Probably one of the best locations in Basildon's surrounding... however the service was mediocre,…read morewaiters were well dressed but with low restaurant skills. The courtesy was an optional. The food was absolutely inedible. 2 stars for the live music entertainment ( the disco music at the end of the dinner was a weird mix of provincial radio music and teenager's iPod) and obviously because, like for everything, the only important thing is the company!

I was here last weekend for a customers christmas function…read more The hotel is set in its own grounds and although we arrived in the dark it looks like a very old building. My customer treated me to the evening but I gather the tickets were £45.00 each. The entrance room at first glance is very small, I did think is this it at first! However, they use this room to offer a glass of champagne prior to going to the table. The ballroom was set for dinner and a great job had been done of dressing the room and the tables. The company I was with had three tables out of approx 30 , with a mixture of all sorts of companies. Each table had three ice buckets of assorted wines and jugs of beer were provided throughout dinner, to be fair they kept us well supplied throughout. Dinner was usual Christmas fare but I must say was very good quality which i didnt expect for this type of do. At 9.30 pm the table service stopped and a free bar was opened up. The only draw back ( and the way they get you ) is that the bar was tiny and staffed by two people only - therefore you had to queue for drinks for at least 5\10 mins. Now luckily we had several young lads in our group who saw this as a chance to chat up some of the lovely looking young ladies also in the queue. They kept the rest of us "old ones" supplied with a never ending glass of brandy. After dinner the disco started which everybody seemed to enjoy. The night was wrapped up by midnight and the usual scrum for taxis started - a great night and if I get an invite next year I would like to go again.

A refreshing suprise. My last BW experience was not a good one so I was not really expecting much…read morewhen my company booked this hotel for me. However I was pleasantly suprised on arrival. The hotel looks like it has recently been refurbished. The reception staff were very helpful. There is a comfortable residents lounge, bar and restaurant. The menu had a typical hotel style selection of options but the food was prepared promptly and was very tasty. The duck breast starter with cabbage, ginger and honey was particularly nice. The room is clean and fresh and very spacious with good lighting. The toilet had a touch of luxury about it including extremely quilted toilet roll! Added bonuses in the room are freeview and free Wifi. The only thing I have been disappointed about is the lack of a proper glass in the bedroom (plastic bathroom tumbler is the only option) and the room doesn't have air conditioning. I would recommend it as a place to stay for business and pleasure.

Very very basic, but comfortable. My room had problems with ventilation ( a bit of mould around the…read morewindows). Very mixed clientele, but not really a family location. Friendly and efficient staff.

I will preface this review by saying that I was lucky enough to benefit from a special Campanile…read moredeal offering a night's accommodation for just £1. At that price, I can hardly be too critical, but the fact is that this hotel was tired and in need of refurbishment. A question arises about why Campanile made this special offer. Presumably, it is to encourage new clients to try them out with a view to encouraging them to stay again with the chain. But my experience here was off-putting, and a poor ad for the company. The bedding was clean, and the bed itself large and comfortable. But I didn't like entering the room from the car park, nor the fact that wet shoes were inevitably trailed all over the floor. Tea and coffee were provided for making drinks, but just two tea bags and two coffee sachets per day. A bit miserly, I thought. Of course, there was a packet of two biscuits each (two persons). The bathroom door wouldn't shut properly, which could be a touch embarrassing. And, speaking of loos, why do Campanile never provide a loo brush? And why skimp on grotty loo roll? Campanile belongs to the same group as the French Première Classe chain, but in truth, this hotel was worse than some of the Première Classe hotels I have stayed in. Yet PC is in theory more downmarket than Campanile, charging from 35 to 45 euros a night, compared to around £50 for the Basildon Campanile (though you can find it cheaper if you're lucky or flexible about your dates). Oh, and don't arrive at a festive time of year without your mobile. There's no-one at Reception, but a small notice on the door asking you to ring a number "in emergency". I eventually decided that my sleep was indeed an emergency, and fortunately had my mobile with me, so rang the number. Would I go back? Only if there was a very good deal!

Good reasonable priced place to stay for when you are clubbing at festival park and have problems…read moregetting home. Also used this for relatives to stay at when visiting us. Clean and well maintained.