Provided me with an estimate of $254, but when it came down to paying they told me I owed $357…read more When I tried to work this problem out, they indicated they had updated the estimate - which apparently was after I approved the original estimate. The workers were nice, but really didn't do that good of a job. I would not recommend this company at all.

I requested an estimate based on the positive reviews shown here. At that time I told them that my…read morelawn would be a challenge. They said that they would be up to the task. A crew came and covered my lawn with compost and seed in October of 2017. When spring of 2018 arrived, I had a lawn of dandelions and not much else. I was told in a voice message that they would keep at it until I was satisfied. I had not answered the phone so I had a recording of their reply. I was told various reasons by various people why their first attempt did not take. Since I understood that they would be working on my lawn, I hired them to mow and trim so that they would not have to coordinate their work with another mowing service. They received two stars based on the quality of their lawn maintenance service. For the most part, it was done well but there was always places that were not trimmed and aspects of the service that were requested but were inconsistently performed. Come October of 2018, their second attempt at my lawn took place. It was done quite differently than the first application but I was told that this would be successful. Spring of 2019 arrived and some grass finally showed itself but there were many bare spots. Once again I contacted them and was told that they would be working on it. With the exception of an aeration, nothing else seemed to be done. Once again I hired them to mow and trim. At no time did I see any type of work to improve the condition of the lawn. On October 1st, I contacted them and said that apparently they feel they have done all they could so their work at providing a lawn was over. I was told that they were just about to come and do something. At that time I also told them that I no longer needed their mowing and trimming services. Again, that was October 1st. Instead, unbeknownst to me, they were continuing their weekly mowing service. I contacted them and reminded them that I had terminated that service on 10/1. I was then presented with an invoice for four weeks of mowing service that was done after I had specifically cancelled. Between the lawn treatments and the mowing services, I have spent thousands of dollars and have very little to show for it. Draw your own conclusions. Photos will be added as soon as I can transfer them from my cell phone.

These guys did the roof to our house a few years back. We have a warranty for 10 years on the roof…read more However, several years later (today) we've left them about 7-8 voicemails inquiring about an issue with our roof leaking and they have not responded to any voicemails. It's a shame because they are nice people, but they seem to be avoiding our phone calls for whatever reason. Good work on the roof, but they will not provide any support after roof install..

They put new siding on our house and did a great job.read more

My husband and I needed the windows and two sliding mg glass doors replaced in our home. We met…read morewith with a representative (Colton) in February 2024. While we were looking at other businesses, we greatly appreciated Colton's knowledge. We also wanted to support a local business, and we were impressed that they did their own work rather than hire contractors. In the end, we decided to go with Crown Exteriors. We asked about the timeline, and we were told that once they measured and placed the window order, we would have windows by mid-May at the latest. We received a text letting us know that the windows showed up May 2nd, and Colton told us that they'd schedule us after their carpenter caught up on a few things. After that, any communication was initiated by me. I reached out on 5/22/24, 1/19/24, and 8/5/24. Colton responded each time, but it was unnerving to have to reach out so often because we weren't given any updates. Finally, at the end of August 2024, I received a call from Colton asking if we wanted the windows installed the next day (8/29). Because we'd waited so long, we agreed. The next day, contractors showed up, which upset us because we had hoped to have someone on staff do the installation. The install went as smoothly as it could go, and it took about three days. However, two days after the windows were installed we noticed some issues. First, they installed our doors the wrong way, flipping the handle from the right to the left side of the door. Thats minor, but we were confused as to why they'd make the change. Next, the sliding glass doors accumulated water at the bottom. Outside water accumulation makes sense, but there shouldn't have been water on the inside. Lastly, a couple windows wouldn't open, and we couldn't figure out why. We contacted Colton, and he said he'd need to circle back to the contractors to look at it. This response was given on September 9th. Since then, we've called Colton (who let us know he didn't work there anymore and gave us the owner's contact information), the owner, and the business number on the website. We've left messages as well. We have yet to be contacted. The install was approximately $20,000, and we are not a super well-off family, so we really counted on this to be done well. And yet, we've been ignored and left with broken windows. I didn't want to leave this review because I'd hoped to work it out with them, but I'm hoping that they might be more willing to talk to us with this review posted.

Run Forest Run! Avoid Crown Exteriors. Down to one person, Travis Franklin. He has been evicted…read morefrom his shop, all employees quit, and he has disappeared. Previously he gets a deposit for materials, keeps the deposit, and never shows up. He has been sued but avoids showing up for court dates. Only recourse is to file a complaint with the attorney generals office for "fraud".

Brad and his staff are responsive. You never have to wonder…read morewhat is going on. I had a leak due to multiple issues with my chimney. Brad's work fixed that leak! Brad, replaced I would say ten or more bricks, repointed the chimney, and coated the crown. He and his crew were professional from start to finish and didn't leave a speck of brick in the yard or on my roof. The price was absolutely phenomenal. He is a straight shooter. Look no further. I am going to be having him back for more work. Please note that the pics are not the finished product at the moment. Brad is coming back to clean the brick and sheathing completely and to seal the brick and mortar. I will update the photos when he is completely finished. Brad came back as promised, cleaned up the dust and sealed the brick. The work looks beautiful and no more leak! They didn't leave a speck of brick pieces anywhere. Perfect clean up.

Very professional and reliable service. He arrived on time and answered all of my questions. Will…read moreuse again in the future and I have already recommended to friends.

I requested a small repair to be done on my elderly father's house and it took them months and…read morerepeated calls from me for them to complete. The. When I was able to view the work I saw they painted the area with a completely different color than was on the house. Unresponsive and bad service.

Bash-Pepper is at the top of my list for contractors. They set the standard. Great communication…read more Upfront estimates. Friendly workers. They showed up when promised and completed the siding job faster than I expected. Before leaving, they did a thorough sweep of the area to make sure all nails and debris were picked up. These guys are the best. Top-notch work.

We had a positive experience with Atlantic Services. Mark was great to make excellent suggestion…read moreabout a corner of the yard needing to be hardscaped. His crew were clean, respectful and hardworking. They cleaned up afterwards and the hardscape looks fantastic. Definitely, worth your time to get an estimate and hire them to do work.

I called Atlantic to pick up some tree limbs from a storm. I had some long branches about 1-2"…read morethick that fell. I've had trouble getting tree services. I expected them to grab the limbs and leave. To my surprise they blew all the twigs and raked up even the small stuff from the back and front. They cut up the longer branches. They were polite, quick and respectful of my property. I have my yard back thanks to Atlantic.

I had a leak in my roof and even before I received my quote Randy the owner came out himself and…read morefixed several issues with my roof. I got a few quotes and Roof Doctors was the best quote which was great because after meeting Randy, I knew I found my roofing contractor. Randy is as down to earth and straightforward person as you could hope for. I appreciate an owner who is involved in the job. Communication was great, timely, professional and polite. Work was done in a timely fashion and Randy provided me nearly 50 pictures of before, during and after stages. I saw what was wrong with my roof (did a tear off not a reroof) and how it was fixed. Had some bad boards (it's dimensional lumber not sheathing as it's an old house). I have new gutters and gutter guards that still look great in the photos. I only post reviews when I have a strong feeling (good or bad) and this is ABSOLUTELY IN THE GOOD COLUMN. Thanks Randy and crew for a job well done.

I hired the Roof Doctors to repair my roof in Champaign. they went above and beyond! they…read morerecommended vents that have already lowered my utility costs and alerted me to corrosion on the metal chimney. the corrosion was damaging the furnace but I couldn't see it. I had the chimney and furnace fixed and everything is great. thanks to their warning I was able to fix everything before real damage was done. the roof is solid and looks good, they were prompt and didn't leave a mess. they gave me a good price too.

After reading through the other horrible reviews, I have to say, they are 100% accurate!…read more Everything before install was fantastic. A 2 day install turned into 2 weeks with lots of no shows from the installer and an extra $1,400 in cash given to him for things he claimed were extra. Getting ahold of the owner was not easy but once we did get ahold of him, he did apologize and seemed like he was going to make sure everything was made right. He took $700 off our final bill. Once the installer was done, we had to call to ask about getting all the cabinets adjusted aka straight. They did come out and do that. After about a week, we noticed the pull out trash can was hitting the pantry door next to it. Luther sent a guy out to "fix" it. The "fix" worked for another couple weeks until it gave and started hitting again. Then it l came off the track. We obviously haven't been able to use it since (so after just a few weeks). You can see in the picture below that it's crooked. Getting ahold of them was extremely difficult but when we did, Luther told us it sounded like a spacer wasn't installed between the two. We kept hearing they would get back to us. Eventually they stopped answering our calls. Before the holidays, months after the issue and not being able to use the trash can, my husband got the idea to call from his work phone. They of course answered, not knowing it was him and told him they were looking into a solution. Again, we were ghosted for months. My husband stopped in last week to give them another chance to make this right and Luther Falls was far from professional and wanted nothing to do with working towards a solution. He called my husband awful names and told him to "F our cabinets," while walking away from him to avoid a conversation. I then made a Facebook post to let all my friends and family know about our situation and the terrible treatment we had received. Luther commented saying we were liars and that we broke it and didn't notify them until 6 months later. Obviously that is not the case. We are honest, hard working people who tried to give a company chance after chance to make it right. We never dreamed that we would be treated this way. We've remodeled 3 homes now and never had any issues with anyone we've worked with! Also, we aren't 100% sure our bottom cabinets are even the color we ordered. We picked charcoal grey and our receipt says that but these are navy blue. We never even had the chance to bring this up to the company because it's been the least of our worries.

Service requested online immediately called back. Submitted photo to show the area for repair…read more Scheduling next available. Thanks so much