Very very basic, but comfortable. My room had problems with ventilation ( a bit of mould around the windows). Very mixed clientele, but not really a family location. Friendly and efficient staff. read more

I will preface this review by saying that I was lucky enough to benefit from a special Campanile deal offering a night's accommodation for just £1. At that price, I can hardly be too critical, but the fact is that this hotel was tired and in need of refurbishment. A question arises about why Campanile made this special offer. Presumably, it is to encourage new clients to try them out with a view to encouraging them to stay again with the chain. But my experience here was off-putting, and a poor ad for the company. The bedding was clean, and the bed itself large and comfortable. But I didn't like entering the room from the car park, nor the fact that wet shoes were inevitably trailed all over the floor. Tea and coffee were provided for making drinks, but just two tea bags and two coffee sachets per day. A bit miserly, I thought. Of course, there was a packet of two biscuits each (two persons). The bathroom door wouldn't shut properly, which could be a touch embarrassing. And, speaking of loos, why do Campanile never provide a loo brush? And why skimp on grotty loo roll? Campanile belongs to the same group as the French Première Classe chain, but in truth, this hotel was worse than some of the Première Classe hotels I have stayed in. Yet PC is in theory more downmarket than Campanile, charging from 35 to 45 euros a night, compared to around £50 for the Basildon Campanile (though you can find it cheaper if you're lucky or flexible about your dates). Oh, and don't arrive at a festive time of year without your mobile. There's no-one at Reception, but a small notice on the door asking you to ring a number "in emergency". I eventually decided that my sleep was indeed an emergency, and fortunately had my mobile with me, so rang the number. Would I go back? Only if there was a very good deal! read more

Stayed here during an extremely rare hot spell during the summer, the rooms are more like chalets, but with a continental feel about them. Three of us stayed in our room (2 adults 1 child) the room had two single beds and a pull out bed as the third this was ok for a one night stay, but would't really be suitable for a very long stay. What I did like was the window shutter, this allowed us o have our window open, but the shutter provided security. we didn't dine in the restaurant (it was a tad pricey for us) so instead went for breakfast in a nearby supermarket. The rooms were kept nice and clean though, and it was ideal for a short stopover or maybe somewhere to stay for business purposes. read more

This is the second Campanile I've stayed in and I am amazed at the value for money. Yes, ok its a a bit basic but the beds are comfortable, has all the trimmings:- tv, drinks in the room and a bath and the restaurant is first class with a great menue. Service si great as well. I would stay there again as at £40 a night for two of us, thats great value and easy access for London. Well done Campanile, much better than a Travel Lodge. read more

I have given this hotel 1 star when frankly I would say this is beyond what it deserves. I was a single woman travelling alone on business. I have used this hotel a few times as a stop gap. I had arranged to meet a prospective property developer who was local to Basildon. Upon my arrival I checked in early and paid not only the room fee but a deposit and also an additional early check in fee. All pretty standard I guess for the standard of hotel though I'm not experienced in this area! The room I found was unremarkable, white painted wood chip wallpaper, and dull matt grey emulsion everywhere. But it was however cleanish if you discount the suspect stains on the carpet, tiles in the bathroom. The bed was well made and clean and fairly comfortable..I settled in, set up my laptop and popped to the local supermarket for some lunch and snacks. I then arranged my appt for the following morning and then I settled in to have a nap.. Unfortunately I couldn't settle due to outside noise so I went for a walk.. Upon my arrival back I came in to find the room phone ringing.. Equally surprised I answered it, thinking it was my appt confirming the time etc. it wasn't. It was a very rude and ill mannered member of staff informing me that I had to leave the room immediately because I was apparently soliciting! When I tried to get a word in with the rude woman I was blatantly cut off and she continued to demand I leave! At no point did they even bother to check my room which I will add I would have allowed! At no point did they check cctv to see if there were any strange men visiting whilst I had been there. Though they claim they have cctv everywhere! They have in short refused to refund my money period.i have since emailed the hotel making it very clear that I fully intend to report them for this and I will sue for damages etc aswell as my fee to the total of £110 they tried to say they have full support of local police! Well I am well versed in the law and you cannot just do this without proof! So my advice here is simple.. SAVE YOUR MONEY..the last time I stayed there my neighbour was smoking drugs on the balcony outside my room yet apparently they think that's ok!! IF YOU ARE A SINGLE FEMALE TRAVELLING ALONE PLEASE BEWARE YOU MAY BE PUT THROUGH THE NIGHTMARE I WAS..I'll give them credit though they have the perfect little scam going except I will not be robbed and I will not stop until I get my money back! How I was treated was absolutely disgusting! FOR THE RECORD THE ROOM IS NOT WORTH WHAT THEYRE ASKING THE PICTURES USED I CAN SAY ARE DATED I HAVENT STAYED IN A ROOM THERE YET THAT EVEN COMES CLOSE TO A PICTURE THEY USE. read more

I enjoyed my stay there while on a short course, room was a big size and the double bed was comfortable. Bathroom had heating which can be turned on if you want to, and it automatically turns off after about 10 minutes. The breakfast they serve is nice as well, you can have a good portion of cooked english breakfast along with continental buffet. Very nice stay. read more

Don't jump on the beds. My head hit the prickly ceiling. I then passed out. Made sure I had used my tea in the morning though lol