I started seeing Dr. Abbott and her PA, Jocelyn Lybarger, after being diagnosed with hypothyroidism. Both of them listen to me and are very nice, helpful and responsive to what I say. When I asked to try a higher dose of thyroid medication, Dr. Abbott accommodated me willingly.
The office has been great to work with. The receptionists are actually friendly and pleasant, which seems rare in doctor's offices.
I've had three appointments so far and have hardly had to wait at all to be seen - another rarity! Within a few minutes of checking in, I'm already being ushered into one of the patient rooms and getting my vitals taken. Shortly after that, the PA or doctor comes in. Even when I got my ultrasound, the process was incredibly efficient (I never felt hurried - I just never had to wait around for more than a few minutes between activities).
An excellent patient experience for me so far. read more