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    AB & B Electronics

    4.3 (28 reviews)

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    Ask the Community - AB & B Electronics

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    Cheapest iPhone Repair - Wow! Receiving a handwritten Thank You card was such a wonderful surprise just now!!!

    Cheapest iPhone Repair

    (1.2k reviews)

    $

    I really like how the technician works on the device in view, it makes me trust them more…read more The technician was also very helpful in explaining the process which is helpful to me. iPhone 11 screen replacement took less than 15 minutes or so and was a good price!

    A subpar experience, unfortunately. I was in town briefly and was excited when I saw there was a…read morehighly rated repair store nearby. Having some bad luck where I ran my phone into a fire hydrant the day before, my screen broke and I wanted to get it fixed. I called ahead of time and was told 3 pricing options based on 3 different screen qualities. I came in, settled on the mid tier screen and was told it would be 15 minutes, which was perfect since I was on a time crunch to get this fixed. Strangely the technician told me completely different pricing for the top tier screen than what I was told on the phone before I called - about $100 more. Strange, but since the mid tier screen was the same price, I didn't say much and just went with that. The technician removed my screen and then went into the back room to grab the screen and then told me "oh whoops, we don't have the screen you ordered." It might be delivered around noon, but I can either put your old broken screen back on or you can do the real expensive or the lowest tier screen. I inquired about the price of the top end screen since I was told a diff price on the phone and somehow magically oops - oh yeah, it is what they told you on the phone. At this point, do they even have different screens or do they just bait you? Are prices arbitrary?The trust was slowly eroding. Since I didn't trust them to put my broken screen back and not further break the phone (try putting a broken piece of glass back on without it cracking more), I begrudgingly told them to put on the "Apple" screen (is it really Apple or OEM?). After they were done, they had a discount posted to take some money off for a 5-star review. Seriously? They also had a sign that if you're not happy with your experience to let them know, so I opted to just be up front. I called the manager and explained the situation. He asked what I thought a good solution would be; I mentioned if they gave me "Apple" screen for the mid tier screen price, I thought it'd be fair considering that's the screen we originally agreed to, before the technician removed my screen without checking inventory. The manager baulked at my suggestion and said they'd be losing money that way. He ended up giving me a discount and said I didn't have to write a 5-star review... All in all, I thought it was a pretty poor customer service experience and since they seem to incentivize good reviews with discounts, I'd be weary of trusting the reviews for this place. The repair itself seems to be holding up fine--so all in all, I wouldn't necessarily steer clear, but just be weary and get your pricing in writing and make sure they don't remove your screen before checking inventory.

    AB & B Electronics - electronicsrepair - Updated June 2026

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