I stopped into Heritage Carpet to try to match carpet I purchased over nine years ago from a…read moredifferent store. I was greeted upon entry and asked if I needed help finding something. I showed a carpet sample and shared the name of the carpet. Since it had been so many years, the employee wasn't sure if that specific carpet was still being made, but she immediately walked to the appropriate section and began pulling carpet boards. We found a carpet sample that was a close match, then she thought of one more possibility. It was an exact match! She was very patient and helpful. We haven't had carpet installed yet, so I can't comment on that. At this point though, I would without hesitation go back to Heritage for my flooring needs.

Heritage flooring installed this flooring for the previous owner of our house (a 95 year old woman…read morewho lived alone) in 2021. When my husband and I purchased this house in 2024, the flooring was already coming apart, so we knew it was already an existing issue. In Summer 2025, we called Heritage Flooring because they had left a magnet behind on the refrigerator and we assumed they were the ones who installed the floor. They told us they did the flooring in 2021 and we asked if they could possibly repair it for us. They ASSURED us this was high quality flooring and that they would fix it. So after we PAID for the repair (that included their labor and a box of new tile), it started coming apart almost immediately. So after another year of us sliding it back into place, we called and Denny told us that it would be a repair of a repair and that flooring doesn't last for 5 years. I don't know what world a "professional" flooring company like Heritage Flooring lives in, but flooring should absolutely last more than 5 years. And i wouldn't consider this a "repair of a repair" because we PAID to have it completely fixed ONE year ago. He also informed me, a 34 year old man with common sense, that the sub floor could be getting wet, i could be mopping my floor and making it split apart, and gave me 100 other excuses as to how WE broke the floor. I am not just spilling puddles of water onto my floor and leaving it. The floor is coming apart in the same exact spot they repaired ONE year ago. Denny also assured me, before he hung up on me, they have been in business for 40+ years in North Canton multiple times. IDGAF how many years you've been in business. Your installation is crap. Maybe it's time to pack it up and retire from the business since you don't stand by your quality of works

Broke a window before I had even installed it. Worried all night about it. Went in the next morning…read morevery helpful and it will be perfect again in 2 weeks. Very helpful and explained the process to me.

I was told this business had been in the area for over 50 years. When choosing where to go to have…read morea new screen made I believed this business would fit the bill. Unfortunately, that wasn't the case with regard to getting your purchased product in the time promised. With a paid in full invoice before the order would be made to order. I did not mind paying my invoice in advance for a custom made to order item. The issue I have is with the companies turn around time. I paid in full at the time of order. Was told my screen would take two weeks to be completed. They would call me when it was done and I could pick it up. I was okay with that too. Unfortunately it has now been 3 weeks and four days and still no call to pick it up. I tried calling the business 5 times with no answer (and they offer no way of leaving a message to request a call back either). In this day and age REALLY? It just rang about 20 times with every call I made and then my call was dropped. So, I had a friend in the local area stop by their store in person to see if it was completed before I made the drive to pick it up from 30 minutes away. When my friend went to their store (which the internet shows was and should be open at 1 in the afternoon on a Tuesday). He found a note on the door saying they would be closed Monday 10/5/26. However, the day and date is Tuesday 10/6/26. I'm not at all happy with the poor communication from this business, their inability to complete my one item small order in the promised time frame, and the very unprofessional way they just close down leaving their customers in limbo. I expected much more from a business with a more than 50+ year foundation in the community. And a pay in advance policy. Again I'm okay with that polucy for a custom made to order screen. But, it would be nice to get what I paid for. Still no screen for my door. But they were paid in full almost 4 weeks ago now. Guess my only option is to keep calling UNTIL THEY actually pick up and tell me the store is sctually open and my screen is finished and ready for pick up??? I even felt the price was fare for a custom sized screen in this economy. No complaint on my end about price or paying in full before the order would be filled. THEY JUST DIDN'T FULLFILL THEIR PROMISE OF A 2 WEEK TURN AROUND, HAVE STILL TO CONTACT ME ABOUT MY ORDER, AND THEY CAN'T BE REACHED.......

We had a broken glass panel on our front door. After initially going to Lowe's to order a new door,…read morewe found out that we needed a custom door size. The cost of the custom door plus installation was going to be $1100 (no thanks). Instead, we called Canton Glass, who came out within a day to measure the size of the glass needed to replace the broken panel. Cost to repair the glass: under $40. Everyone was very courteous and professional, from the woman who answered the phone and scheduled the appointment, to the two guys who came out and did the job. I would definitely recommend Canton Glass and will definitely use them again in the future!

Akron Window was recommended by a vendor that I trust for window repairs. The home is a 1946…read morerental that I've owned for a number of years in Cuyahoga Falls. The job was priced fairly and the installation went smoothly with excellent communication. I am very pleased with the quality of the product as well as the installation. Highly recommend.

I got several quotes and then realized the windows I wanted were made by Polaris. Through the…read moremanufacturer I was put in touch with Akron Windows. Their pricing was the lowest. They kept me in the loop as to when the windows were received and did a wonderful job of installation. If you want to replace your windows, please contact them.

After Steve came out to look at the concrete I needed replaced around my pool, I didn't hear from…read morehim. Two weeks later I messaged him to get an update and he had no recollection of coming out at all. After reminding him of the address and the work needed, he apologized and said he would get back to me later that evening. After waiting another week I once again reached out to him to see if I might've missed or inadvertently deleted an email from him. NOTHING He completely ghosted me. I understand being busy and things slipping through the cracks, but a little common courtesy would at least dictate a response, even if he didn't want the job.

Back in 2014, we contracted with Steve Mattucci of Mattucci Construction to replace our driveway…read more He did such a horrible job that I had to sue him and was successful in my lawsuit, receiving a judgment against him in the amount of $15,000. He refuses to correct the mistakes, he refused to pay the judgment he owes. Buyer beware who you hire.

Wise Waterproofing did an amazing job with my basement! I was having trouble with two drains in my…read morebasement not working. They installed 2 new drains, waterproofed the walls of my basement and installed a battery backup sump pump. They arrived on time, worked very hard and did ALL this work in 4 days! They kept me well informed in their work, everyone was very polite and professional and did a very thorough job with their work. They even waterproofed under my stairs and under my porch where water damage had occurred. They cleaned everything up. EXCELLENT company- I was happy I found them and I would HIGHLY recommend them to anyone!!

I called to get some information, she wanted the measurements of my screen, but I did not know. I…read morehad taken my screen door previously to somewhere else and they didn't fix it and had no intention of fixing it within a two week wait. I was able to drop off my door between the hours of 10 AM and 3 PM during the week and they literally had my door done in one day. It was a regular size screen door and it was about $103 out the door. No pun intended lol quick service, local service, and authentic. I don't want to fix any screens anytime soon, but if I do, I will go here for all of my window needs.

It went well today the two guys Mike and Calvin was pleasant to be around and they moved furniture…read morefrom one place to the next . Along with Things I couldn't move my self . Even sat it where I asked them too .when they was finished very good guys to be around.

I have used K Carpet for many, many years. I've known Mike Kanam for a long time and always was a…read moreloyal customer. Up until 6 years ago, I had always dealt with Mike. Never a problem. I have purchased a lot from this company. The last two times I've had to deal with Duke and I must say he sure doesn't act like he gives a darn. This time he was really rude. When I went to look at the carpet he starts pulling big sample boards down with one hand because he had something in his other hand and couldn't be bothered or interested enough to put it down. He didn't even try to help with which carpet would be the best for my needs. I should have walked out. But, dummy me went ahead and picked one. I told him that a couple of the rooms of carpet I bought from him 6 years ago had matted terribly so I hoped he would take that into consideration for pricing since I would be replacing one of those rooms plus the living room and dining room that they put down before. When he came to measure he looked at the matted carpet and said NOTHING. He could care less. When my carpet came in and the guys showed up to put it down, they asked if I was told this job would take 1.5 days and I said no, but that's OK. But they never left til after 6pm. They were tired having been here since early morning. I asked why they stayed and finished and I was told well, they have to be somewhere else the next day. So, the next day I'm looking over everything and sweeping and discover that the metal strip that goes across the bathroom doorway to cover where the carpet meets the vinyl tile wasn't put back, it was laying under the vanity. Understandable that it got missed, it was a long day. But I also noticed that the edge of 2 of the tiles had been chipped. I just paid a large sum of money to have that whole bathroom remodeled in the last year. I wasn't going to raise a big ruckus about it because the strip would cover it and probably be ok. I was probably being nicer about it than I should have been. But, the strip needs to be put back to protect the edge of those tiles. I sure don't want them chipping worse. I went to see Duke that day. I told him what I needed & he just stands there with a look like "Why are you bothering me." He said he'd get ahold of them to come and take care of it. Well, 8 days later I had to go back to the store since you can't get anybody to answer the phone. This time Mike was there. What a difference! Nice, welcoming smile and asks what he can help me with. I tell him what's going on and he said he'd get Duke. Mike comes back around the corner and says Duke will send them over to take care of it. Duke had been within ear shot of my conversation with Mike. He didn't have the courtesy to even come out and speak to me. No apology, nothing. Well, that was Wednesday morning and this is Friday evening. Haven't seen or heard from anybody. So, what do you think? My years of loyalty and spending my money with K Carpet are over. I guess I'll be going somewhere else to get the other 2 bedrooms, kitchen & master bath done.