Do not trust these people Untrained, unskilled, unreliable incompetent and dishonest Continually ordered wrong cabs Right ones never came in Came up with a new design told the owner Bona not if its going g to cost more Said no then charged 3600 to my Amex Pulled cabs across my brand new hardwood floors scraping the hell out of them Ordered and tried to install the wrong granite counters Damaged my walls installing the counter tops. Still haven't fixed them Improper instalation of plumbing led to a leak ruining the rest of the floor Improper instalatiom of dish washer Can't use it Lost my over sink light fixtures still not there broke ceiling light Billed for services not provided Say they'll come and don't Its almost a year now read more

My install was to be at 9am today. I called a few times and left messages. I finally got thru and they needed to measure again. Someone called Wednesday about that but never showed up. They didn't even know which granite I paid for. I had to send them the pics I took. They came out and measured around 11:30. At 3:30 they called and said no way it would be installed today. Said they could do it Monday at 5:30. Already paid $120 to have water turned off and disconnected. Here I sit with no water hooked up in my kitchen Now I have to go at least 2 more days? I asked about getting a discount. I was told by the manager "oh I don't know about giving you a discount. I'll have to talk to the front office". Oh they don't think they're gonna be able to give me a discount. Really? How bout you show up Monday and i tell you I want reimbursed. You didn't hold up your end of the bargain! And through absolutely no fault of my own, you don't feel I deserve a discount? Who the hell is actually in charge here? I would go someplace else to get any kind of work done. Totally unprofessional, lack of caring, lack of give a shit! read more

About a month before Christmas we scheduled our granite installation with AB Stone. The crew came out and we are pleased with how it looks. HOWEVER, I urge you not to take your eyes off of them while they are in your home. Two of the crew were allowed to use the restroom and we found items missing from our home once they left. This was reported to the company and I was told that they won't investigate unless I file a police report. I'm sure they thought I was making it up and a police report would authenticate my claim. It was Christmas and my house was full of gifts. These people knew that and they knew where I lived. If they lost their jobs over what I had reported I can only imagine what might have happened to my home. I wasn't willing to take that risk. Just be super cautious! read more

This is not a good company!! They sell inferior products and do not stand behind their work. After 2 months since install, I've had other masonry workers come through my house and comment on the poor quality, cuts and installation of the granite. I was constantly lied to, as they took my money and kept rescheduling. They do not do refunds. I was conned into purchasing cabinets because mine were "too big", they said that they would cut me a deal to get a correct setup. However, the cabinets were too small and needed to be returned. It has been over a month and the company still have not credited my account. DO NOT expect return calls unless it is a new installation because they want your money, but they will not contact you back. I have left several calls for complaints and was guaranteed a call back each time and never received any response. I was told that I would receive a gift card for leaving a good review after install and I never received it. That was just another lie DO NOT USE THIS COMPANY!! read more

After the owner (bona indraputra) shook my hand after I paid him hundreds of dollars for a granite top that was never delivered, he turned off his phone and now his business is all locked up and is no where to be found. It's pretty obvious this business is going under, but instead of being honest and having integrity he stole money from his customers before he "got out of dodge". Stay away from thieves such as these. read more

Picked out a piece of granite off their lot. Spoke with Stephanie Gibbs and she quoted a $45 square feet price that came to a total of an estimated price of $1350. Received an invoice from them and it was $2000. They advertised on their website a granite special on any granite on their lot for $1395. They would not honor that special. FALSE ADVERTISEMENT. Stephanie Gibbs lied to us and said she told us something else that was BS. Not trustworthy people at all. Lucky for us that we walked away and took our business elsewhere. Would never recommend that company. They will try and pull one over you. read more

I've had 2 experiences with AB stone. The first, in 2016, was seamless, very professional, and I was happy with the end result. The 2nd experience, in 2017, was extremely concerning. The first installation attempt, the sink cut out was off centered which I pointed out and the countertop was removed and taken back. The 2nd attempt, I was told they would be arriving at 10 am. At 1045, I called to ask where they were, and was told the guys got the schedules mixed up and they would be arriving at 2 pm. When the installers arrived, I noticed the countertop was slightly different than what I picked out, and was told by the installer that the piece I picked out was cut incorrectly that morning, so "a new piece was chosen for me". I found it very concerning that 1) a countertop was chosen for me without my knowledge, and 2) I was lied to over the phone about why the installers did not show up at the time I was originally told. Overall product install looks good, but my experience the 2nd time with AB stone was extremely concerning about the way they do business. I guess flip a coin to figure out what type of experience you will have because I've had 2 polar opposite experiences. I will probably not return to AB stone in the future. read more

I have been using AB Stone Innovation for my granite tops for many years. From new construction, to repair/remodels, to rentals, to our own personal house. From the beginning measuring to the final installation, AB Stone is professional and quick. I have priced the competition on many occasions, and they are always less expensive. The granite is great quality, and the installers always make everything look like a million bucks. The latest small job I had was a set of laundry room cabinets that needed a new countertop. From the time they measured to the time they installed was 3 days! Apparently they have a new machine that makes the processing even quicker. Nice. Thank you AB Stone! read more

Poor communication between tech people and staff plus refusal to resolve the problem by replacing the wrong granite with the right granite or even any compensation at all. Their response was that they would counsel their staff. Wow that solves my problem. They reversed the colors on my order even though I called and made the change and was also verified in the invoice. They installed the brown granite in the baths which have gray tile and the light gray granite in the kitchen which has brown tile. Which makes sense to you? I do not recommend this company and I encourage anyone who has been mistreated by them to use their small claims court, for a small fee, to get a fair resolution. read more

You work hard for your money, don't spend it here. They had to come out 3x to redo the portion of my back splash behind my sink. The first time they measured wrong and tried to attach a small piece and buff it together. The second time it was also cut wrong, but they still tried to "make it work". The third time they ripped my wall paper, tried to piece it back together without me noticing and sloppily put sealant on which bubbled. They stated it was the best they could do since it had to be taken off so many times. When I asked about the damaged wallpaper, they stated I signed noting they were not responsible during installation. I agree. However, it should not take 3x, and the contract is for one professional installation. I did not ask for any wall paper money, etc. All I want is the back splash to look as it should. I do not want them back a 4th time. I did ask for a 10% discount so I could have another installer of my choice come and fix their mess. I was refused, they stated they have done all they can. Go someplace who values customers and their business. read more

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