Very nice and large corner they have here in Riverside. Cool sleek simple designed outside and…read moreinside. Very clean and well maintained. For medicinal reasons I use smoke and gummy products. DO NOT Use your phone inside or out take pics at ALL . None. Not allowed. I've been here a few times and always find them to have all around good customer service. Good knowledge of their products. However; recently I purchased "DogWalkers" pre rolls. They were completely stale. Oh no. This only happened once. When I returned and mentioned it to the cashier it was a "oh well" response. Mmm . Maybe if she looked me up in the system and saw I've been a customer- there should have been a different and better outcome with that. I can suggest to offer the customer something - "oh well" won't cut it for Long Term Stability in the market. But clean place and a large selection for an Illinois based dispensary . This is located on the West side of street on Harlem, South of 26th Street. In a very busy area. Riverside is a historical city with a wonderful and charming downtown areas. Lots to see around here. Beautiful parks and Cook County Preserved Forests . Nice gas station and drinks up the block here. Great restaurants all around . Busy shopping area the North Riverside Mall.

Refuse to replace a premium $120 cheetah pen that was burning oil and leaking oil without any…read morecracks . Spend a lot of money there and can't believe they couldn't make it right . Can't go back /:

Called this shop because I'm visiting from California to ask for a certain product and the guy just…read morehung up on me after asking. Thought it was a mistake but when I called back he picked up and hung up on me AGAIN. Customer service here is horrible.

Great Smokeshop! They carry everything. Very knowledgeable and awesome customer serviceread more

This is a great shop! They have a wide selection and always have record of what you got the…read moreprevious visit. I drive from the South Loop there...

I've been a loyal customer and have spent a significant amount at your establishment over…read moretime--something your records or even my bank statements would confirm. Recently, I purchased a product that malfunctioned and made me feel unwell. When I requested a refund, I was informed that store policy prevents refunds for this type of product, as the store "can't take the loss." While I understand policies are in place for a reason, I believe customer service and loyalty should weigh heavily in these situations. As someone who values supporting local businesses and has consistently chosen to spend my money here, I'm disappointed by the lack of effort to make this right--even after reaching out directly. Retaining a loyal customer should mean more than sticking rigidly to a policy, and I had hoped for a resolution that reflected my long-term support for your business.

Even though I have left 5 star reviews for this place, and named specific people, these people are…read moreno longer with the company. That's crazy, because they have given me great service, but they were released because apparently their service wasn't good enough for the owner/management. They apparently seem to take staffing seriously. The staff is just as good, if not better now. Like I said, they were already awesome. Maddie helped me (again) with a leaky tank, and knows a lot about juices - seems to be her forte. Like - she knows a lot about juices. I kinda only wanna go juice shopping when she is there. The owner sent me an email a few days ago because I had left a bunch of points on their old rewards system that I didn't use (even though Maddie left me a voicemail telling me to hurry up and use them, I didn't). He extended a pretty fat discount - seemed good enough of a reason to go pick up another tank. I did. I forgot the name of the guy who helped me (afternoon 02/17/16 - sold me a uwell), but he knew so much about hardware. He seemed to be into vaping long before "vape shops" were a thing. This guy is to hardware what Maddie is to juices. He told me about computer chips, coils, mods, manufacturer similarities, nuianses, fucking everything. Because of him, I'm probably gonna have to save up some money and blow it all on my next setup, which is already picked out.

Marissa, was extremely helpful and very friendly as soon as I entered the lounge. She thoroughly…read moreexplained all the products to me! I was even able to sample some of the products! By the way, I purchased the CBD Vape Pen, the pre-rolled CBD joint, and the 500mg CBD Hemp Oil. The products work great

My first time going there very good experience met with one of the tenants name Adam, he was super…read morehelpful, gave me a recommendation. The recommendation was actually good that I sent three friends over there to get the same thing that he referred me to the 3in1 glass pipe. I would definitely recommend anyone to go there. Staff is very helpful, friendly and courteous. The only thing I would say just ask for Adam.

The staff is so nice! The prices they have in store are good too. They have a little menu with…read moredeals you won't see on line so make sure you check it out. They had a fire sale where 28g for 40$! Cool staff and good weed

I love it here! The service is quick and a lot of friendly faces and they really do help you !read more

I think this is by far the best place to get quality kratom in the city. Even if you don't know…read moremuch about kratom, they are knowledgeable and will help you decide

Friendly staff , the individual I spoke to was very knowledgeable and they have a Great selection…read moreand prices . Love that they cultivate lesser known high quality brands from all over , not the average stuff everyone else carries.

Pretty nice place for a posh. I will definitely be heading back . I only paid around $20 as well .read more

This is one of the best smoke shops i ever visited. Great people behind the counter and also great…read moreproducts.! High Recommend.