This is part of the national change and therefore you know what to expect.
This bank gets very busy on a Saturday and they staff don't deal very well with it. We have found on previous occcasions that the staff can be unhelpful and make you feel that you're bothering them. They cna also be rather pushy if they have a new product to push, which is as much the fault of the managers as the staff themselves.
The bank itself is rather big, with private areas for personal discussions.
I won't bank there, and people I know that do are looking to change. read more