Dr Wright is a terrible children's DR. For one shes always on some kind of vacation. When she's not…read moreshe hardly gives you any attention during the appointments or even seem to care at all about the kids. What really tops it off for me is shell turn you away for two minutes late. TWO MINUTES. When 90% of the time you show up early and still get seen 30 minutes late. Our daughter is autistic and needed to reup on meds and she absolutely refused to see us because we showed up two minutes late. Then she decided to hide behind her receptionist because she's too afraid to come face to face with someone and explain her pathetic reason behind it. I would definitely give one star had it been an option. The pros however are the drs that aren't her were very pleasant. The nurses are great and actually cared more about my kids than Dr. Wright ever did. The facility is clean and maintained and the lobby is relaxing enough to wait in.

People are friendly and professional. This 1 star review is for the owner (Omar Homsi) who still…read moreREQUIRES people to wear a dang mask. Children Hospitals in Temple and even the VA doesn't REQUIRE masks anymore. They leave it optional. Heck, even CALIFORNIA doesn't require masks. This is just freaking ridiculous!!!!

VERY UNPROFESSIONAL! The front desk staff, Ms. Raquel (or…read moreMs. Rachel), disconnected my call three different times while I was simply trying to ask why my daughter's appointment was rescheduled when her dad arrived only four minutes late. She claimed there is no grace period and tried to imply he was lying about the time, even though he showed up at 10:04 for a 10:00 appointment. He had to call off work, pick our daughter up from daycare, and still got turned around at the door. When I questioned why the call kept dropping and said, "Are you acting like you can't hear me?" Ms. Raquel / Ms. Rachel suddenly came back on the line with a rude attitude and falsely accused me of calling her a name--even though I was speaking to people in the background. Instead of remaining professional, she escalated the situation by threatening me, telling me to "come say it to her face," and when I arrived to unenroll my children, she said, "Ain't you coming to look for the h?"**--continuing to provoke and disrespect me. When I asked her to step outside so we could talk calmly, she refused and continued being unprofessional behind the counter. Management also made no effort to listen to my side or address her behavior. I unenrolled my children and left. I would NOT recommend this pediatrics office to anyone--not even my worst enemy. The lack of professionalism, customer service, and accountability is unbelievable.

I see why they have 2.5 stars. Very unprofessional. Girl at the front desk has a nastyyy attitude…read moreshe should see a therapist. And everyone else there basically barely cares. Jana was a a sweetheart but needs to tell her staff to tighten up

I have been going there since I was less than a year old. I recently started a new job and am…read moreunable to take off of work to be seen, therefore I went to the after hours which went great the first time. However, I scheduled another after hours appointment for the same illness that keeps coming back and 10 minutes before my appointment starts they call to cancel my appointment saying I cannot be seen and will need to reschedule for an in hours appointment. They were unable to accommodate me even though I was feeling awful. I had even paid the $55 after hour fee already, which was a hassle to get a refund for. I think it's unacceptable to be treating patients this way who have been seen by the same office for years. This was also after many hours of back and forth conversation on the portal app, which got me no sense of help/relief.

Disclaimer: This experience reflects an interaction with one individual and not the entire…read morefacility. The medical staff has consistently been excellent, and I would confidently recommend Dr. Gonzalez and her team for their quality of care and professionalism. I am writing to share a recent experience that I believe warrants attention. Front desk staff are often the first point of contact for families, and that interaction sets the tone for care. I called Treehouse Pediatrics to schedule an appointment, initially under the impression that they also functioned as an ER. I quickly realized they provide after-hours care only, which I understand was my mistake. However, during the call, I explained that my daughter had been completely fine in the morning and suddenly could not walk, her legs were shaking, she was unable to move, and she was crying. Naturally, this was very concerning. While the staff member initially seemed attentive, her demeanor shifted as I continued providing context. When I mentioned my daughter had ant bites, simply to give as much information as possible, she responded by laughing and repeating "ant bites?" in a dismissive tone. No one expects to be laughed at during a high-stress situation, especially when seeking care for their child. That response felt unprofessional and lacked the empathy expected in a pediatric setting. As a parent of two, I do not seek care lightly, especially in moments of distress. No parent should feel dismissed when advocating for their child's health. Ultimately, we chose to go to the ER and canceled the appointment. I have requested a call back from management and would appreciate the opportunity to discuss this further, including providing a timestamp if the call was recorded. I share this feedback with the hope that additional training and guidance can be provided to ensure all families are met with the compassion and professionalism they deserve.

Dr. Gaty wasted our time and money by saying to go to URGENT care to get an abscess drained. The…read morediagnosis wasn't even helpful since it's exactly what the school nurse said, and now we have to spend a lot more at an urgent care because he couldn't be bothered? This is a simple procedure that can certainly be done at a regular clinic. Does he do this with all his patients so he doesn't have to actually practice medicine? If we ever use this place again, we will make sure to try a different provider since he cannot be bothered. There should not be a wait when you're one of the first appointments of the day either. In sum, missed school, missed work, easily fixed health issue still present.

We used to got to the Georgetown office, we were so happy when they opened the LH location since…read moreit's a lot closer. The staff is amazing, Dr Estrada is the best. You can tell she loves what she does and gives her kids the best care. I'd highly recommend this place. I hope they continue to thrive.

I'm a first time parent and our son came early by two weeks. This location came as a recommendation…read morefrom a mom FB group. I called to set up my first appointment while still in the hospital and thankful that they were accepting new patients. From the front desk, nurse and Dr.Qian everyone has been really nice. Dr.Qian is very thorough with everything. You can tell he really cares about his patients.

The doctor is kind, but i'm a little more "holistic" than he is. Didn't know much about baby led…read moreweaning and advised us to put oatmeal in a baby bottle for our LO before 6 months. Overall, our care is fine. Where I get frustrated is with the office staff. Not friendly and we have scheduled appointments with them more than once on a particular day for them to call us and tell us our appointment is a different day or that we don't have an appointment scheduled at all. I'm not sure if it's the ladies working the desk or the system that is wonky, but it's frustrating.

Update - we are now at our 30 month checkup and we have loved working with modern pediatrics. they…read morecontinue to be available, reliable, and attentive. -- We've had two visits so far and could not speak more highly of the practice and their practitioners. Everyone has been super friendly and helpful with our concerns as first time parents. Would highly recommend, especially given they come to your house! Love that we can message with the practice over an app and get a response within the same day.

We are so grateful to our friends for referring us to Modern Pediatrics. We started out with their…read morefree new parent classes which I highly recommend- great, research based information & concise/to the point. Our son was born 5 days ago and we have felt set up for success through all the clear communication and helpful information. We had a bad scare a few nights ago and the immediate call/text access to a provider was extremely reassuring. They gave helpful advice and set our minds at ease. We had our first visit today and the NP, Erin, was so friendly and knowledgeable. The convenience is truly unmatched and we were able to show her a few things directly in our home that we had questions about. So happy we found Modern Pediatrics :)

Dr. Vicki Popejoy is a wonderful pediatrician. She has a charming personality and knows medicine…read moreand health as it pertains to my son. She shows genuine concern when discussing medical problems, which is rare when it comes to doctors (most of whose bedside demeanors are terribly lacking). If you're looking for a competent, friendly Waco pediatrician, you can't go wrong with her...

I don't usually leave reviews. when i do, it's usually because something is so bad--I need to warn…read moreothers. But in this case I feel compelled to leave a glowing review. I cannot recommend Dr. Van highly enough. I've never felt more comfortable with medical care/advice for my two children than i did with her. High EQ, super high IQ + data driven, and just cares about the wellbeing of the kids she sees. Not going to lie, our first appointment was borderline intimidating -- Dr. Van can sometimes speak fast, and drops a lot of knowledge on you in a very short period of time. But, she is extremely thorough and her standard of care is top notch -- exactly what your children deserve to help them thrive! I now have an even greater appreciation for this as we moved and had to switch providers multiple times. Sadly, I have yet to find someone that I feel is a thorough and knowledgeable as Dr. Van. I see some negative reviews about the office. But frankly, I never really had any issues on that front. and even if I did, I'd still recommend you run to Bee Well.

Our pediatrician recently retired and she recommended we go to Dr. Van at Bee Well for future…read morepediatric needs. Wow, I am simply stunned at the wonderfulness that is Dr. Van. My kids are smitten with her-she has that "I-am-doing-what-I-was-born-to-do-and-I-love-it" quality/ "kid-whisperer" thing that is so rare to find in such a remarkably knowledgeable doctor. She is patient, genuine, thorough, kind, and her dedication to providing the best care for both kids and their worried parents is incomparable. (Another plus for us "worried parents" is that she utilizes their healthcare portal to provide resources and detailed information that was shared/promised during the visit-this will be so helpful if specialists are needed in the future). We love Dr. Van!!!! 10 stars!!!!

Very friendly and patient and kind! They are fast and efficient and always see us right away and…read moreget us in and out quickly! They always have surprises for my 3 year old and he loved the doctor because of all of this!

I waked up told my mom that when I grow up I want to be a doctor but I feel like that something…read moreelse feels different about that and I wanna be at the doctor when my age is at 16

Absolutely the BEST care for our grand daughter Thorough…read moretesting and very accommodating to our concerns.ran tests, we're very gentle and kept my grand daughter from being scared of her CAT as an and getting shots! Highly recommended For great care !