Warm welcoming country pub/ resturant friendly service, the dinners are very healthy portions! And…read morevery tasty

I spent a quick night here whilst working and I had such a lovely stay for a reasonable price. The…read morestaff were extremely friendly and helpful, and didn't mind that we checked in a bit later than we originally planned. The room was lovely, it let in a lot of light and the decor was really pretty (going for a nautical theme!). The beds were SO comfy and the area was really quiet so managed to get a good night's sleep. Breakfast was also really tasty and the restaurant area was also very light and pleasant. The car park is a little small, but it's not really a problem as the staff directed me to a free car park around the corner. Sad not to have been able to stick around for longer and explore the area as it looked beautiful, and the hotel had some information on what to do in the local area. Highly recommended!

Walked into The Royal and was suprised how warming , clean and friendly the pub is…read more We had a meal and the food and sevice was nothing short of excellent. will definately be back

From the owner: The Royal Hotel is a traditional Public House Hotel dating back to the early 19th century being…read moreoriginally named "Kent House". It is situated close to all the local amenities in the center of Sheerness, Kent. It is the ONLY Hotel in sheerness town center.

The Beach is a pub that has been popular locally for years. The pub has a pool table and isn't far…read morefrom the beach. They have wooden table and chairs and two sofas. With a good tap selection, they have Doom bar on tap and local ale Spitfire bottled. A round of 7 drinks including two large wines was £24. The pub is army themed because the owners son is a war hero - a young man who served in Afghanistan and was highly awarded, including the Victory Cross for bravery for running at a sniper with a grenade. They are also linked to the local rugby club.

Anti social guests and poor room, booked a room for a wedding on the 5th of March, we came in and…read moredropped off our bags before leaving to go back out (about 10mins), the room smelt of smoke & there was a sweet wrapper from the previous guest on the side. My partner had a bad feeling about the room so luckily he stopped drinking. When we got back we were met at the door by a girl shouting down the phone, she followed us round the 24 access door and we were met with another male guest. We went into our room & the guy said at least you're not in room 3 it stinks of sewage - the 2 guests then decided to have a screaming match as they had lost their room key & there were no staff on site to assist. This went on for about 20minutes and got louder & more aggressive until we decided to leave before it became unsafe. We quickly bundled our stuff in bags and hurried to the car as to not bump into them. We were not able to leave the key on the reception desk or in the room for fear that our room would be accessed & we would be blamed for any damage. We returned in the morning (did not have our breakfast which was included) & complained to the member of staff who advised that there were several complaints about it, there was also a road sign outside that had been smashed to bits, we requested a refund & she asked the manager Sasha to call us. The manager called & advised that if we wanted a refund we would need to go through hotels.com - we did & when they contacted the hotel they only authorised a 50% refund, we disputed this & sent a follow up email with all of the information so that Sasha could go to the owners, it took an entire week to hear, and after all that they did not provide a refund of any kind.- what an absolute waste of money & terrible customer service.