excellent nursing care and always available for advice. Lora was so sensitive to Dads dignity and…read moreshe really got to know his values and interests

Enlight Hospice was AMAZING! Responsible caring people giving us insight to navigate a seldom trod…read morejourney. They treated our dad with the utmost care and compassion. They provided many kinds of services we had not even thought of. They helped us family members with tactful communication, a listening ear, even responding individually to multiple family members. We could focus on our time with Dad, and not spend time researching a new Walker (they brought one), oxygen machine (ahead of time so it was on the premises the minute we needed it), and other ways the family was supported. Walking the sensitive journey together made Enlight feel like family.

Dropped in to do a performance with the great folks here, I found a dynamic and engaged staff, well…read morekept and clean hallways, and plenty of parking in this lovely new facility. Of course you cannot win with these places, will always be something someone saying wasn't done right, someone didn't feel heart, this is the tragic reality of old care. It is the final stages and no one should be happy about the grave sadness or be too casual about medical standards.

Creekside Health and Rehabilitation was a huge disappointment to our family. Our sister's initial…read morestay in the rehab wing was okay, not great and not quite subpar. Due to her health restrictions we were forced to make the decision to admit her as a resident. We greatly regret that decision. The majority of the nursing staff was dismissive of her health needs to the degree that vital medication was not dispensed in a timely manner. She was frequently left sitting in excrement for hours, once almost 24 hours, resulting in wounds on her buttocks and back. Her dietary restrictions were regularly ignored, resulting in the family ordering food being delivered to her. Unfortunately we were operating from out of state so we couldn't monitor her care in person. She has since been released to hospice care where her aides are appalled by the condition her many wounds. The greatest travesty is the lack of oversight for a location recommended by Medicare & Medicaid agencies. The management staff need to be held accountable. If at all possible, avoid this place at all costs.

My adult siblings and I are in the process of moving my dad from Fort Wayne to the northern…read moreIndianapolis area where we all live. He suffered a fall and needed some inpatient rehabilitation before moving into his new Carmel home. We were so fortunate to find Kindred at Bridgewater as the location is very convenient to the three of us. The facility is clean, pleasant and doesn't have a sad feeling to it, as many of these places can and do. I was impressed at the professional staff who care for their patients with kindness and grace. The service and responsiveness is great; communication is key when it comes to healing your loved ones. There's a daily schedule of events, from bingo and ice cream socials to daily lunch and Thursday happy hour (say what?!). The staff at Kindred keeps the community alive and happy. There was even a local Girl Scout troop that came in for a St. Patrick's Day party. So fun! I'm confident and pleased with my decision to use Kindred for my father's care!

Excellent professional Director Patrick Burnsdall and trained Staff…read more I recovered from being paralyzed twice over a year to recover. Jehovah our God gives us strength beyond our own understanding. I will appreciate move arrangements as soon as possible. Because of Bacteria exposure and theft of personal Identity and belongings,/ they stole my email and my computer. Thank! Lucille Bryant move arrangements requested Send message

I have never written a review in my life but feel this may benefit many families. Last fall, my…read moremother made the decision with our urging to leave her condo and move to a retirement community. While I had some awareness of the strides that had been made in retirement communities in the past few decades, I did not know what to expect. Like all families we had a budget and with some help were pointed in the direction of a number of retirement communities on the Northside of Indianapolis, Carmel and Westfield. We were fortunate to stumble upon a reasonably priced diamond in the rough, Carmel Senior Living. The community consists of an independent living wing, assisted living wing and memory care wing. All residents are treated with respect and dignity because the people who work there ACTUALLY CARE. From the director Deb Guzman to Leslie who works the front desk to everyone in between. You will like how your your parents are treated. The facility itself is a manageable size, clean, well decorated and well thought out. The residents are kind and outgoing. It is actually when things went wrong for my mother that Carmel Senior Living really showed just how much they offer and just how much they care. Recently my Mother, who lives in independent living, fell and dislocated her shoulder. Appropriate medical professionals were called to the scene and she was taken to the hospital. Deb, Pam and others at Carmel Senior Living helped advise us through a process we knew nothing about. That is post hospital rehabilitation centers, then home health care back while back at Carmel senior Living and how to maximize insurance coverage all along the way. My mother is now back at Carmel Senior Living participating in daily activities along with her rehabilitation. I would recommend you tour Carmel Senior Living and see for yourself. Perhaps you go first and if you like what you see, then bring your parent if you think it's an option. I leave you with this, after we moved my mother in last fall, many of my friends told me, they had moved their parent into a similar facility but they probably waited too long. Most people don't want to admit when they shouldn't live alone anymore. If you are thinking your parent, maybe should not, then it's probably time. I hope this information has been helpful to you. All my best to you and your family, Son of a Carmel Senior Living Resident

Good luck trying to contact corporate! I tried. Except mailing a letter...that's my next step. But…read moreit looks like they might see it here. I could say a lot of good things, like I did in my original review...but when food is really really an important part of our lives, especially for seniors, this place is a huge FAIL. When we did our initial visit in Oct/Nov 2025 the meal was very very good. They touted their great chef. This was a big factor for my mom choosing Independence Village of Carmel. This time in life isn't always easy for the elderly and food SHOULDN'T be the problem! Shame on you! In 8 months Storypoint should be able to correct a problem like this. Once she moved in in January 2026, that good chef was long gone or it was a facade they created for mom's visit. I can't tell you how many "chefs" they've gone through just since January 2026 but it's been more than you would ever think could be. It doesn't appear they are hiring "chefs" to make their "chef prepared meals" as their website touts. They are hiring people off the street and trying to make them a chef. Mom pays a pretty penny for living here and can't have consistent good meals?!? My mom is resorting to ordering DoorDash and having to buy more groceries for a wheelchair bound 88 yr old who should be able to rely on good meals from the dining room. Does she get a credit in her rent for this? NO. This lack of consistent, good quality meals is a big problem! And a lot of the elderly can't or don't speak for themselves. So I'm speaking. I'm fed up for my mom and the other residents there. After all the research and comparing places to find the best place for her to call home then having to deal with the subpar dining is just too much. This IS a big deal for the elderly. My mom lived at another community for 2 years that truly had a "chef" who created 3 beautiful meals everyday. AND ALL 3 were included in her rent, unlike Storypoint that only gives 2 meals. RARELY, was there a bad one. I wish she could have stayed there but she needs more physical help than they offered. The 5 other communities we visited covered 3 meals in the cost of their rent. Like I started, I could share a list of things we like about IV of Carmel, specifically Corso Care with Elizabeth and her team (they are excellent!) but the unacceptable dining experience day in and day out, knocks out the rest of the list. If you could make the dining experience as excellent as Elizabeth has with Corso Care you'd redeem yourself and truly set yourself apart from the other communities in the area. Otherwise, I'd think twice about moving here.

Recently had a loved one there and they took great care of her , when she passed they were more…read morethan helpful. Most Health Care Facilities give you 3 days to remove their belongings but they worked with us and extended the time. It's an older place but is taken care of and all their room's are private no matter how the bill gets paid ..Medicare 'Medicaid or private Insurance ...We had a very good experience there and so did our mother

Was very close to a patient that has just passed here. Passed last week and they are rushing us to…read moreget everything out less then a week later. They didn't reach out to the patients daughter when she passed.. she had to hear from a third party. And when the patient had had a bad fall prior to passing the person incharge named Jason insisted on not calling the fire department and handeling it himself which was a mistake and she couldn't get up for over 30 min and ended up getting help anyway from the firefighters. The food sucks, the patient called it a hell hole it was so bad. The laundry always went missing, the nurses take up to an hour to come when you hit the help button even for emergency!!! they are insistence we get their belongings out of her room so they can make more profit for a new patient to come in. She hated every second in this place and I'll do my best to make sure people don't go here. If you care at all for your loved ones don't take them here!!! And rest in peace to my friend always, you didn't deserve this horrid place, the food, the treatment, the rudeness. They were truly horrible To her in her final days. And now that she has passed they are still being horrible and rushing us packing up her stuff. Called that we have 2 days to do so... she just passed. :( My only positive note is that Winnie was truly special to this patient. She was caring, has patience, was kind and always a glimmer of hope for her. The true bright light and glue of this facility.

Minister Evangelist Crystal Lashelle Lax. I had to go to the Wheeler Mission Women and children…read moreside. When I needed them, they made room for me from the Eskenzia hospital also beautiful nurses and social workers. Wheeler Mission has strict program for women to have enough time to get on their feet also mom with children. However, bc I use a walker like other women. I suggest to them not to have the elders and walkers residents stand so long for mealtime. Also the elders 60 and above has to rush eating. I worked nursing homes over 20 something years. Elders can choke easily on their food. They can't swallow like young people can. The meals sometimes are bowl cereal and coffee for grown adult women. I'm sure showing a net income of public records 82 millions dollars. They can serve the homeless women still be hungry. Clients have to keep the building clean. My only gripe about that. It's not giving clients time to work on their issues. Therapy, counseling mental health healing. Also gripe from 7:30 A.M. to 4 P.M when the dorms open back up. No real positive activities going. Some women are been on job skills, need education for new technology world training. Instead of having clients clean do workers paid jobs. Clients need classes, sewing, crotchet something positive, arts crafts to keep hope alive in their trauma filled lives. Other than that. Wheeler Mission is safe, women keep your personal items close to you. Staff is overworked need to hire more staff. They get drain but yet women on a God Mission. Remember the women are human beings not a building. People aren't giving bc of the building. They are giving bc of the human being clients inside of the building. Feed Jesus Christ children, sheeps flocks. Also in dining area. Wheelchair and walkers should be seated in line first. The first two front table should be designated for handicap accessible. Pitcher of water should be place on their tables. It was challenging having a walker and carrying your meal tray with a drink on it without spilling it all over the place. People first! If no homeless clients. There's no jobs for case management. Speaking of case managers. Ms. Q is the greatest. See got her own GODLY Gospel rap out as well. Ladyqmusic YouTube. Oh please donate lots of sugar so the women can have two scoops of sugar in their coffee if they need it. If you drink coffee black that's one thing. However. I love two scoop than bitter coffee All the women I met at Wheeler Mission. I pray in the name and by the blood of Jesus Christ of Nazareth. He will continue to watch over his flock, sheeps his babies. After my baby Natisha Vernelle Lax at Marion County Jail. She wanted to help take of her mom. With history of two strokes, heart afibs and kidney renal failure. I use walker for the severe arthritis in my right knee. Keep my balance from falling. Jesus healed with Compassion for the people his sheeps Praise report: I lead to SOUL to Christ Jesus at the Wheeler Mission. Sister Brooke..keep her in your prayers God send angel keep her focus. God Bless the staff and clients at Wheeler Mission Minister Evangelist Crystal Lashelle Lax

Giving back in whatever way I can. Being alone on the holidays is not fun at least not for me. I…read morealways wanted to do this and glad I was able too

"If you have to come be in a rehab. Come to Hamilton Trace." -my mom…read more She's been there longer than she would've liked, but the staff has been very good to her. As a visitor, I can say that the best part is that it doesn't have that nursing home or hospital smell.

Excellent care! Staff is respectful and caring. The therapists are amazing! The experience…read moreexceeded our expectations.

We moved my mom from Michigan here in August after my father's sudden passing. My mother wanted to…read moreremain as independent as she could, but if she needed help there is someone around to help. We have found Cumberland Trace to be the perfect place that she now calls home. The staff has been very caring and compassionate. It's comforting to know that someone is around, if she needs help. My mother has found it a wonderful place to make friends, as there are activities that you can join if you would like to. We can't say enough positive things about our experience thus far. Our thanks to all who have helped this be such a wonderful and positive move for our mother.

The staff was overwhelmingly super as far as taking care of me. Tina has been a very good at taking…read morecare of him with meds,helping with Cpap every night. Kudos to her,!! However everyone was great including housekeeping, activities guy, CNS, nutrition etc. thanks for everything. I greatly appreciate all of you.