Nice people and clean cabs. They do their best in the local area and it's our only taxi company. Be respectful and they'll get you anywhere you want. read more

rude girl that has graveyard shift (u all know who im talkin bout .she needs to switch careers,mabye public relations,ha,ha. now i wanna mention the other driver named mike. if all drivers were as awesome as he is it would be 5 stars across the board so dont give up on them yet. read more

Web site says 24 hrs 7days wk but when I've Ben trying too call no answer,,Very disappointed

I read the reviews and was so uncertain to depend on this cab service but my car was unexpectedly broke down and I had a job interview to be at. I called at 6:15 am for an 11:30 Pick up, called again at 10:30 to confirm and they arrived here right at 11:30. Then called for my ride home and they took only minutes to get to me. Both drivers were super friendly, reasonable fare and I was offered the job! Highly recommend this cab company. No Uber or Lyft here in Aberdeen but Abby Cabby is dependable. read more

The drivers are rude and they work at their own pace and they are unreliable. I called once to ask how much longer and they said I'll get there when I get there read more

Abby Cabby helped us in a bind, first yelp rating for a cab ride ever! Charles Coker, our driver, came through! We were visiting Mt. Olympic National Park over the Labor Day weekend and got hit by a massive Elk on our way. We ended up driving the badly damaged vehicle to our lodge in Lake Quinault. From there, we had to get back into the city. Charles drove out and picked us up for a ride to Olympia, WA to get a new rental... for perspective, it was an hour from his place in Aberdeen and another 2.5 hours to Olympia. Thank you! read more

4-26-2024 The female cab driver that was working tonight at 10:35pm. Is SO VERY unprofessional !! She called me a narcissistic bitch, she wanted to kick me out of her cab instead of taking me home after she picked me up and yelled at me for wanting to do a round trip to Safeway. she threatened to make me walk WITH A BROKEN LEG!! She then drove me radically back to my home. That women should not be employed with the public!!! read more

Normally I have no issues with thi company, but today I have been calling for OVER an hour and a half with no one answering the phone. I rely on the taxi service to get around because of my health issue. this is unbelievable. read more

Only accepting cash, and won't make a reservation over 30 minutes out. If o need a ride, I want to make sure it is available. Have been left waiting over an hour due to this policy. read more

Don't know what all the complaints are about.. have used them several times in the past month.. no issues.

I do have a recommendation: avoid using Abby Cabby if you have a choice. I wish I had seen the three stars for their score. As you might guess, I wouldn't give them any where near three stars!!! For my pick up, I had to call them to find out how much longer they would be. I had told them I needed to get from Aberdeen to the hospital in Elma. The Emergency Department. For my pick up after I was released, I waited ONE HOUR before I called to find out how much longer they would be. After another HALF HOUR I called again, angry. A woman in the background at Abby Cabby said I was out of luck, don't call them again. Now you decide if you are going to call them... read more

Jim was a great driver for us! Not only was he able to come far out of Aberdeen to pick us up, but he also was helpful with our bags and a great conversationalist. The single constructive criticism I have: He had to be on his phone quite a bit with other customers and employees. I believe that Jim is the manager so I understand the need for him to be communicating, but there was one time on our curvy-road commute that I was slightly concerned about safety. Still, I'd highly recommend this company! read more

****update: changed my review from 1 star to 4. the issue with the driver below was bad but the manager called me back this week and took ownership of not only the issue but followed up with some information about how they monitor the drivers activity. he even updated me a few days after our call of the action plan for the driver. Coming from a customer relations industry it goes far when someone reaches out and shows genuine concern. **** the female driver rode my tail for miles and I was already doing 10 over, she flew around me, flipped me off and then pulled in from of me and slammed dead on her breaks. my 9 year old was in the car!! this company SUCKS read more

When I called for a cab the car that showed up wasn't for me, but when no one showed up for her fair she picked me up for my fair and took me home from the bar. Nice clean van and took me right home. I missed her name, but she was as great. Always remember folks a cab is cheaper than a DUI! I'll get to enjoy the warmth of my bed for another night thanks to Abby Cabby! read more

We were driving through Aberdeen on a Sunday when I ran over something that blew my tire apart. The only tire store open did not have my tire size. We had to spend the night at a motel. Next day went to Honda and they said they would have to order it and that would take two more days, however they had the tire in Olympia and hour away we we wanted to drive over and get it. We had the "spare" that Honda gives you which is only for local use to get to a tire store. We called Abbey Cabbie and spoke to Jim. We asked him if he could drive over to Olympia and pick up the tire. He named a reasonable charge and left immediately and got the tire for us. We were so grateful for his assistance. It saved us two nights in a motel and we got to our destination that afternoon. Thankyou again Jim! read more

I am 61 and disabled. I called Abbey Cabby for pick up. Dispatch said that cowboy be right there but it took them 45 minutes to arrive as I waited in the pouring rain. When the cab did eventually arrive the driver proceeded to tell me that I was too wet to get into the cab I wouldn't give me a ride. Giving me a disabled senior with no transportation in the rain. I had been a loyal customer until now and they will be getting no more of my service and I suggest they don't get yours. read more

I wish I couldn't even give a star. She hung up on us twice, tried telling us we wouldn't get in the car when she arrived, and proceeded to say she just wasn't coming and hung up. We called back,, ended up having to bed her. She said I'll be there in 20 to 30 minutes. We called at 30 and she said she would get there when she got there. 2 hours later call again and she claimed we gave her the wrong address and showed up multiple times but never tried to call back. Never again will be ever call this crazy nut. read more

The Female driver cut me off from a dead stop @ the light inside of 2 blocks to be first in the turn lane, ran the red light, and then was speeding in order to cut in front of inside line, All this without any turn signal, within a 6 block radius!! And when I call the office, she answered the phone, was extremely rude and told me to mind my own business, and hung up on me!! I am a otr Truck Driver and have seen some horrible Driving, Her's was even worse than in LA! But to be hauling around paying passengers, with this type of driving and attitude, If I had to I would be better off walking or taking the bus!! All my personal opinion... read more

The lady sue had me wait almost close to an hr when she said she would be here in 20 mins, twice ! Then i call and she literally told me she ain't picking me up because I'm being a snatch and said "fuck you" ; real grown up right there ! NOT!!!! She was super out of line and super disrespectfu, and all I was saying in the phone to her was I was waiting for a while and why it was taking so long, I don't appreciate her tone and do not appreciate the way she spoke to me on the phone ! This has became a problem for too long with the same lady and I'm no longer gonna waste my money on some service that's just gonna have disrespectful customer service for no reason. read more