Craig at the ABC Group is AMAZING! From the very first message, his customer service was outstanding. He reached out immediately and provided quick, affordable pricing for our end-of-year employee gifts. He made everything so easy by clearly organizing sizes, pricing, and options, and even with 200 custom cups, the turnaround time was surprisingly fast!
Craig shared sample photos, made sure I was 100% happy before engraving, and then personally delivered everything straight to our office right before Thanksgiving -- above and beyond doesn't even begin to cover it. While he was there, we started chatting about engraving our employee awards, and I knew instantly he was the right person for the job. Our team works incredibly hard and deserved something truly special to display, and Craig delivered exactly that.
Within a day, he sent over multiple award options, helped finalize the wording and designs, and just a few days later had the most beautiful, high-quality awards ready -- again with hand delivery! His attention to detail, quality of work, and genuinely amazing customer service exceeded every expectation.
We are beyond happy with everything and could not recommend Craig enough! read more