Walked into The Royal and was suprised how warming , clean and friendly the pub is…read more We had a meal and the food and sevice was nothing short of excellent. will definately be back

From the owner: The Royal Hotel is a traditional Public House Hotel dating back to the early 19th century being…read moreoriginally named "Kent House". It is situated close to all the local amenities in the center of Sheerness, Kent. It is the ONLY Hotel in sheerness town center.

Warm welcoming country pub/ resturant friendly service, the dinners are very healthy portions! And…read morevery tasty

Anti social guests and poor room, booked a room for a wedding on the 5th of March, we came in and…read moredropped off our bags before leaving to go back out (about 10mins), the room smelt of smoke & there was a sweet wrapper from the previous guest on the side. My partner had a bad feeling about the room so luckily he stopped drinking. When we got back we were met at the door by a girl shouting down the phone, she followed us round the 24 access door and we were met with another male guest. We went into our room & the guy said at least you're not in room 3 it stinks of sewage - the 2 guests then decided to have a screaming match as they had lost their room key & there were no staff on site to assist. This went on for about 20minutes and got louder & more aggressive until we decided to leave before it became unsafe. We quickly bundled our stuff in bags and hurried to the car as to not bump into them. We were not able to leave the key on the reception desk or in the room for fear that our room would be accessed & we would be blamed for any damage. We returned in the morning (did not have our breakfast which was included) & complained to the member of staff who advised that there were several complaints about it, there was also a road sign outside that had been smashed to bits, we requested a refund & she asked the manager Sasha to call us. The manager called & advised that if we wanted a refund we would need to go through hotels.com - we did & when they contacted the hotel they only authorised a 50% refund, we disputed this & sent a follow up email with all of the information so that Sasha could go to the owners, it took an entire week to hear, and after all that they did not provide a refund of any kind.- what an absolute waste of money & terrible customer service.

Good hotel and country club with 2 restaurants and a bar. Easy parking in front. Excellent cardio…read moregym and separate weights gym room. Great heated pool. Quiet rooms, comfortable beds, ok WiFi. Inconsistent housekeeping, even when you request it. Room comes with canned water and tea and cookies but since housekeeping will skip your room more than half the days (even when you request it to be every day) you will not get the amenities everyday. There is a water filling station in the lobby. The restaurants and bar/lounge are ok.

Very comfortable bed & pillows. Clean room & bathroom. Friendly staff. We enjoyed the pool & sauna…read more Part of our stay the steam room was not working which was a little disappointing. My son in law played golf & enjoyed it. We ate dinner in the bar, but the food took a long time & was a bit over done.

I had a work trip in the area and this hotel was the only one within an easy commute. While I'm not…read moresure I'd recommend for someone staying for a longer trip, Hempstead House is a fairly nice find for a shorter trip. Let's start with accommodations. The rooms are reasonably sized and the wifi (like the water pressure) is strong. I loved the shower and bath. As a guest, you also have access to the spa which is basically a pool, hot tub, and sauna. I had no use for the sauna as I stayed during the heat wave and unfortunately, my room did not have aircon. That poor little fan had no hope and this issue was probably my only concern over my stay. My rate included a great breakfast including hot and cold options. There is also another restaurant on site you can eat at. The breakfast was great while the other food options were average. I would recommend skipping the night the restaurant does Thai, however, given that there aren't a lot of other choices without a car, that might be difficult. Staff across the board was excellent. Lisa in the restaurant was so friendly. I didn't know what a lot of the standard British breakfast items were and not only was she patient with me, but made sure I gave everything at least a little try! The front desk staff and maids were also friendly and supportive. So, outside avoiding the house during a heatwave and maybe coming with a car, I would highly recommend repeating my Hempstead House stay.

Me and my husband went here for a meal, the food and service was excellent! Would recommend to…read moreanyone we loved it.

Ok, I had the pleasure of staying here a couple of nights. The first night (a Saturday and a lot…read moremore expensive) was paid for by the company and I paid for the second night. This place isn't cheap (averaging a £100 a night). The location, on Canterbury's high street, was excellent. My room was quite pleasant. The view (of a corrugated roof) wasn't exactly inspiring. Tea-making facilities are available in the room along with a few top-grade cookies and organic tea. The bed was comfortable but the height of it and the placement of the television (at a little over bed-height) when combined with my double chin made TV viewing a little uncomfortable. Poor planning. Breakfast was very nice. However, not without some problems. On the first day we went down at 10am expecting that half an hour would be plenty of time. Due to the slow service by the time our breakfast had arrived they had started clearing away the buffet items. My full English breakfast wasn't as full as it could have been. I only had one fried egg and there was no black pudding (kaszanka). Not that I am particularly fond of black pudding, but I would like to get some. I suspect I had been given someone else's break. Oh, the toast was burnt too. When I am staying in a classy hotel I expect them not to burn my toast. Breakfast on the second day was more agreeable, I arrived early to ensure I was able to take advantage of the buffet. The hotel's cocktail bar was very nice. The first night I had an egg nog and for a nightcap a banana rumba drink. Not cheap at ten pounds a shot. But, hey, I wasn't paying Checking out was a pain. The girl had trouble understanding that I wanted separate bills for each night's stay. I gave up in the end.

While visting Canterbury I stayed here and i have to say this hotel is in a great location…read more Literally right in the center on High street by all the shopping, restaurants, bars and canterbury cathedral. Plus, Patisserie Valeri across the street has some of the best pastries i've ever had. -The rooms were nice, a good size and modern. The beds were comfortable but a wee-bit narrow but nothing extreme. -The staff was O.K nothing to write home about but they are not very knowledgeable of the area but were fine overall -The restaurant looks like a complete waste of money but then again I didn't find the desire to eat there with so many options just down the street. All in all will stay there again when in canterbury

This little Boutique B&B has a fantastic reputation in the area…read more When the Mrs suggested a 'romantic weekend away', I can't say Southend On Sea was the first destination to spring to mind. Still I fell a little bit in love with the place. We found it really hard to find a place to stay, TripAdvisor being next to useless on the subject, we eventually came across the Pier View website and booked straight away. Lots and lots of gorgeous pictures that didn't disappointing in person. The B&B has only actually been around since 2008 and has since won lots of awards. The owners Ian and his wife (sadly we didn't meet her) live just down the road. Ian was a delight from check in to check out. Very friendly, informative and pleasant. He gave us some great suggestions for eating out and things to do. I also have to give a little shout out to David the Duty manager. He'll be there making sure you're coffee's topped up all breakfast and is a sweetie. Breakfast is continental, self-service. Its a good selection of pastry, toast, boiled eggs, fruit and cereal. Even a selection of babybells. The breakfast room is just the epitome of good taste. Bright, comfortable, clean. There's a little balcony out there too if you wish to enjoy your breakfast al fresco with an amazing view of the coast. Sadly, Southend may boast the smallest rainfall in England, but safe to say bank holiday weekend in August, we saw a bit of downpour. I love this place because it is here that I had the best nights sleep ever. The bed is the most amazing thing ever. The bed itself is just right, not too soft not too hard. The pillows are out of this world. Huge and sooo comfy I would happily pay a hundred pounds for those bad boys. The rooms are however smaller than you think they are from the pictures. However, we moved around just fine and what do you expect in a house like that. Now, big bad point. The shower. The bathrooms are tiny but practical. However the showers are just not good enough. No pressure, very dribbly. We coped as we both have short barnets, but if I still had my long locks, a shower would take me an hour. Still, despite that I just loved the place that much, I'd have to give it a big old 5*.

Growing up I spent a lot of time in Southend as my grandparents choose to retire in the area. So…read moreSouthend and what was then call Peter Pan's Playground (Now Adventure Island) was one of my favorite places in the world. 25 years on and wanting a trip down memory lane, Southend was the final stop on our road trip tour of the UK before heading back towards London and we came across Pier View via Trip Advisor. The reviews seemed good, so we thought we would give them a shot. We had scheduled to arrive pretty late getting close to 10, they still had someone on staff when we arrived, and even offered to make us sandwiches if we wanted after a long day's driving. Since it was the evening parking on the street was very easy, we got a spot right outside the property, and quickly moved from the car to our room. The room was tight, but more of what I expected from a B&B, (I think we were just spoilt from the night before) The room was very clean, bed was comfortable, full ensuite. Everything was very nice. The next morning, the continental breakfast was great. The room had a wonder sea view and lots of different food options, juices, and drinks, were available. We quickly wanted to get moving as we only had a little time in the area. Location was great, the Pier was right across the street. Lots of food options, especially Fish & Chips and if you wanted to get away from the Seaside, the Southend High Street, shopping centers, etc are right there also. Next time we are in Southend, without question we will be back.

Really enjoyed our stay here. Lodging was quiet, beds comfortable, fans in all rooms (it was hot…read morewhen we were there, easy access to railroad, inside Cathedral grounds.

Really nice and quiet hotel within the Cathedral grounds. An absolutely privileged situation with…read moreprivate parking and seminar facilities. The hotel is of modern construction and the comfortable rooms all have on suit shower rooms, tv's, tea, hair dryer, iron and ironing board. All rooms apparently have a view of the Cathedral. The hotel does not serve dinner. Breakfast has been ok: service a bit slow if you order "English Breakfast", quantities of tea and coffee have been the best I have ever seen in a hotel. Service is friendly and courteous, both at breakfast and at the reception. Recommended!

Lovely hotel, thankfully they were able to accommodate a large party. The rooms were very clean…read moreand provided the basics needed for an overnight stay. The have free wifi and a super fast connection which there is an extra charge. They have a standard buffet breakfast for £8.99. The breakfast was okay, it's not five star dining but it definitely fills the gap. The staff are just so lovely. They accommodated all of our requests made us feel comfortable whilst traveling with many children. Because it was the new year, we were treated to complimentary bottle of Prosecco and the children got treats and books. April is the manager at this location and she was brilliant. She was very warm and kind. To be honest, she made our stay feel as close to home as it could. I'm very appreciative of April and her staff's hard work! Excellent!

Booked online as this was one of two hotels in town. The hotel was pretty basic but had everything…read moreand all the essentials needed for our stay. Located next to High Street we were able to walk to all the restaurants, bars and pubs. Which is always a plus!!! When booking online there are options to add a breakfast but I choose not to. We did try the breakfast twice during our stay and it was ok. There were the traditional British breakfast choices. Bacon, Sausage, Eggs, baked Beans, toast, mushrooms and tomato (which I'm a huge fan of). There was also yogurt, cereal and fruit which was a good addition. From all the breakfast choices, unlimited juices (orange, cranberry, grapefruit and apple) I was most excited about the automatic self serve coffee maker! This coffee maker was impressive and made espressos, americanos, cappuccinos, white coffees and lattes in one touch! This American definitely was not searching around town for a Starbucks because of this machine!