took it. We were scheduled for a delivery time between 10-2. We received text alerts for time reminders. Another alert showing the delivery tracking, then we even received a call from the delivery team letting us know they were 15 minutes out and on their way. Talk about competent! ...a stream of communication and very timely activities, our new unit showed up at 11am. I had cleared a travel path through the house for the delivery guys (I never got their names) and the first thing they did was remove the front door and take out the old unit. These guys were so smooth and professional that I was shocked. They just went about their business, no wasted time or movements, just disconnected the plumbing for the ice maker, then used an interesting shoulder dolly strap so they could carry it instead of stumbling around with a wheeled dolly. Never even so much as bumped a wall. Once outside they loaded the old one and unpacked the new one. They cleaned up after themselves, no garbage laying around. Next thing I know the front door is rehung and still works perfectly. These guys were polite and professional every step of the way. They walked in the new one, stripped off the protective sheets, installed handles, connected plumbing...... And then it happened..... I never measured the hole where it was going. Ugh. It was so close. I cannot overstate how important it is to measure before you buy.. I should know better.. miraculously we made it fit. This was such a snug fit that I had to remove some baseboards to make it fit. This fit is so tight that for all I know, the fridge might not even be touching the ground. Man that was close.. The whole process though, other than MY mistake was very painless and actually pleasant. The drivers managed to negotiate their truck on my limited turn around area. Everyone I dealt with was positive and upbeat. Delivery and install didn't take long at all and they got rid of the old one for me at less money than the recycling center wanted. My new Frigidaire is working perfectly and I couldn't be more pleased with how the whole event turned out! - just be sure to measure... This is the 5th appliance I have purchased from Lowes. -This refrigerator, a dishwasher, clothes washer, oven and a water heater. Good service keeps us coming back.

I was going to purchase a dishwasher, dryer and range but no one in appliances had the proper…read moretraining to assist me. The store was almost empty of customers.

I ordered rock and it was delivered two hours later! Perfect delivery and will buy from them again!read more

We ordered bark mulch to be delivered today and the staff was very helpful. The delivery driver…read morewas fantastic! He navigated our crazy steep driveway with skill and panache. If we ever need more mulch we will gladly contact Lane Forest Products and I hope we can have the same delivery driver! Amazing. Thank you!

Great place! Kenzie and Troy were so helpful in selecting a tile floor. They had great…read morecolor/decorating suggestions. We checked out competitors and they didn't even come close to their customer service! Highly recommend them!

The selection of tile and stone is AMAZING. I made an appointment and I am glad I did. I found…read moreexactly what I wanted in the size I wanted and at the price I wanted.