Very untrustworthy... Staff are quite happy to call customers liars directly to their…read moreface...SHOCKING behaviour... DO NOT USE THIS STORE!!!... Highly unreasonable attitude!!! Even when presented with the facts! Jan/Feb 2025

I love this store, it is just as a hardware store should be. It is small and absolutely crammed…read morefull of everything you might need. They have never let me down yet. It is a family run business and they really know what they are talking about (even if you don't!). The service is a class above what you will get in a big DIY store. They will find a solution to your problems and they will sell you the best item for your needs, not the dearest. Highly recommended.

An Aladdins cave of essential household items including a wonderful light bulb selectionread more

Brilliant little shop. It is a cave of wonders for DIY & hardware. They have so much crammed in…read morethis small shop & they chatty helpful. Highly recommended.

Great little shop. Helpful and knowledgeable staff. From the outside you would never guess how…read moremuch stuff they have got. I always leave this shop glad that I went in - which is more than I can say about the larger DIY stores in the area (without naming any names ...)

If I could give a 0 I would. The worst run shop I've ever been to. I've spent thousands every year…read moreand had the odd poor customer service but I just ignored it as this is my most local shop. I've had them lie to me when I've ask for something and they give you something else many times. Then instead of just doing a simple swap they turn this into a massive problem calling you names under their breaths, thinking you can't hear. They normally seem very helpful and seem to want to help but god help anyone who has to return something or just swap etc.. My last visit turned into all 3 of them swearing at me and shouting, being very rude and aggressive. All because I asked for pure brilliant white paint and they gave me just white. Nothing bad but they went mad calling me all sorts of things. I was extremely shocked over something so small a problem. I was happy to pay the extra and did. One of them I've had many problems with as he's either got things wrong or just doesn't listen to what u ask for. But still I never moan I just ask for them to get a different paint. I've never had a shop keeper come at me before looking like he was going to punch me (calling me a c#@t. Especially over something so stupid. I just couldn't understand why someone would be so angry for just swapping paints. They've mix wrong paints a few times and my customers have gone in there and came out very angry with them to. Would never go here again and I would suggest going to another store if possible. If you have any issues, they can't handle problems very well. Many times I've walked into their shop with them swearing at each other but I just get on with what I need whilst ignoring them.

This place is a gem - helpful staff ( even 2 women, for the female customers amongst us who…read moresometimes like to have the option to ask another woman about DIY stuff!) and pretty much everything you'll ever need. You pay a hefty premium for the convenience and location though, so be aware that it might well be much cheaper elsewhere. Sometimes though, when you need that vital bit of kit but can't travel to the north circular to get it, I'm happy to pay the extra.

This place is a treasure if you aren't an experienced DIY expert..staff are exceptionally helpful…read moreand happy to talk you through doing a job you haven't done before. They have a very wide stock and are also good at suggesting alternative ways of solving a problem that you may not have thought of.

Very pleasant and helpful. Reasonable prices. Endless selection. They had all the things I was…read morelooking for

Very rude people in this shop. Loads of stuff in the shop with narrow shelves. Inconsistent pricesread more

There's a great selection of stuff here, certainly for a neighbourhood hardware shop…read more The prices *are* quite high, but if you only need a few things it's not too bad.

Finally found a (relatively) local hardware store where I an buy two screws, and not have to buy a…read morepack of 25 from Homebase!

Great shop and resource in Chesham. Huge range of hardware and tools for sale. Staff are very…read moreknowledgeable about the things that they sell. Love this shop.

A great hardware shop, at the Amersham end of the high street, diagonally opposite Nat West Bank…read more VERY knowledgeable staff. If you can't find what your looking for here, they can normally suggest somewhere that does have it or order it in for you.