Very untrustworthy... Staff are quite happy to call customers liars directly to their…read moreface...SHOCKING behaviour... DO NOT USE THIS STORE!!!... Highly unreasonable attitude!!! Even when presented with the facts! Jan/Feb 2025

I love this store, it is just as a hardware store should be. It is small and absolutely crammed…read morefull of everything you might need. They have never let me down yet. It is a family run business and they really know what they are talking about (even if you don't!). The service is a class above what you will get in a big DIY store. They will find a solution to your problems and they will sell you the best item for your needs, not the dearest. Highly recommended.

This is a smallish store (by US standards) but has a very wide variety of household products. I…read moreagree with a previous reviewer who describes it as an old fashioned hardware store. I ended up finding the cable ties that I needed, after searching many other stores. The staff was helpful and directed me to the product I needed. I will keep it in mind as I did not know about it before.

A small but well stocked hardware / building supply store in the middle of Oxford. Robert Dyas is…read morea bit hard to locate as its on a back street of Oxford and around the corner. This is the kind of store I have in my hometown in the US. Just like here, even though they're small they've probably got what you need. I bought gardening tools their. They didn't have tools for a large garden but small ones perfect for the back yard.

Great little shop. Helpful and knowledgeable staff. From the outside you would never guess how…read moremuch stuff they have got. I always leave this shop glad that I went in - which is more than I can say about the larger DIY stores in the area (without naming any names ...)

If I could give a 0 I would. The worst run shop I've ever been to. I've spent thousands every year…read moreand had the odd poor customer service but I just ignored it as this is my most local shop. I've had them lie to me when I've ask for something and they give you something else many times. Then instead of just doing a simple swap they turn this into a massive problem calling you names under their breaths, thinking you can't hear. They normally seem very helpful and seem to want to help but god help anyone who has to return something or just swap etc.. My last visit turned into all 3 of them swearing at me and shouting, being very rude and aggressive. All because I asked for pure brilliant white paint and they gave me just white. Nothing bad but they went mad calling me all sorts of things. I was extremely shocked over something so small a problem. I was happy to pay the extra and did. One of them I've had many problems with as he's either got things wrong or just doesn't listen to what u ask for. But still I never moan I just ask for them to get a different paint. I've never had a shop keeper come at me before looking like he was going to punch me (calling me a c#@t. Especially over something so stupid. I just couldn't understand why someone would be so angry for just swapping paints. They've mix wrong paints a few times and my customers have gone in there and came out very angry with them to. Would never go here again and I would suggest going to another store if possible. If you have any issues, they can't handle problems very well. Many times I've walked into their shop with them swearing at each other but I just get on with what I need whilst ignoring them.

There are 2 of these shops pretty much facing each other either side of the street. One sells…read moreeverything garden and DIY related. The other selling a fantastic range of cook and houseware. Both are definately worth a look as they are like little aladdins caves, full of treasures and certain to have what you are looking for! Staff are really knowledgable and are happy to answer any questions you may have or point you in the right direction if you are stuck. Prices are reasonable, no more expensive than anywhere else in the town and generally I've always found there is a really nice atmosphere to both shops.

For a smaller in-town store this compares well with the out of town DIY centres. Good level of…read morestock, and advice is given freely

By far the best hardware store in the area. Puts all the chain stores like Homebase and B&Q to…read moreshame with their amazing standard of service. It doesn't matter what sort of DIY your trying to do there is always someone there who has the necessary knowledge to help you. It's only a small store but they make the most of the space and it's packed full of stuff, which although not as cheap as the superstores is worth it for the back up you get. The most handy thing they have is off to the side of the store. If you want wood cut to size they have a wall mounted cutter and will happily cut boards and planks to your exact requirements. I've not been here in some time but they certainly know their stuff and it's worth using them over anyone else in the area.