I couldn't be happier with the result of our floor…read more The pricing was very fair and the guys who came out and refinished my floors were professional, on time, and very polite. I would recommend precision flooring.

Precision Flooring provided an exceptional experience from start to finish. The quality of their…read morework is top-notch--every detail was handled with precision and care, resulting in a beautiful finished product that completely transformed the space. Not only is their craftsmanship remarkable, but their pricing is also very fair and transparent, offering incredible value for the level of service and expertise provided. Above all, they truly stand behind their work. Their dedication to customer satisfaction and standing by the integrity of their installation gives you total peace of mind. Highly recommended to anyone looking for reliable, high-quality flooring professionals who genuinely care about the end result.

Great products and service. Excellent value. Recommended…read morefor all kinds of jobs. We used them to redo floors in multiple rooms and they got each done in a day.

This review is a bit overdue, but Bass Family Flooring helped us out when we had a water damage…read moreincident at our home. I trusted them because of a previous project done at my church. They are very easy to work with and have many samples available to help in the selection of the material that best matches your situation. Overall I think they do a quality job at at a reasonable price.

This was my 3rd project with Bay Area Flooring. As always the communication was clear, quality…read moreexcellent and workers showed up on time. The price was also fair. They will continue to be my first call for flooring.

I hired this company to install a product they offered called Revotile, a click-lock floating…read moreporcelain tile. In less than a year, the grout was cracking and the tiles were shifting in one end of the bathroom. When I brought this to their attention, they said in their opinion the structural failure was caused by a shaky washing machine and possibly also affected my subfloor. They even came out to evaluate the possibility of a paid repair at my request, *but sent someone out who did not work with tile.* When he informed them that he did not work with this type of flooring, they told me they would have to send out a tile installer. (They *installed* the floor and had come out once or twice to look at it...and they didn't know it was tile?) The second installer they sent said a repair was not possible, so I decided to have the tile removed, the subfloor repaired if necessary, and vinyl sheet flooring installed. I used a different flooring contractor for the removal and replacement. Upon demolition, it was discovered that Bay Area Floors had actually used a blue Microban underlayment (designed for floating laminate or wood) directly under rigid porcelain tile. Tile requires a rigid substrate - putting it over foam causes the floor to flex, which is the real reason the tiles were shifting and the grout was cracking. (Further, there was nothing wrong with the subfloor.) I tried to contact Bay Area Floors directly regarding this, but they stopped responding to me. Because they stopped responding to me entirely, I have filed an official complaint with the California Contractors State Licensing Board (CSLB). The CSLB has opened a case and issued a formal notice to the company. So far they have ignored the board's mandatory response timeline, the deadline for which has technically just passed, but I will update this review if necessary. Be incredibly cautious when hiring this company. EDIT: The contractor response below is absolutely false. They have taken no such action or at least have not communicated with me about it. Certainly that have not "attempted to assist me in filing a claim." Furthermore, anyone can research online that Microban underlayment is both an improper underlayment for porcelain tile AND is not the underlayment stipulated by the manufacturer, Daltile, for proper installation and for warranty requirements. Please do so, then compare the photos attached with the contractor's claim that they "follow all manufacturer installation guidelines." This has nothing to do with "the flooring I chose," it has to do with the contractor's blatant disregard for industry installation standards, and both trade and manufacturer guidelines. I will not edit or respond further, this is now in the hands of the CSLB, to whom they can provide the evidence that they responded to me as he claims.

Boris is punctual, professional, polite, and a master in his craft. Our floors needed a lot of…read morepatching and now we couldn't tell you where those patches were, he blended the new wood in seamlessly with the original ~80yo flooring. Thank you Boris our floors look amazing!

Boris did amazing work. His prices were very reasonable and his attention to detail was terrific…read more Baywood Floring made 70 year old floors in our house look brand new. Boris shared pictures of the job all along the way and made sure I was completely satisfied. I wouldn't hesitate to use Baywood floors again in the future. I am very pleased with the entire experience and results!!

All went as well as I expected. Couldn't be happier. On time, neat, great quality, would recommend…read morethem without hesitation.

I received professional service from start to finish. From the first appointment to assess and…read moreprovide a quote to the final installation, Juan Jose was professional, very pleasant, competent and reliable. There was a lot of coordination and everything went very smoothly!!

Moises and his team was perceptive, detail-oriented and customer-focused on the entire project I…read moredid with them for raising and SPC flooring of my sunken floor of the family room - a common problem in the Bay Area homes. Most importantly, they did not try to force me into their plan and instead customized the project per my actual need. They were clearly and evidently caring about the quality of the job they were doing, and took pride in doing a great job with the flooring workmanship and making sure the quality of their job was top-notch. Moises also guided me to better quality material than found at big-box retailers, for longevity of the work done. The quality and value of the work and customer-focus was terrific.

We were extremely pleased with the way Moises and team did our homes flooring. They helped remove…read moreold carpet and tile and replace it with SPC flooring very quickly. He also took care of removing-framing the staircase with matching color. I would definitely recommend Moises for any flooring or staircase related work.

Mike was great to work with from start to finish. From our first visit, he took the time to…read moreunderstand what we were looking for, shared his expertise, and made helpful recommendations based on our needs. He made everything from selecting the flooring to payment and delivery smooth and easy. He was flexible, kind, and very understanding, and his thoughtfulness really stood out to us. We visited several other flooring shops, but this shop had some options that we couldn't find anywhere else. They also had competitive pricing and a great variety of flooring. Overall, we had a great experience!

George and his team are true professionals when it comes to flooring installation. The quality of…read moretheir work is excellent, and we absolutely love how everything turned out in the end. Their attention to detail really stands out--especially in the seamless baseboard connections and the precise leveling across the entire space. Our home originally had a mix of carpet, tile, marble, solid wood, and laminate--so converting everything to engineered wood throughout was no small challenge. But George and his team handled it beautifully. The final result is stunning, and every friend who visits compliments our new floors. Thank you, George, for the outstanding work!

We are very pleased with the quality of workmanship, timeliness, courtesy and price. Over 900…read moresquare feet in three rooms refinished in oil-based polyurethane in five days (sanding, staining and three coats of polyurethane). Dust was minimal due to their efficient collection system on their sanders. Rich and his crew, especially Tim, are real craftsmen and did a fine job. Rich cut in new wooden grilles to replace old metal ones, and they created a new large step-down transition between rooms that was a little tricky since the transition height varied across the opening. This was the first time we had the floors refinished in twenty-five years so I vetted several providers. I received bids from Samaya, Chris Halstom, and Crow's in addition to Russell. I was surprised by the tremendous variation in price. Not only was Russell Hardwood floors significantly the lowest bid, but it was less than half of one of the other bidders. Great quality at the best price, a very happy camper here.

Rich and his team did a great job laying our hardwood floors. we had a very unique floor plan and…read morefloating timeline, and the guys were doing their best every time. we are happy with our new floors: every detail like door trims and corners look perfect, and they were able to match our old flooring. We would like to give huge thanks to everyone involved, especially Rich, Tim and Justin for their professional work and attitude.

we recently purchased carpeting through the Floor Store. Hey Sherif was very helpful in helping us…read morepick out the carpet. He even personally came up house to do the measurements to get things going were also very professional.

My experience with the floor store was awful. We had such a terrible time communicating with them…read more They gave us the run-around and it was impossible to move forward with our project. They're WAY overpriced. We worked with them to try to get the project started for three weeks then gave up. They wanted 100% of our money before the project even began. We ended up going through Whole Wood in San Carlos for our hardwood and we worked with Rolando Lopez at Pure Wood Flooring to complete the project. They were amazing! No joke, we got more done in one day with them than three weeks with the Floor Store. Stay far away from the Floor Store unless you want overpriced material and slow, ineffective communication.